Flipdish Opiniões 514

TrustScore: 4.5 em 5

4,3

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Overall the solution provided, promptness of customer support, professionalism all are very good. Epos, Online Order and Payment system was provided along with few kiosk to 5 branches of Jack's Burge... Ver mais

Classificada 5 em 5 estrelas

Fantastic service. Especially from Cora my account manager. Always professional and very helpful. Unlike other systems Flipdish are always quick to answer questions and resolve issues. On top of that... Ver mais

Classificada 1 em 5 estrelas

DO NOT WASTE YOUR MONEY. We had quite a few episodes that showed lack of support. Reports are unclear with hidden fees. Last week we got charged 120£ for Uber Direct even though we made c... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We have a new shop in Ballina Co Mayo. Flipdish supports were fantastic. They responded to queries quickly and guided us through our early days of opening. POS supports superb esp Yasseen and Chris. W... Ver mais

Informações sobre a empresa

  1. Fornecedor de soluções de e-Commerce
  2. Quiosque
  3. Serviço de pagamento
  4. Website Designer

Escrito pela empresa

Flipdish is an all-in-one POS and restaurant management system powering thousands of restaurants and takeaways around the world. Make life easier by streamlining operations with an intuitive kitchen display system, inventory management, powerful reporting tools, driver tracking, payroll management and much more. Grow your business and increase customer satisfaction with digital ordering solutions like web, app and kiosks. Build your brand and earn more money with the help of our marketing specialists.


Informações de contacto

4,3

Excelente

TrustScore: 4.5 em 5

514 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 88% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

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Classificada 1 em 5 estrelas

They use UberEats for deliveries

They use UberEats for deliveries.

If i wanted stale food to arrive an hour late with half a dozen stops, I'd order directly from Ubereats.com.

4 de outubro de 2025
Opinião espontânea
logótipo da Flipdish

Resposta da Flipdish

Thank you for sharing your experience with us. We’re truly sorry to hear about the delay with your order and understand how frustrating this must have been. At Flipdish, we manage the ordering system to connect you with the restaurant, but unfortunately, we don’t handle the actual delivery logistics, which are managed by the restaurant. We strive to provide a seamless ordering experience and will share your feedback with our partners to help prevent similar issues in the future.

Classificada 1 em 5 estrelas

messed around since day one what an…

messed around since day one what an absolute nightmare of a company seriously there engineer was very good but i think he maybe the only one they have that actually knows what he is doing support are shocking have no clue as to how to fix issues

integrations on the apps are p*ss poor

shame as i am seeing the potential of a very good system and software if only they could sort out basic fundamental issues

printer not printing properly bs excuses as to why it can’t do it

nonsense either lasy support or support that don’t know what there doing surely can’t be both

seriously annoyed

28 de setembro de 2025
Opinião espontânea
logótipo da Flipdish

Resposta da Flipdish

We’re sorry to hear about your experience and the ongoing frustration you’ve had with support and technical issues. This is not the standard of service we aim to provide.

We’ve requested more information via Trustpilot so we can identify your account and investigate the problems with your printer and integrations in detail. Once we have your details, we’ll escalate this to the relevant teams to ensure it’s addressed properly. You can also reach us directly at help@flipdish.com

We hope to resolve this quickly and improve your experience with our system.

Classificada 5 em 5 estrelas

Flipdish has been great

Flipdish has been great, and I want to highlight the amazing support from my account manager, Rikita. She is always quick to respond, very efficient, and genuinely cares about providing excellent service. Thanks to her, everything feels smoother and easier. I truly appreciate her professionalism and dedication.

8 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Tufael & Meli just fantastic both superstars

What can I say except im truly impressed by Mr Tufael Ahmed and how fast he worked to get ne temporarily live to take orders before my epos installation he told me the Head of Onboarding Meli assisted and got things moving faster so thank you Meli so much for your assistance. I am receiving orders and I hope the rest of the flipdish team help continue doing the same as Tufael and Meli as I have many integrations set through Flipdish like their Nash drivers on demand and their driver tracking which im really excited about. Tufael even explained & set up meeting with Nash to show how I can save thousands a year on my Uber just eat commissions without using their drivers and thought how brilliant Flipdish and their team is absolutely amazing.

27 de agosto de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Tufael @ Flipdish is someone you can Trust!

