We have booked with Flight Centre a number of times now and we have always had top class service. This time was no exception. Scarlett in Horsham branch, is very knowledgeable, efficient,and helpful.... Ver mais
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Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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We have booked with Flight Centre a number of times now and we have always had top class service. This time was no exception. Scarlett in Horsham branch, is very knowledgeable, efficient,and helpful.... Ver mais
A empresa respondeu
Rachel has again fulfilled all my expectations - I have been dealing with her since 2017 on a regular basis - both for international travel as well as short haul flights throughout Europe. Rachel’s kn... Ver mais
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We were stuck Hanoi during the Iran bombing and our flight to Doha was clearly going to be cancelled. And we were hearing some horror stories about people being stuck there for up to 4 weeks. Through... Ver mais
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Scarlett has been absolutely fantastic from start to finish. She’s helped me many times over the years, and every experience has been consistently excellent. She makes everything so easy and takes the... Ver mais
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Escrito pela empresa

West Street 49, RH12 1PP, Horsham, England, Reino Unido
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Michelle was really polite, kind and very willing to help me organize my flight to Nice, France. It wasn't far but I had many fears and she completely removed them, dotting all the I's and crossing all the T's too. She knew the workings of EasyJet, and exactly what was needed and how they worked. When it came to the traveling, everything worked like magic, all her preparation and words came to fruition, the documentation intact, and I had an amazing time. As a traveler herself, I felt she knew my anxieties so had a very empathic nature to help me, (at 75 years, many irrational fear had crept in for me!!). I wish her a long and happy career in this business and with her incredible travels too. Thank you !!
The Flight Centre have always been my go to company but Michelle has been absolutely brilliant. She has been super efficient, helpful and very kind!! If I could give 10 stars I would.

Resposta da Flight Centre UK - Flight Centre Horsham
Just booked a holiday to Vietnam ,
With the help from Michelle Smith.
Michelle was amazing, and i can honestly say, she was very very helpful.

Resposta da Flight Centre UK - Flight Centre Horsham
Caitlin was amazing from the initial contact right through to booking. We were unsure exactly what we wanted but Caitlin put together a starting package (multi destinations) which we then worked with her to adjust to our needs.
We chose to make initial contact via phone then visited the store. The whole process was easy and really informative. Would definitely recommend.

Resposta da Flight Centre UK - Flight Centre Horsham
Once again Rachel in Brighton gave us great service. Because long distance flights have increased so much she went looking for alternatives and came up with an excellent solution. Her knowledge is great and she answers promptly and professionally.

Resposta da Flight Centre UK - Flight Centre Horsham
Rachel (Horsham Office) very efficient, fast as well as warm and friendly.
Excellent service

Resposta da Flight Centre UK - Flight Centre Horsham
Brilliant service & very friendly. Michelle Smith was excellent

Resposta da Flight Centre UK - Flight Centre Horsham
Rachel at the Horsham branch (previously Brighton) is a true star with a wonderful personality. I have many dealings with Rachel over the years and she has organised my off the grid tours with supreme efficiency. Rachel listens and adapts very quickly especially when you suddenly realise that you want to change something. Her knowledge is extensive. Having just arrived back from an extremely well organised tour to Nova Scotia an Ocean cruise is being planned with Rachel's help. I have no hesitation in recommending Rachel.
As always Scarlett provides top service.
Highly professional and knows the business inside out !

Resposta da Flight Centre UK - Flight Centre Horsham
I was very fortunate to have Michelle Smith a travel advisor with flight centre help me with arranging my flights to and from Bangkok, I'm probably not the easiest customer Michelle has had to deal with what with me changing dates times and connections, but she was very pleasant and professional in the way she arranged everything for me , because of the excellent service I received from Michelle I will definitely be using flight centre again and also I will recommend this company to friends and family, once again thank you Michelle, kind regards Steve Bowen

Resposta da Flight Centre UK - Flight Centre Horsham
Scarlett has been amazing, really listening to our queries and concerns very patiently and checking in to see everything is in place. She has kept in regular contact and sorted a query we had regarding luggage in the taxi. Scarlett has been very reassuring and given sensible advice. Next time we would definitely ask for more help with bookings and organisation. we would highly recommend. Thank you !
Revelation
Rachel Mason-Smith….a delight to talk to, very attentive , I’d highly recommend using her and Filght Centre, whole new experience!
What a great experience, I gave Rachel my desired dates and destination and within a few hours I was booked up, even got me sitting with my friend on the plane, brilliant service thank you
Rachel , I have known for many years and to me she is a star.
I'm an older person and she helps me through all booking requirements etc that iam not so good at doing online.
She is a lovely person and every flight and holiday she has booked for me has been perfect. She is 5 star ⭐
Scarlett has been amazing, nothing was too much trouble, she responded to all our requests/questions very promptly and gave us sound advice.
I can highly recommend her and her services.
From my initial enquiry I found the flight centre assistant (Scarlett) very helpful and understanding of my holiday wishes.I gave her an idea of my flight budget and she found one for less which allowed me to upgrade on other items of my booking, she kept in contact and was always available throughout the booking process.
So friendly and ever so helpful. Kept us fully up to date with changes. Would always request her when making travel plans as 2nd time she has helped us with our travel.

Resposta da Flight Centre UK - Flight Centre Horsham
Michelle was very helpful when we made enquiries to fly to Canada. She was very efficient and professional. Michelle kept us updated with changes to our flight times. Nothing was too much trouble. Would definitely use flight centre again
Daisy was so helpful and patience.

Resposta da Flight Centre UK - Flight Centre Horsham
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