Gino Hemady is fabulous. He went above and beyond to work with me on my commercial floor order. So grateful for all of his help. I would recommend Floor City to anyone!
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Leia as opiniões dos outros
Doing a small floor job in my home myself, I didn't purchase quite enough vinyl click tile. Instead of going back to the retailer to order an additional box I ordered from Floor city. To my surprise,... Ver mais
They were fast, reasonably priced, courteous and accommodating. We needed a specific floor sealer & wax that a client requested and needed to do the job ASAP. They worked with me on a local pick-up,... Ver mais
Confusing purchasing process with a lot of hoops to jump through. We traveled 2 hours to the distributor location only to find that our order wasn't in existence. The reference number we were given... Ver mais
A empresa respondeu
Informações sobre a empresa
Informação fornecida por diversas fontes externas
We sell good flooring.
Informações de contacto
4611 NE 154th Ave, 98682, Vancouver, Estados Unidos da América
- (800) 898-9540
- reviews@goodfloors.com
- www.floorcity.com
Sem histórico recente de solicitação de opiniões
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Não respondeu a opiniões negativas
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Will and Ryan are awesome to deal with
Will and Ryan are awesome to deal with. Always pleasant, willing to help and make sure everything is addressed before they hang up the phone!
Left a lot of info out
Left a lot of info out. Delivery date. Location of pick up....but no problem taking my money. Dont like it
We received one day later than promised …
We received one day later than promised and product was damaged in shipping with half or more product end broken. Fortunately we needed less than carton to complete our project was able to salvage sufficient quantity.
VERY HELPFUL!!!
VERY HELPFUL!!!
Ryan got me out of a jamb and making the order go through quickly and correctly.
Thanks!
Paid for samples and received the wrong ones :(
The shipping was fast, but I paid for three samples & shipping only to be sent the wrong ones, which were completely useless. Not that $8 is an astronomical amount, but I might as well have just thrown the cash in the garbage.
Ryan did a great job in helping us …
Ryan did a great job in helping us source material that no one else would. Excellent customer service.
Great customer service
Excellent customer service!!
Poor experience
Poor experience . The product arrived damaged due to not being well packed.
Great customer service
Great customer service. Willing to go the extra mile!
I chose the wrong shipping method and …
I chose the wrong shipping method and emailed Floor City to fix the problem. They replied within minutes and helped me fix my mistake.
Great service!
Amazing customer service!!!
Ryan went above and beyond assisting me with my order.
I am sorry that I am not totally sure …
I am sorry that I am not totally sure of the name of the gentleman that helped me, Ron or John may be his name, but he was not only totally professional,and courteous in processing my order, but he also went out of his way to make sure that I got the adhesives and tools to make the job easier (something my husband is very happy about!). He ordered my product from a warehouse that had everything in one place so that the shipping costs would be minimal and that everything would arrive on time. Thanks for making a not so fun task, painless and easy!
I do not think i was told the truth on …
I do not think i was told the truth on Tri West Inv. of smokey brown vct I think they Inventory it as I have bought it in the past and they had plenty of it the salesman from your company said the do not stock that color when I asked when they would have some in stock that I had to pay 25.00 to get it from California
I ordered some floor tile
I ordered some floor tile. when I ordered the tile I was told it was in phoenix and would be delivered Friday. the tile did not show up on Friday. so I called to find out where it was. I was told it would be delivered on Monday. come Monday still no tile. I called one more time this time I was told the tile was coming from another state and would show up on Tuesday.
Tile looked even better when we got it …
Tile looked even better when we got it then it looked like on-line. And it came sooner than promised!
I ordered the wrong color and had to …
I ordered the wrong color and had to cancel prior to picking up. Matt, the manager with floor city let me cancel my order with no hassle. In fact he's sending me free samples so I can be sure on the color we need. Great company, great customer service.
Awesome and fast
Awesome and fast! Miscalculated an order on Amazon and they delivered in 2-3 days rather than 10
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