First fire extinguisher arrived the day after the order the remainder 4 days later. Not installed them as yet but overall delivery service good thank you.
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Leia as opiniões dos outros
Ordered a FireChief Fire Document Cabinet online and then panicked when I thought I ordered it with the wrong locking mechanism. A quick call to check and my call was answered quickly and my order was... Ver mais
Very poor. Tried to deliver several times but did not bother to tell me they were delivering. Ignored the instructions provided for delivery. I had to ask them what was happening when the item did... Ver mais
Amazing company. They had sold out of the extinguishers I ordered, so they gave me an upgraded version for the same price. Very generous. They also amended my delivery date for when I arrived back... Ver mais
Informações sobre a empresa
Escrito pela empresa
Here at Fire Protection Shop we pride ourselves on putting customers first. We have worked hard to ensure our prices are some of the cheapest in the market and keeping our customers safe is very important to us.
Phone: 0800 316 1469
Escrito pela empresa
- Free Advice
- Choosing the correct fire safety equipment can be a daunting task. There are many legalities involved when it comes to fire protection and our dedicated, trained staff are ready to assist you in choosing the right equipment for your business or property.
- Price Match Guarantee
- We pride ourselves on being the cheapest provider of fire safety equipment and are prepared to beat any genuine quote.
- Minimum 5 Year Warranty
- Most of our fire extinguishers comes with a minimum 5 year warranty.
- Quality Products
- All our extinguishers are manufactured to British Standards BS EN3 and CE Approved.
Informações de contacto
New Chandos House, Unit 10 Westside Park, Belmore Way, Raynesway, DE21 7AZ, Derby, Reino Unido
- 0800 316 1469
- sales@fireprotectionshop.co.uk
- www.fireprotectionshop.co.uk
4,3
Excelente
6 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 1% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Swift and easy transaction
Swift and easy transaction, along with a quality product
22 de julho de 2026
Fast delivery
Fast delivery, no damage to heavy item, and looks like a fresh/ new extinguisher- thank you
29 de julho de 2026
A fire blanket is a safety necessity
I felt a fire blanket was a necessary safety precaution and found one through this retailer. The service was excellent. The blanket arrived after two days. Pleased to say I have not tried it and hopefully never will.
21 de julho de 2026
Great delivery turnaround
29 de julho de 2026
Excellent service from Hank you for…
Excellent service from Hank you for your help
23 de junho de 2026
Great service and not too greedy with…
Great service and not too greedy with prices. Have bought from them before, too.
28 de julho de 2026
Ordered a FireChief Fire Document…
Ordered a FireChief Fire Document Cabinet online and then panicked when I thought I ordered it with the wrong locking mechanism. A quick call to check and my call was answered quickly and my order was confirmed straight away. Thankfully I did order the correct one. I was then informed that the item would be with me in the next 2 days and to call back if it hadn't arrived. Well, it indeed arrive safely 2 days later in tip top condition.
20 de julho de 2026
Very poor delivery service
Very poor. Tried to deliver several times but did not bother to tell me they were delivering. Ignored the instructions provided for delivery. I had to ask them what was happening when the item did not turn up after two weeks. I will not be using this company again.
17 de julho de 2026
Very poor
Very poor. Was told in stock and 1-2 days. Not delivered, Not informed and when chased they can’t supply cost me two days wages !!!
Don’t use
31 de julho de 2026
Opinião espontânea
First class service
Great price, huge range of equipment and very fast delivery, overall great service
24 de julho de 2026
Delivery was great
Delivery was great, less than 24 hours. On the25th july 2026.
25 de julho de 2026
Opinião espontânea
very efficient and fast
23 de julho de 2026
Opinião espontânea
They placed my order knowing no stock
They placed my order knowing no stock, day after they said will have stock and will post in 2 days, 7 days later no item no contact, I ring and get told will be another 5-7 days till back in stock and if I want to cancel refund will be 10-14 working days.!! Awful company not willing to push through refund of not £20 it is £130 🤬🤬🤬🤬 and item desperately needed for a kids home 🤬🤬
13 de julho de 2026
Resposta da Fire Protection Shop
Thank you for your feedback. We appreciate you taking the time to reach out to us so we can continue to make improvements in the service and products we offer.
We have investigated this specific situation and will contact you directly with our findings and the potential solutions.
Regards,
Fire Protection Shop Customer Services Team
Very prompt
Very prompt, no fuss. Wasn't notified of the delivery date.
15 de julho de 2026
Opinião espontânea
Amazing company
Amazing company.
They had sold out of the extinguishers I ordered, so they gave me an upgraded version for the same price. Very generous.
They also amended my delivery date for when I arrived back from my holiday. Fantastic company and great customer service. Our company will be using fire protection shop for all our products in the future.
8 de julho de 2026
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