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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

This Company is good and been trusted them for years and never been this appointed for their service they are very professional in business.

Classificada 1 em 5 estrelas

Ordered a cake to be sent to recipient in another country. Bank account debited. Company emailed ‘We don’t know if you’re genuine, so have to speak to you’. After getting past that stage (even... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

PT/BR: Foi uma experiência incrível. Há muito tempo queria presentear meu namorado de longa distância. Estamos há anos juntos e nunca nos vimos pessoalmente. Hoje, a Flora2000 nos realizou com o sen... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I’m that guy who doesn’t drop reviews. Ordered some beautiful roses for my girlfriend in Shanghai in the early morning of 19th August 2024, and before 1 pm she sent me a picture of her holding the bou... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Mercado de flores
  2. também em
  3. Entrega de flores
  4. Floricultura
  5. Loja de móveis

Informação fornecida por diversas fontes externas

Flowers. Send flowers online for delivery in the US, Canada & 180 countries worldwide. No hidden charges or taxes.


Informações de contacto

3,8

Bom

TrustScore: 4 em 5

537 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de convites para avaliação

Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,8

Todas as opiniões

(537)

1 opinião nos últimos 12 meses

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Classificada 2 em 5 estrelas

Deeply disappointing

Deeply disappointing. Special occasion spoiled. Easy to order, but unreliable with no follow through. Flowers were delivered without the vase that was an additional item and paid for in full. I sent an email querying the omission and have received no response. No acknowledgment of the mistake, no apology, no effort to refund the vase or to make amends and send it anyway. Just disappointingly nothing.

27 de maio de 2021
Opinião espontânea
logótipo da Flora2000

Resposta da Flora2000

Hi Navi,

Thank you for your time on the call with Boldwin, we hope you are happy with
resolution on this order.

We had not received a single response or complaints from you on the order for the missing vase therefore have not been able to reply to you until we got this review now.

We have quickly taken this up with the local delivery network and we will ensure to have your frown turn upside down soon.

Will keep you updated from the order page in this regard.

Thank you for shopping with us.

Classificada 1 em 5 estrelas

I have used them before they have been…

I have used them before they have been great, but recently I have tried to contact them about a recent order issue and I have not received word back over two weeks now. They are very difficult to contact.

27 de maio de 2021
Opinião espontânea
logótipo da Flora2000

Resposta da Flora2000

Hi Allen,

We had not received a complaint before this review that is why we were not aware of the scenario until we got this review from you today.

As per all the responses on the order page, we have been informed by you and the outlet that recipient was not there at the time of delivery therefore the order was left at the door up on the recipient's request on calls with the local outlet.

The order was delivered on the requested date and the recipient was happy with the same.

Thank you for shopping with us and we look forward to serve you again.

Classificada 1 em 5 estrelas

SCAM. DON'T ORDER HERE.

The flower received was 100% different from what I have ordered. I have emailed a feedback regarding his but no one replied to me. I won't be ordering from this company again and I will warn my friends and family as well as it is such a scam. My mother was not happy with the flowers either as the quality is subpar.

26 de maio de 2021
Opinião espontânea
logótipo da Flora2000

Resposta da Flora2000

Hi Erika,

Based on your complaint we have taken up the issue with the outlet and have emailed the resolution to you as well.

Thank you for your prompt responses there with the pictures, we always appreciate a feedback as it exhorts us to serve you better.

Thank you for being with us and we look forward to serve you again.

Classificada 5 em 5 estrelas

Fantastic service from order to…

Fantastic service from order to delivery. Highly recommend.

24 de maio de 2021
Opinião espontânea
logótipo da Flora2000

Resposta da Flora2000

Thank you for appreciating our services. It makes us happy to serve you better.
We will continue to provide you with amazing handcrafted flower arrangements and finest quality gifts.

Classificada 5 em 5 estrelas

I was very happy with my purchase

I was very happy with my purchase! It arrived on time and the flowers were beautiful and fresh! The wrappings were perfect! I would order from them again.

24 de maio de 2021
Opinião espontânea
logótipo da Flora2000

Resposta da Flora2000

Thank you for appreciating our services. It makes us happy to serve you better.
We will continue to provide you with amazing handcrafted flower arrangements and finest quality gifts.

Classificada 5 em 5 estrelas

I’m in Canada and I wanted to send…

I’m in Canada and I wanted to send flowers to Greece. I ordered 2 days before and they were delivered right on time. My aunt loved them, the bouquet was beautiful. Thank you Flora2000 you really made her day she wasn’t expecting them.

