Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

This Company is good and been trusted them for years and never been this appointed for their service they are very professional in business.

Classificada 1 em 5 estrelas

Ordered a cake to be sent to recipient in another country. Bank account debited. Company emailed ‘We don’t know if you’re genuine, so have to speak to you’. After getting past that stage (even... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

PT/BR: Foi uma experiência incrível. Há muito tempo queria presentear meu namorado de longa distância. Estamos há anos juntos e nunca nos vimos pessoalmente. Hoje, a Flora2000 nos realizou com o sen... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I’m that guy who doesn’t drop reviews. Ordered some beautiful roses for my girlfriend in Shanghai in the early morning of 19th August 2024, and before 1 pm she sent me a picture of her holding the bou... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Mercado de flores
  2. também em
  3. Entrega de flores
  4. Floricultura
  5. Loja de móveis

Informação fornecida por diversas fontes externas

Flowers. Send flowers online for delivery in the US, Canada & 180 countries worldwide. No hidden charges or taxes.


Informações de contacto

3,8

Bom

TrustScore: 4 em 5

537 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de convites para avaliação

Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,8

Todas as opiniões

(537)

1 opinião nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 4 em 5 estrelas

Prompt delivery and excellent…

Prompt delivery and excellent communication by email to notify us when the flowers had been delivered.
The website was the clearest and easiest to follow when placing an order.

19 de fevereiro de 2024
Opinião espontânea
logótipo da Flora2000

Resposta da Flora2000

Thank you for the kind words, Peggy! We’re so happy you loved your experience and can’t wait to have you back shopping with us.

Classificada 5 em 5 estrelas

Sending flowers to Germany

I was able to send sympathy flowers from the U.S. to Germany within 2 days and they were beautiful!

14 de março de 2024
Opinião espontânea
logótipo da Flora2000

Resposta da Flora2000

We’re so happy you loved your experience and can’t wait to have you back shopping with us. Thanks again!

Classificada 5 em 5 estrelas

Impressive service

I was very impressed with the professionalism I experienced with my recent order.The recipient spoke in glowing terms of the packaging and of course of the quality of the flowers she received.I will most definitely be using your services again.

15 de março de 2024
Opinião espontânea
logótipo da Flora2000

Resposta da Flora2000

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!

Classificada 5 em 5 estrelas

Trust these people

Had a strange experience- with a missed delivery of flowers. This was explained fully. Flowers delivered to Crimea via UK the day after. It’s always an uncomfortable experience when you pay for something online to a new company and your goods are being delivered to another country. Highly recommended

26 de fevereiro de 2024
Opinião espontânea
logótipo da Flora2000

Resposta da Flora2000

Hey John, we are always happy to deliver orders for your loved ones all over the world. We are grateful for the kind words here from you . We will always strive to be better each time. Cheers 🥂

Classificada 5 em 5 estrelas

Customer service was very helpful and…

Customer service was very helpful and professional and the honesty of letting me know exactly process of the delivery 👍 I would recommend your company.
Ray

7 de janeiro de 2024
Opinião espontânea
logótipo da Flora2000

Resposta da Flora2000

Hi Ray, Thank you very much for appreciating our services. Our personalized service by highly trained floral experts will always be available to you. We will ensure a smile on your face and your loved ones every time you place an order with us. Happy Shopping!!!

Classificada 5 em 5 estrelas

Gentilezza, pianta bellissima e fiorita e l'utilizzo di paglia come ammortizzante: top

Ho appena ricevuto la mia Encore Autumn Fire , ero al mio primo ordine ed un po insicura per alcune recensioni. Ma via whatsapp son stati cosi carini a rispondere alla mia richiesta che ho deciso di provare ad ordinare da loro. È stato il mio primo ordine e sicuramente ne farò altri, specialmente la prossima primavera . È arrivata cosi bella e fiorita e con tutta la paglia messa nella scatola , non ha subito nessun trauma nel trasporto e la paglia la sfrutteró per pacciamatura invernale alle piante in giardino : ottima scelta anche questa, niente polistirolo o plastiche, ma un elemento naturale ed utilissimo , mi complimento con loro anche per questa scelta intelligente, rispettosa dell'ambiente ed utilissima 🤗 Consiglio vivamente a Flora2000 : braviiiiiiiii a 360° gradi !!!🏆🥇

2 de novembro de 2023
Opinião espontânea
logótipo da Flora2000

Resposta da Flora2000

Thank you for the kind words, Mary! We’re so happy you loved your experience and can’t wait to have you back shopping with us. Thanks again! We’d love to continue providing great service to awesome customers like you. Thanks again!

