Earlier this month my wife and I went into our store to have a look around the store and landed up buying a suite and Laminate for our sitting room and dinning room, all the staff were very helpful... Ver mais
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Leia as opiniões dos outros
First class company. Price matched by offering free delivery to Northern Ireland. Kept in constant contact via WhatsApp. Outdoor furniture delivered in 5 days. Delighted with my furniture and service.... Ver mais
Once again a BIG THANK YOU to all at First Furnishings for excellent service. Our sofa's arrived a good 2 weeks before we were expecting them. As we were away at the time you stored them for us until... Ver mais
Our delivery arrived but was too big to go into the house the driver and his mate were very helpful and the told us which dining table that would fit in the same style and material ( marble ) the com... Ver mais
Informações sobre a empresa
Escrito pela empresa
Welcome to First Furniture online Store. We are a family run business with decades of experience in furniture retail throughout the UK and Ireland. We offer the largest range of quality home and garden furniture at low prices. We also order FREE DELIVERY to most parts of the UK. Customer service is very important to us. If you have any problems at all please use directly so that we can help you resolve any issues.
Informações de contacto
24 watt road, G52 4RY, glasgow, Reino Unido
- 08009750508
- sales@firstfurniture.co.uk
- www.firstfurniture.co.uk
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The delivery was very good arrived much…
The delivery was very good arrived much earlier than first advised. The garden statue was packaged very well too. The actual product is great. Would highly recommend this company
Great sofa
Over the moon with this sofa.as said on other reviews a lot bigger then on photos. bit of noise when sitting on but to be expected for the very low price. Overall very happy
Bathroom cabinet
This unit us of high quality at a very reasonable price.We are delighted with the unit and complements our other bathroom furniture.
Little late with delivery
Little late with delivery, but they did text to inform me, friendly delivery man, very obliging
If I could score 0 stars I would
If I could score 0 stars I would.
Order placed on 6th October, heard nothing regarding the delivery since.
Called them on 15th October to ask for an update, vague answer given of “oh it should be dispatched next week”.
Two weeks pass by, again nothing.
Called again, 25th October, the guy on the phone advises me that he can’t get through to the manufacturers and that he will call or email me back with an update. Guess what, I don’t hear anything again.
Email sent on 28th asking for an update, no response. Shock.
Called again, 29th October, at this point they decide to tell me that they are no longer able to fulfil my order as they have decided not to sell the chairs individually anymore. When exactly they were planning on letting me know this I’d love to know. Almost 4 weeks since my order was submitted. They’ve just left me waiting here for this chair to arrive with no updates, appalling service. Now I’m stuck with 2 chairs and one missing with their only resolution being I buy a pair when I only need one. Bloody ridiculous. Scam company.
Boxes was damaged,and leather bed have…
Boxes was damaged,and leather bed have have couple dents,and scratches,i paid £950,could be more careful with such furniture.I
wrote to e-mail so still no one answered me.
Prompt delivery
Can’t fault the company ordered sat they were with me on the Wednesday
Sareer Sonita Kingsize metal frame bed
Great looking Product, great price and fast delivery.
The order we placed was for my uncle in…
The order we placed was for my uncle in a care home, unfortunately we never received a tracking number once sent so didn’t even know it had been delivered until we rang to enquire. However the furniture is brilliant and he is very happy.
Very quick delivery and good product
Very quick delivery and good product. Available while other retailers didn't have it.
Website says in stock 3-5 days delivery…
Website says in stock 3-5 days delivery . 14 days on and not even a delivery date . Spoken to them twice very vague response , should be with you later this week or next week ! Not impressed . Won’t use them again if my bed ever turns up .
Delayed despite online stating in stock
I can only give 3 stars at the moment as my table is delayed until end of November. No deposit feature available so they have kept my full £1000 payment. I was telephoned to be informed to which I was grateful, as some reviews say poor communication. I'll amend and increase my rating should my table arrive early or on time and if I am kept up to date with the backorder.
My order still hasn’t arrived!!
My order still hasn’t arrived!!! Not impressed. Just as your reviews stated
Item shown as in stock on website
Item shown as in stock on website. Then I get a call saying its not in stock and will be here in three weeks. Then another call saying they have oversold and I won't be getting it at all. Telephone staff surly at best. Two stars because at least they refunded my money promptly.
Ordered an item - it wasn’t even in stock
I ordered an egg chair - a week later after hearing nothing I called them up - it took awhile for them to locate my order and the guy on the phone said he would call me back the same day before 5 to let me know when I’d receive the chair.
I didn’t hear back - I had to call again the next day, where without hesitation I was told there was no known date of delivery for my item. I requested a refund.
If I hadn’t of chased them up, I’m guessing they wouldn’t have told me a thing and they’d still have my money.
Absolutely useless company
Absolutely useless company. Delivery drivers take photos of half of the product then the company claim these are enough to cover it wasn’t damaged despite damage being in an area that wasn’t photod.
Ali in customer services is rude, arrogant and a waste of time contacting, surprised the company is still about. Avoid if I were you.
When emailing Customer Services asking…Patio Set
When emailing Customer Services asking about my older got no reply, the items arrived today after unpacking one chair doers not site level on the patio one leg is shorter than the other, not that impressed for the amount of money it cost.
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