First Furniture T/A Morale Home Furnishings UK Ltd Opiniões 

2444
•
TrustScore: 3.5 em 5

3,6

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Earlier this month my wife and I went into our store to have a look around the store and landed up buying a suite and Laminate for our sitting room and dinning room, all the staff were very helpful... Ver mais

Classificada 5 em 5 estrelas

First class company. Price matched by offering free delivery to Northern Ireland. Kept in constant contact via WhatsApp. Outdoor furniture delivered in 5 days. Delighted with my furniture and service.... Ver mais

Classificada 5 em 5 estrelas

Once again a BIG THANK YOU to all at First Furnishings for excellent service. Our sofa's arrived a good 2 weeks before we were expecting them. As we were away at the time you stored them for us until... Ver mais

Classificada 4 em 5 estrelas

Our delivery arrived but was too big to go into the house the driver and his mate were very helpful and the told us which dining table that would fit in the same style and material ( marble ) the com... Ver mais

Informações sobre a empresa

  1. Loja de móveis

Escrito pela empresa

Welcome to First Furniture online Store. We are a family run business with decades of experience in furniture retail throughout the UK and Ireland. We offer the largest range of quality home and garden furniture at low prices. We also order FREE DELIVERY to most parts of the UK. Customer service is very important to us. If you have any problems at all please use directly so that we can help you resolve any issues.


Informações de contacto

3,6

Aceitável

TrustScore: 3.5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,6

Todas as opiniões

(2444)

0 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Ordered and paid for a £400+ mirror and…

Ordered and paid for a £400+ mirror and order confirmed. After a week of no communication or dispatch information I enquired as to the status of my order only to receive an email stating we do not deliver to your postcode. In the delivery information it states they do deliver to my location. So the long and short of it they kept my money for a week and then supplied a lame excuse. This should have been identified at the checkout process. Amateur and Unprofessional

9 de maio de 2021
Classificada 5 em 5 estrelas

Recliner swivel chair

Good product. Competitively priced. Would have preferred to have bought it ready assembled but that is just because I am lazy, and anyway, now I can recline and snooze.

9 de maio de 2021
Classificada 1 em 5 estrelas

Did not deliver on the delivery time at…

Did not deliver on the delivery time at all. Needed it ASAP and they stayed wed have it within 2-5 days which is what we wanted. Ended up being nearly 3 weeks. Made out they couldn't reach me by phone but had no messages or missed calls. Communication very poor by email.. took forever. Price was higher than we found elsewhere but due to needing it quick paid more. No apologies for delay. Product seems OK.. came yday not built yet but company service and communication poor

8 de maio de 2021
Classificada 1 em 5 estrelas

I order three breakfast bar stools back…

I order three breakfast bar stools back in early Jan, as they said they had them in stock. It's now May and they still haven't arrived. I chase them every week and all I get is thanks for your patience! Which run out weeks ago. Don't order anything from them! They are not responding to my emails now and their Customer Service voice messaging service is always full up, so can't even leave a message - Terrible company, They have my money and I don't have my stools!

7 de maio de 2021
Opinião espontânea
Classificada 3 em 5 estrelas

Alignment

All good except alignment on one side did not matched when extended.

6 de maio de 2021
Classificada 1 em 5 estrelas

Waste of time!

Website stated clearly item was in stock with delivery in 5-7 days. Ordered and paid only to receive a call the next morning stating it would be available in four months time! Denied that website said it was in stock! Order immediately cancelled!

2 de maio de 2021
Classificada 1 em 5 estrelas

Disgusting service

ORDERED 2 TABLES THAT SAID IN STOCK 2/ 3 WEEK DELIVERY , THEY'VE TAKEN THE MONEY I'VE RANG THREE TIMES AND EVERY TIME I CALL ALL I GET IS ITS 2/3 WEEK WAIT , THEY DON'T EVEN HAVE THEM IN I SAID I'LL GIVE IT ONE MORE WEEK IF NOT I'M CANCELLING THE ORDER ,I WONT NEVER USE THIS COMPAMY AGAIN THAT'S FOR SURE

27 de abril de 2021
Opinião espontânea
Classificada 3 em 5 estrelas

Delivery status - no feedback

Ordering the furtniture was not a problem, website easy to use. However, although this was ordered nearly 3 weeks ago and payment taken, I still to recieve confirmation as to when delivery will be completed. I have e-mailed requesting this information but have yet to receive a positive response.

12 de abril de 2021
Classificada 1 em 5 estrelas

Very disappointing

Very disappointing

Ordered and paid for large table and chairs in March . We received an email to say they had received payment and delivery would be in four weeks.
No response since
I’ve tried ringing and sent a couple of emails and still no response.
It’s very concerning as the furniture was quite expensive
Have I been robbed !!!!

8 de abril de 2021
Opinião espontânea

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