First For Cleaning Opiniões 

305
TrustScore: 4.5 em 5

4,6

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Classificada 5 em 5 estrelas

My brother was in hospital and he asked me to arrange a deep clean of his house prior to his discharge. I had to do this from afar, as we live in different parts of the country. I found Clyde's 'Firs... Ver mais

Classificada 5 em 5 estrelas

Recently moved into a new home. On arrival the carpets were dirty - bathroom and kitchen filthy and window sills mouldy and dusty. Clyde arranged a cleaner to come out same day with professional equip... Ver mais

Classificada 5 em 5 estrelas

Clyde at First for Cleaning was a godsend when we took over a tenancy recently and the flat hadn’t been cleaned. It was revolting but Clyde found an emergency cleaner who came out that evening within... Ver mais

Classificada 5 em 5 estrelas

Excellent services. We had to have sewage cleaning done because our waste pipe been damaged inside a concealed toilet without knowing until we found a leak. The team was so professional and cleaned... Ver mais

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4,6

Excelente

TrustScore: 4.5 em 5

305 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,6

Todas as opiniões

(305)

8 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Great Customer Service

Great Customer Service! Needed the carpet cleaned on the day and they were very fast and friendly. Arrived on time and made sure that everything was done to a very high standard

18 de novembro de 2019
Opinião espontânea
Classificada 5 em 5 estrelas

We have just had a moving in clean and…

We have just had a moving in clean and we are very happy with the results.

The cleaners did an excellent job, especially on the cooker. The upholstery cleaning also very good . So big thank you and will use you again in future.

26 de outubro de 2019
Opinião espontânea
Classificada 1 em 5 estrelas

Avoid, Avoid, Avoid

We booked First for Cleaning as we were moving out of our flat which required a professional clean, my girlfriend met them at the property and called me as they would not start the clean without payment up front as they said that some people don't pay them, in hindsight this should have told me everything I needed to know, however I advised my girlfriend to pay them upfront big mistake!!

As we had already moved out of the property they shut the door when they left and I only saw the property a couple of days later when doing the check out. They had not fully cleaned the oven, there was residue in the kitchen sink, water stains left on the glass in the shower and a few cobwebs where not dusted off.

I contacted Clyde at First for Clean who rather than wanting to resolve the issues was very defensive and said that they had done what they had been paid to do. He would not offer a refund and would not even go back to the property to put right what they had not cleaned.

We now have to pay for another cleaner so that we can get our deposit back.

There are so many good cleaning companies out there so avoid these at all costs, they are slap dash cowboys who should be called Last for Cleaning not First for Cleaning.

25 de outubro de 2019
Opinião espontânea
Classificada 1 em 5 estrelas

**Please do not use this company**

Please do not use this company and please do not believe any of the positive reviews as they are fake. This company charge £135 for 'deep cleaning' for 3 hours and their cleaners turn up without any cleaning products or equipment & just do a very basic clean, using whatever you may have in your cupboard, for half the time they are booked for. They do not steam clean, clean skirting boards or windows etc like is advertised. This is just a general clean that I could do better myself - I have paid £135 for a terrible clean and will now have to find another company to do the job. When you try to call to complain, Clyde, the guy running it is super rude and unprofessional and just says he will call you back but never does, he doesn't reply to emails and basically is a scam artist. ***BE WARNED***

17 de setembro de 2019
Opinião espontânea
Classificada 2 em 5 estrelas

Terrible Customer Service

Their cleaning service is great but they are terrible at responding. They send you a receipt via whatapp/text and when you request them to send you an invoice via e-mail no answer.
They charge for a minimum of 3 hours but when the you tell them they came for 2 their excuse is 'oh sorry they are meant to stay for 3 hours and usually the customer should call the agency and let them know'

When I tried to call the agency no answer.

Extremely unprofessional and forget the refund that will never come. I would rather pay a little extra but a more professional company.

Dodgy guy and company. Please be aware.

16 de setembro de 2019
Opinião espontânea

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