23 de maio de 2021
Opinião espontânea
logótipo da Flora2000

Resposta da Flora2000

Thanks Maria, We are so happy your aunt loved the bouquet and we could make her happy. We look forward to serving you more in the future. Thanks

Classificada 5 em 5 estrelas

Flowers to Portugal

Was delighted with ordering for the first time for flowers to My Aunt in Portugal. The process was easy & the selection they made was lovely. She lives rural so couple of phone call & it got to the correct place on the day I requested. She was delighted with them. Thank you.

23 de maio de 2021
Opinião espontânea
logótipo da Flora2000

Resposta da Flora2000

Thank you for appreciating our services. It makes us happy to serve you better.
We will continue to provide you with amazing handcrafted flower arrangements and finest quality gifts.

Classificada 4 em 5 estrelas

The flowers I ordered were roses…

The flowers I ordered were roses arranged in a basket. They were beautiful, fresh and arranged nicely. Service and delivery were fast and courteous.

The recipient has vast experience working with flowers. However, some of the roses began to wilt and die after two days. There wasn't much that could be done to save them.

So it's a lovely arrangement but if you wish to appreciate the flowers for a longer period of time [like we usually do] purchasing long-stemmed roses and placing them in a vase may work better.

Having said that we both liked the flowers and service and I would definitely buy from this company again.

22 de maio de 2021
Opinião espontânea
logótipo da Flora2000

Resposta da Flora2000

Thank you for appreciating our services. It makes us happy to serve you better.

We are sorry to learn that the roses were wilting after 2 days, we have taken this as a feedback with the delivery network and will ensure this does not happen again.

We will continue to provide you with amazing handcrafted flower arrangements and finest quality gifts.

Classificada 5 em 5 estrelas

I'm so grateful for the service as they…

I'm so grateful for the service as they made the delivery on time to Milan and made my sisters birthday extra special. And she loved the cake.

22 de maio de 2021
Opinião espontânea
logótipo da Flora2000

Resposta da Flora2000

Thank you for appreciating our services. It makes us happy to serve you better.
We will continue to provide you with amazing handcrafted flower arrangements and finest quality gifts.

Classificada 5 em 5 estrelas

I love Flora2000

Flora2000 is a big help for me because their company helped me surprise my family who are oceans away from me.

21 de maio de 2021
Opinião espontânea
logótipo da Flora2000

Resposta da Flora2000

Thank you for appreciating our services. It makes us happy to serve you better.
We will continue to provide you with amazing handcrafted flower arrangements and finest quality gifts.

Classificada 1 em 5 estrelas

I will never order flowers from this…

I will never order flowers from this company again. I ordered 3 sets of flowers for mother's day. One for my fiancé, another for my soon to be sister-in-law, and a third for my soon to be mother-in-law. My fiancé got hers, which were different from the other 2. The other 2 I ordered the same style, but I put a individual notes on each of them. Well once i ordered them. I noticed that my card was charged 3 times, each for its individual arrangement. So the 1 I purchased for my fiancé was $10 more than the other 2. The other 2 were priced the same because the were the same type of arrangement. But the day of delivery, I only got my fiancé's and soon to be sister-in-law's delivered. The one I ordered for my soon to be mother-in-law was cancelled off of my order because they "assumed" I made a mistake by ordering 2 of the same arrangements instead of calling me. Even though they all had individual notes attached to them...needless to say I looked bad to my soon to be mother-in-law because I didn't get her anything else for mother's day and the floral company I used would not rectify their mistake and deliver the flowers because they said they were never paid. And I showed them that I was charged for all 3 arrangements. When they told me that there was nothing they could do. I called my credit card company and disputed the charge on my card for the flowers that weren't delivered, because the floral company couldn't even do that to help me out...Like is said, I WILL NEVER ORDER FROM THEM AGAIN AND I WILL NOT RECOMMEND THEM TO ANYONE!!!

20 de maio de 2021
Opinião espontânea
logótipo da Flora2000

Resposta da Flora2000

Thank you for your time in letting us know about your three orders that you had placed for your loved ones with us.

After speaking with you on the call and clarifying the situation about the $10 charge, it was because another product was chosen on one order and the other two were identical ones.

To correct the situation for a non delivery to your To be mother in Law we have quickly rushed a fresh order to her at no cost to you, this order will be entirely from our pockets. We will follow up the delivery progress and email you once again when the delivery to her is completed.

