We were assisted by an extremely professional and friendly member of staff (Lauren) who could not have done more for us. Her prompt attention to our needs gave us confidence in her service and as our... Ver mais
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We were assisted by an extremely professional and friendly member of staff (Lauren) who could not have done more for us. Her prompt attention to our needs gave us confidence in her service and as our... Ver mais
A empresa respondeu
Had THE best experience with Ryan Van Der Merwe from flight centre (Pendoring Office Park branch). Our original flights to Hong Kong via Qatar that I booked myself on Standard Bank travel were cancell... Ver mais
A empresa respondeu
From the moment I first enquired about our trip, Tyla greeted me with such warmth and genuine enthusiasm. She took the time to understand exactly what my family needed, offering thoughtful options... Ver mais
A empresa respondeu
Faster service than I expected! The form was easy to fill out without printing it, and I received quick confirmation that the refund was being processed. Overall, despite the trip cancellation, bookin... Ver mais
A empresa respondeu
Escrito pela empresa

Escrito pela empresa
299 Pendoring Road, 2195, Johannesburg, África do Sul
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
From the moment I first enquired about our trip, Tyla greeted me with such warmth and genuine enthusiasm. She took the time to understand exactly what my family needed, offering thoughtful options that perfectly suited both our budget and our situation.
I really appreciated how patient and accommodating she was, especially when I mentioned I needed to discuss everything with my husband before making a decision. At no point did I feel rushed or pressured.
Tyla went above and beyond in planning our holiday - asking all the right questions, paying close attention to our budget and making sure everything would be comfortable and enjoyable for my 4-year-old as well. It’s clear she truly cares about her clients and puts in the effort to create a personalised experience.
Thank you for the amazing service so far, Tyla. I’m really looking forward to our trip in June!

Resposta da Flight Centre South Africa
i will never ever in my life use them again
Farah from Flight Centre was very helpful and gave us several options to choose from for our holiday to Mauritius.

Resposta da Flight Centre South Africa
Faster service than I expected! The form was easy to fill out without printing it, and I received quick confirmation that the refund was being processed. Overall, despite the trip cancellation, booking with Flight Centre was super easy, and they have been assisting patiently with all my queries.

Resposta da Flight Centre South Africa
Flight Center you are wicked , we have no control over the war but you still capitalised on this bad misery and too almost R9000 from my booking. We can't go to Dubai due to misfortunes but you being you , you wanted to still eat

Resposta da Flight Centre South Africa
Shrestra has planned a magnificent experience for me an my family she kept us updated at all times an she made sure everything went according to plan she was always ready to answer the phone when we had questions I would definitely be planning my next trip with her an I will highly recommend her to anyone who is looking for a vacation with their families
Well done to you Shrestra @ Flight center Gateway

Resposta da Flight Centre South Africa
Had THE best experience with Ryan Van Der Merwe from flight centre (Pendoring Office Park branch). Our original flights to Hong Kong via Qatar that I booked myself on Standard Bank travel were cancelled 5 days before departure- needless to say there is still a 12 week wait on that refund. Bearing that in mind, when I called Flight Centre and got put through to Ryan- he handled the whole rebooking so well that even with all the stress I felt calm. Ryan was always ahead of any updtaes, he communicated every little change like flight delays or updates, he was easy to get a hold of , you don't need to wait on the phone for 30 min to speak to different agents. The experience was great and I will definitely book all future overseas holidays through him!

Resposta da Flight Centre South Africa
Spoke to consultant on Wednesday regarding flights to Atlanta Promised to email information within the hour. Nothing received by Friday. Again spoke to the woman who informed me without any apologies that she was off on Thursday, like it's my problem, and again promised information within the hour.Guess what still nothing. I have used flight Centre before and am disappointed at the incompetent don't care attitude i have experienced. There is now no ways I will trust you with my travel arrangements. Flight Centre Blue Route.

Resposta da Flight Centre South Africa
We were assisted by an extremely professional and friendly member of staff (Lauren) who could not have done more for us. Her prompt attention to our needs gave us confidence in her service and as our Emirate flights had been consistently changed we felt confident and comfortable in the knowledge that we would get home. Everything went smoothly and we had a comfortable and smooth journey home. First class service and experience. Thank you

Resposta da Flight Centre South Africa
Worst customer service regarding the cancellation of bookings for Dubai travel. Beware booking with Flight Center. It’s all good when there are no force majeure events like pandemics and wars etc, but they completely fail customers when customers need them the most.
Never seen an organization take one’s money so quickly and refuse to return it!! It’s actually daylight robbery and a gross violation of consumer rights, whereby you are held to ransom by the most unfair T&Cs that are actually illegal.
Consumers beware and you are actually better off booking on your own directly with an airline and directly with an accommodation service provider. Flight Centre offers no value adding services other than just being a post box!

Resposta da Flight Centre South Africa
Megan from Flight Centre Kimberley is just the friendliest, awesomist helpfullest person ever! Thank you for great service! And an awesome attitude! For the past 10 years I have chosen Flight Centre Kimberley, South Africa and if God willing I will use them the rest of my life xxx

Resposta da Flight Centre South Africa
Lauren was extremely helpful especially with all our questions. She explained everything to us so that we could understand the whole process as this was our first cruise.

Resposta da Flight Centre South Africa
The service I received from flight centre was thorough, thoughtful, accurate and executed with kindness and humility!
Initially I had started the talks with Jaco who made sure I knew that I could always check in and ask for updates regarding our flights having been cancelled due to the war! I then started talks with Lauren who then took over and helped me change my plans when the time came. They were both great people to work with, and Lauren even checked in to make sure my daughter and I had arrived at our final destination!
THANK YOU BOTH!!!

Resposta da Flight Centre South Africa
I am happy with the experience I received from chirese at preller Bloemfontein flight center she has very good consistency…Thank you chirese and God bless you 🙏🙏

Resposta da Flight Centre South Africa
My flight booking was complicated as I was returning my aged mother to KZN and needed all sorts of assistance for her. I phoned Flight Centre Paarl and spoke with Schalk van Heerden. He was incredibly helpful and everything I needed he took care of. What a pleasure to deal with a such an efficient person. I rate Flight Centre highly, especially Paarl branch and will definitely be using them again. L

Resposta da Flight Centre South Africa
This felt like a personalized luxury expierence

Resposta da Flight Centre South Africa
She respondent quickly to my emails
Megan Prinsloo from Kimberley flight centre

Resposta da Flight Centre South Africa
Sharon never hesitates to assist me.
She always gave me the best, and more than what any client could expect

Resposta da Flight Centre South Africa
We had the most amazing experience with Flight Centre. Vonique was absolutely wonderful and she followed up with us all the time, recommend using them and her and will always only use her

Resposta da Flight Centre South Africa
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