Great products. However there was a problem with delivery in which I had to contact Festive Lights to find out what was going on with my order. They replied swiftly and replacements were sent on next... Ver mais
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Leia as opiniões dos outros
Really impressed with Festive Lights. Delivery was really quick and the Christmas lights are amazing quality. They look beautiful, feel much better made than other lights I’ve bought before, and were... Ver mais
A empresa respondeu
These might appear yo be expensive but they are as good as they get. Build quality is tremendous. Don't both looking anywhere else.
A empresa respondeu
Good value for money products, but have only started using them so can't comment on durability, battery life, etc. They look more substantial than the price might suggest. They were shipped via Ev... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Festive Lights
Escrito pela empresa
Our mission is to brighten the nation's mood. We want to inspire people to embrace decorative lighting to brighten their lives, all year round, with an amazing range of fabulous products, remarkable service and great value. How are we doing?
Shop Solar Lights
Shop Christmas
Shop Twinkly
Shop ConnectPro®
Shop ConnectGo®
Shop FestoonPro®
Get in touch
Christmas you Imagined!
Escrito pela empresa
- You’re bound to find something you love in our spectacular range of Christmas decorations. Whether you’re looking to incorporate some festive foliage with Christmas wreaths or garlands, or spread the cheer even further with outdoor Christmas lights, we have everything you could ever need to match your style.
Hold tight your order is on the way!
Check out our various shipping options.
Get next day shipping if ordered by 3:30pm Monday - Thursday!
If you're in need of your order urgently take full advantage of our Saturday and Pre Noon shipping options!
Don't forget we also ship internationally!
Informações de contacto
Preston Road, PR7 5HH , Chorley, Reino Unido
- 44 (0)1257 792111
- reviews@festive-lights.com
- www.festive-lights.com
4,6
Excelente
37 mil opiniões
Pede aos clientes que escrevam opiniões
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Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da Festive Lights
Thank you for taking the time to leave us a wonderful review!
product good but packaging poor
The product is good but the packaging is not good . The cardboard box it came in was too narrow and too short for the length of the twigs , resulting in the leaves being bent where it was , and is , very difficult to straighten out . This spoils the product as it takes a lot of time and effort to try and straighten them out . This is not about the part of the twigs that are meant to bend but the actual tips of the leaves . The lights are great . Just sort out the packaging and then you have a great product .
20 de agosto de 2026
Resposta da Festive Lights
Thank you for taking the time to share your experience and feedback on the packaging - we do appreciate this and will pass this to our dispatch manager. If there is anything we could be of assistance with, please do let us know.
Additional cluster lights
Recently ordered an extra string of cluster lights to add to my existing set. After ordering, I realised I also needed to upgrade the transformer. I contacted customer service who quickly confirmed that I needed the upgrade so cancelled my order which I resubmitted for the lights and med transformer. The items were delivered in a few days. I look forward to seeing the extended lights on my guttering at Christmas. Might I also add they took the time to lookup my previous order 5 years ago to confirm what was on that order. Great service
26 de agosto de 2026
Resposta da Festive Lights
Thank you for the glowing review! We thrilled to hear you are getting ready for Christmas (the most wonderful time of the year🎅) and we really appreciate your kind words.
Fast efficient service
26 de agosto de 2026
Resposta da Festive Lights
Thank you for the glowing review!
Genuinely fantastic customer service
Genuinely fantastic customer service, which is why I gave it five stars.
But the EVRI delivery was a disaster. ( not a huge surprise really as I hate this company with a passion.)
Delivery went missing, so order was re sent with DPD and arrived next day
Would highly recommend this company and I will return
26 de agosto de 2026
Resposta da Festive Lights
Thank you for the great review and we are thrilled our team were able to assist in getting this issue resolved for you!
Excellent item
26 de agosto de 2026
Resposta da Festive Lights
Thank you for the 5-stars! We are glad you're enjoying your new lights!
Excellent customer service and goods
Excellent customer service and goods. Only problem evil driver never knocked and left in front garden, did complain to your office about this ,
26 de agosto de 2026
Resposta da Festive Lights
Thank you for the amazing review though we are sorry to hear about the issue with the courier. Please reach out to us if we can offer any further assistance with this.
Bright lights
Lit up the bottom of the garden need a bit more sunshine now to keep them going!!
26 de agosto de 2026
Resposta da Festive Lights
Thank you for the great review!
Great product and easy to install
25 de agosto de 2026
Resposta da Festive Lights
Thank you for the 5-star review!
Lights are beautiful and delivery was prompt
Lights are beautiful. Gave had a lot of comments about them and deliv
18 de agosto de 2026
Resposta da Festive Lights
Thank you so much for the wonderful 5-star review!
Owen Elms
This company deal with terrific products and have a customer service second to none, I would definitely purchase other products and also recommend them to family and friends.
25 de agosto de 2026
Resposta da Festive Lights
Thank you so much for the fantastic 5-star review! We are thrilled to hear that you love our products and that our team took great care of you!
Very quick service had these lights…
Very quick service had these lights before really good product
24 de agosto de 2026
Resposta da Festive Lights
Thank you for the wonderful review and repeat custom - we do appreciate this!
Good reactions
The order department were very helpful in finding my other orders from you .I have a query I ordered warm white but got what looked like plain white but very pleased with what I got so no problem .Delivery had a problem but not you fault otherwise we'll pleased
21 de agosto de 2026
Resposta da Festive Lights
Thank you for your kind words and apologies that the incorrect lights had been sent to you. If we can be of any assistance, please do let us know.
Resposta da Festive Lights
Thank you for taking the time to provide a lovely review.We are very happy that your experience has been positive.
Was really pleased with Bee lights and…
Was really pleased with Bee lights and delivery was quick
19 de agosto de 2026
Resposta da Festive Lights
Thank you for the 5-star review! It's great to hear you're pleased with your new lights 🐝🐝
THE CUSTOMER SERVICE IS SHOCKING AND…
THE CUSTOMER SERVICE IS SHOCKING AND MISLEADING I NEVER GOT MY ORDER UNFORTUNATE TO SAY IT IS LIKE NEGOTIATING WITH PIRATES ON THE PHONE AND ONLINE TO BE HONEST IN MY OPINION NEVER AGAIN WILL I USE THIS JOKE OF A COMPANY 🤡
19 de agosto de 2026
Resposta da Festive Lights
Thank you for taking the time to share your experience and apologies for the issue with regards to the delivery of your order. Our Customer Experience Team is currently investigating this and working to have this resolved for you.
Great christmas star lights
Great christmas star lights for our windows very bright, good value for money, delivered quickly and in good condition.
19 de agosto de 2026
Resposta da Festive Lights
Thank you for the 5-stars! Christmas is almost here!! 🎅
Resposta da Festive Lights
Thank you for the 5-stars! We're thrilled you're loving your new lights!
Quick and easy and the products look…
Quick and easy and the products look great. Project ordered and fitted within 48 hours.
18 de agosto de 2026
Resposta da Festive Lights
Thank you for the glowing review!
Communication
Had a problem with the delivery service never receive my product because the delivery man left it where he shouldn't have left it. Contacted customer service and eventually got everything
11 de agosto de 2026
Resposta da Festive Lights
Thank you for the great review! I am thrilled to hear the team were able to help in getting this resolved.
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