I was called by someone from Flipdish then Tufael walks in to my shop just after I already signed up with Order YoYo. I told him I have a free deal and im happy but Tufael helped me understand what Flipdish can do and asked to look at my Order yoyo contract. He showed me where the salesperson lied and did not tell me the hidden fees. I was tired of people trying to steal from me so I didn't trust Tufael at first as well and didnt want to deal with anyone. Then Tufael said he is going to be in the area with another customer and asked me to check Flipdish trust pilot reviews then call him. After I kept seeing his name on many reviews and all the other good reviews from many happy customers, I called Tufael and said make sure you come back. He came back late at night and I told him I was shocked at order yoyo's 1.7 star review and feel like it was God looking out for me sending me Tufael at the right time and im glad i was introduced to flipdish and hope they can help my business with all the support Tufael already showed me. Thank you Flipdish and Tufael!

9 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Recently moved to Flipdish for my POS…

Recently moved to Flipdish for my POS in store kiosk, web & app. Can honestly say it’s been the most straight forward and positive experience. They even got everything done to go live early and I’ve not had a single issue. The POS and kiosk are very good and worth every penny. They are always available for support. Faultless!

6 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

I want to give a huge thank you to…

I want to give a huge thank you to Nicolas from Flipdish for his outstanding customer service. I was getting absolutely nowhere with my issue until he stepped in. From the moment he took over, things started moving in the right direction. He was professional, patient, and incredibly efficient. Thanks to Nicolas, everything is now sorted, and I couldn't be more relieved. His support truly made all the difference. Flipdish is lucky to have him

8 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

A TRUE PARNTNER FOR ANY BUSINESS

Initially I thought, just another 3rd party, but when the sales rep, from FlipDish, Tufael came and explained what they are about, I could see sense.

I had decades of serious problems with uber, deliveroo and just eat. Commissions too high, no control, felt like a "customer" not a partner.

What FlipDish changed for me was direct orders, better margins, and customer loyalty schemes. What stood out most was their partnership approach, they work with us to grow the business, in fact I got a call that Tufael is coming to work one day to help with understanding and increasing growth of my business. FlipDish has been a smarter, fairer way to run online ordering.

21 de julho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Can't thank Ant Goudie enough for all…

Can't thank Ant Goudie enough for all the help and support you have given to us all. We have recently just taken over a cafe business that was in the gutter, we didn't know what we got ourselves into and we urgently needed help and then comes along Ant who saved us with setting up all our marketing and help setting us our Google business account up. We don't know what we would of done with out you. Your a credit to flip dish. Thanks The Orford Perk team 😊

20 de agosto de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Highly recommended

We have been using Flipdish for a few years now and have always been happy with their customer service. Mathis, our account manager is extremely helpful.
We have also recommended Flipdish to our friends and everyone we know!

27 de agosto de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent service with flip dish ,

Excellent service with flip dish ,
I Set up my account with Anthony G he’s been amazing help would highly recommend this company, I can’t wait to get pos system looks great & easy to use going to be a great for my business

15 de agosto de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Very helpful and reliable

I was so worried about starting a new food business but the way Flipdish team handled everything is just truly amazing. Yasin made the entire process so much easier and less stressful. From the very beginning, his patience and support is something i appreciate the most. He guided me through every step, made me understand everything even though we were pressuring him so much. Yasin is such a lovely and excellent person you can truly rely on.

Kobe, on the other hand, is a very sweet guy. He helped one of our team members with such generosity and also did a lot of hard work to install everything. The best thing about him is he's always smiling which makes you feel confident.

Overall, thanks to the team who made everything so easy and smooth with their amazing support and effort.

22 de agosto de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Flipdish & Tufel Ahmed are best in the business!!!

I don’t usually write reviews but this time I have to say Tufel Ahmed was really good the way he help me. I recently lost my mother and Tufel spend lot of time listen to me and explain how Flipdis can support me and my shop with website, apps and epos with good card system. He keep his word and I sign up.

He go through every small detail, no hidden fee or long contract like other company always do to trick restaurant owners. He even ask to check my card statement and when I look I find out I was paying 2 card terminal charges with Paymentsense and FDMS. This was from when I take over business from my father and it was mistake. They been charging me 2 year and now I get refund.

Tufel also promise to handle all the hard part of onboarding because I tell him I get headache from phone call and online meeting. He say don’t worry he will take care everything and even come down in person and send professional team to install and train me free because I go through lot right now.

Thank you brother Tufel. I really recommend if anyone deal with Flipdis ask for him. He genuine, caring salesman and I have not seen many like him.

21 de agosto de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent

Excellent customer service..welcome mate...thank u very much for big help.anthony good helping great...thank u again...ANTHONY

21 de agosto de 2025
Opinião espontânea

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