Here is the total of your order summary:

1700335 - No charge

1700331 - $82.98

1700329 - $95.98

We hope this helps to clarify the issue at hand and hope to make you happy and see you soon making more purchases from our site for your loved ones.

Once again thank you for bringing this to our notice, every feedback is very important to us and helps us to improve our services to all our customers and turn all frowns upside down.

Classificada 5 em 5 estrelas

Fist class service

The ordering, flower selection and delivery were all easy and excellent. I got feedback and communication at every stage of the process including minor changes in delivery times due to demand.

19 de maio de 2021
Opinião espontânea
logótipo da Flora2000

Resposta da Flora2000

Thank you for appreciating our services. It makes us happy to serve you better.
We will continue to provide you with amazing handcrafted flower arrangements and finest quality gifts.

Classificada 5 em 5 estrelas

Stellar Service & Great Product Quality

Expedited delivery, fantastic customer service, and friendly staff. They were there with me every step of the way to ensure my timely gift was delivered promptly! Highly recommend for any international service.

19 de maio de 2021
Opinião espontânea
logótipo da Flora2000

Resposta da Flora2000

Thank you for appreciating our services. It makes us happy to serve you better.
We will continue to provide you with amazing handcrafted flower arrangements and finest quality gifts.

Classificada 5 em 5 estrelas

Mother's Day flowers delivered on time

Mother's Day flowers delivered on time. Orchids delivered looked like the one on the pics. Happy with the service.

19 de maio de 2021
Opinião espontânea
logótipo da Flora2000

Resposta da Flora2000

Thank you for appreciating our services. It makes us happy to serve you better.
We will continue to provide you with amazing handcrafted flower arrangements and finest quality gifts.

Classificada 5 em 5 estrelas

Long Time Satisfied Customer

I have used Flora 2000 for many years to send gifts to European friends and I have never been disappointed. My most recent experience was as positive as all others. The delivery was on time, as promised, and the flower arrangement was absolutely beautiful.

18 de maio de 2021
Opinião espontânea
logótipo da Flora2000

Resposta da Flora2000

Thank you for appreciating our services. It makes us happy to serve you better.
We will continue to provide you with amazing handcrafted flower arrangements and finest quality gifts.

Classificada 5 em 5 estrelas

Happy customer

I've been using Flora2000 for a few years now to send flowers and gifts to my in-laws in Peru. The website is easy to use and all purchases have been within expectations.

18 de maio de 2021
Opinião espontânea
logótipo da Flora2000

Resposta da Flora2000

Thank you for appreciating our services. It makes us happy to serve you better.
We will continue to provide you with amazing handcrafted flower arrangements and finest quality gifts.

Classificada 5 em 5 estrelas

A most reliable retailer

I’ve been using Flora2000 for 15 years. Each year I send multiple bouquets to family and friends in Germany, India, the UK, the USA. Every single order has been delivered on time and in great condition.

18 de maio de 2021
Opinião espontânea
logótipo da Flora2000

Resposta da Flora2000

Thank you for appreciating our services. It makes us happy to serve you better.
We will continue to provide you with amazing handcrafted flower arrangements and finest quality gifts.

Classificada 1 em 5 estrelas

Disappointed

I have always had a great experience with Flora2000, but this order was disappointing. It was supposed to be delivered the Saturday before Mother’s Day. Not only did the recipient receive it 2 days later, but the flowers arrived withered and in poor condition. To make things worse, I tried emailing the company if there was any way to receive a refund and never even got a reply. This was upsetting as I have been a loyal customer for years, and to not even receive any response makes me think I should take my business elsewhere going forward.

18 de maio de 2021
Opinião espontânea
logótipo da Flora2000

Resposta da Flora2000

We are extremely sorry for the entire incident. To track and investigate your complain please provide us the FLO order number or the email address used while placing the order. We surely will get this resolved for you in a positive manner.

Classificada 5 em 5 estrelas

Great value

Great value, terrific customer service and efficient service -thank you!

18 de maio de 2021
Opinião espontânea
logótipo da Flora2000

Resposta da Flora2000

Thank you for appreciating our services. It makes us happy to serve you better.
We will continue to provide you with amazing handcrafted flower arrangements and finest quality gifts.

Classificada 5 em 5 estrelas

Excellent delivery!!

Excellent delivery!!
Will recommend to others.

18 de maio de 2021
Opinião espontânea
logótipo da Flora2000

Resposta da Flora2000

Thank you for appreciating our services. It makes us happy to serve you better.
We will continue to provide you with amazing handcrafted flower arrangements and finest quality gifts.

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