Terrible customer service. Unclear returns process. Wouldn’t accept a return a few days late. Lack of after sale support
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Leia as opiniões dos outros
I’d been messed around by another supplier who claimed they had this product in stock but in actual fact found out they didn’t, only one week after I had ordered. This left me in a desperate situation... Ver mais
A empresa respondeu
We contacted Floorscan to look at the possibility of improving the sound proofing the walls in our apartment. We have lift shaft and motor room next to our apartment. Chris Trafford from Floorscan... Ver mais
An enthusiastic team from whom I received prompt, no obligation advice on my noise issues. Upon providing me with options I instructed works to be carried out on my property with outstanding results.... Ver mais
Informações sobre a empresa
- Consultor em acústica
- Loja de materiais de construção
- Loja de materiais de isolamento
- Fornecedor de isolante
Escrito pela empresa
Floorscan provide the one stop shop for all your soundproofing needs.
Informações de contacto
Suite 22, Foundry House, Waterside Lane, WA8 8GT, Widnes, Reino Unido
- 0151 933 0939
- info@floorscan.co.uk
- www.floorscan.co.uk
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Terrible customer service
Terrible customer service. Unclear returns process. Wouldn’t accept a return a few days late. Lack of after sale support
Good price. Good service. Have used before, would recommend anduse again.
Good price. Good service.
Order was short delivered.Missing item…
Order was short delivered.Missing item quickly replaced the next day without fuss so that was great.
Seem to be a trustworthy company which means a lot.

Resposta da Floorscan Acoustics Ltd

Resposta da Floorscan Acoustics Ltd
excellent customer service
excellent customer service, great choice of products, value for money.

Resposta da Floorscan Acoustics Ltd
The company were really helpful
The company were really helpful. They provided us with a sample so that we could see the product before ordering. Once the order was placed, the communication was great. Letting us know what was happening at every step.

Resposta da Floorscan Acoustics Ltd
Everything very straight forward easy…
Everything very straight forward easy to order and pay for and next day delivery,
They keep you well notified of delivery slot and
Arrived in the slot,
The delivery driver was very helpful,

Resposta da Floorscan Acoustics Ltd

Resposta da Floorscan Acoustics Ltd
Great customer service
Great customer service, very helpful especially in providing technical advices. And great products.

Resposta da Floorscan Acoustics Ltd
Acoustic flooring - easy transaction. All good.
Easy transaction. Competitive pricing. Excellent after sales follow up and delivery arrangements. Items arrived on time. All good. Thank you.

Resposta da Floorscan Acoustics Ltd
Great customer service
Great customer service. There was an issue with the order initially but Floorscan immediately sorted this and arranged for a delivery the next day.

Resposta da Floorscan Acoustics Ltd
Great service
Good company with good products and good customer service. I was having a problem organising a suitable delivery date/time when I would be home so contacted the company and they replied instantly and sorted it all out for me, very impressed. They also kindly provided me with samples before I ordered, nice to see a company that still cares about customer service and can be bothered to communicate.

Resposta da Floorscan Acoustics Ltd
Fantastic customer service and delivery team
Just wanted to drop a note to saw how impressed I was with your customer service team. They solved my issue in no time and made sure I was happy every step of the way. Keep up the fantastic work!

Resposta da Floorscan Acoustics Ltd
Best for installation advice and the…
Best for installation advice and the correct products to use on site.

Resposta da Floorscan Acoustics Ltd
brilliant company
brilliant company, after a couple of days of moving to our new home i quickly realised the noise coming through the party walls was really noticeable, coughs, sneezes light switches on off and even hearing tvs and talking, and then the sudden stomach churning feeling of, well if i can hear them then clearly they can hear us, and lets just say my mrs is mouth on a stick, my son on his playstation with his mates playing fifa, sounding like he's like he actually at goodison park watching us get tonked as usual, it got the point if i wanted to fart i'd id cushion the sound with a pillow,:) nah but seriously i went down the rabbit hole of researching soundproofing, and thats when i discovered floorscan, they was helpfull from start to finish. i give them the measurements of a couple of alcoves that i wanted doing, and they worked everything out me, honestly i can hand on heart say ill be returning customer when i come to soundproofing the bedrooms, oh and the pillows smell like fabreeze again now, so thanks floorscan.

Resposta da Floorscan Acoustics Ltd
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