Classificada 5 em 5 estrelas

Beautiful flowers were delivered just…

Beautiful flowers were delivered just as pictured. Will always use from now on for oversees

22 de outubro de 2023
Opinião espontânea
logótipo da Flora2000

Resposta da Flora2000

Hey, Marion, Thank you so much appreciating our floral designs, we will always make sure we match your expectations. Have an awesome day ahead!!!

Classificada 1 em 5 estrelas

I wonder what these people think about…

I wonder what these people think about a special day that gets ruined because of unresponsive not delay but no delivery was made. I need a refund please be responsive just the way you were responsive before the payment was made.

10 de outubro de 2023
Opinião espontânea
logótipo da Flora2000

Resposta da Flora2000

Hi shybabekim18@gmail.com

As per our WhatsApp chats with you and emails we had already escalated the matter to the higher team manager and have cancelled the order with a full refund to your MasterCard ending in 5985.

We have updated you via emails in this matter. Kindly check your Spam folder just in case the emails have gone there.

P.S. the said local vendor has been fired to ensure this is not repeated in the future.

Please accept our sincere apologies once again.

Classificada 5 em 5 estrelas

Smooth. Snappy. Efficient

Smooth. Snappy. Efficient

Placed an online flower order in Detroit for delivery to Chile Arrangement arrived in beautiful condition and when promised.

A customer service e-inquiry was made, after the order was made, which was promptly and completely answered.

A flawless transaction.
Thank You!

3 de outubro de 2023
Opinião espontânea
logótipo da Flora2000

Resposta da Flora2000

Hi Michael, we are thrilled to learn that your experience was crisp and quick. We will always aim to ensure this is your experience at all times with your continuous business in the future as well. Have a awesome day ahead!!!

Classificada 5 em 5 estrelas

It's great and I'm happy with the…

It's great and I'm happy with the service. Flora2000 management is fast in responding to any of your query. I'll surelyvrecommend to my friends.

17 de setembro de 2023
Opinião espontânea
logótipo da Flora2000

Resposta da Flora2000

Hey Mas, we are super grateful for your kind words and feedback towards our services. We will always ensure utmost level satisfaction for your future orders too.

Classificada 5 em 5 estrelas

I really liked the way everything was…

I really liked the way everything was handled, the delivery was great with a smile and good vibes!
I will definitely use your services again!

15 de setembro de 2023
Opinião espontânea
logótipo da Flora2000

Resposta da Flora2000

Hey Christophe!!! we are over joyed with your kind appreciation for us. We will always try to do the best and ensure we replicate this experience every time you order with us. Thank you once again and have an awesome day !

Classificada 5 em 5 estrelas

Thank you so much for all of your help…

Thank you so much for all of your help in making my sisters flowers, she is truly over the moon. A very easy website to navigate as I’m in the UK and my sister is in Italy, a very professional company and will definitely use you again 😀👍

13 de setembro de 2023
Opinião espontânea
logótipo da Flora2000

Resposta da Flora2000

Hi Fran, We are extremely happy to learn that the recipient loved her gift, we are grateful for this feedback and review. We will always make sure all your shopping experiences are always like this. Happy Shopping!!!

Classificada 1 em 5 estrelas

No honor or integrity!

I placed an order on Flora2000, called the following day, and asked for a status around 9 a.m. Richard emailed me around 1 p.m. saying it was out for delivery and, by 6 p.m., sent me another email stating "unavailability of fresh flowers"—the end. Then, someone named Anna emailed saying the same thing (collaborating on stories) and asked if I had another day for delivery. No one addressed the lie they told me at 1 p.m. that the order was out for delivery. Then, they made it seem that I was at fault. Making the customer happy or correcting their mistake never entered their minds.

So, in short, Richards's email was intentionally misleading and a lie. My order was never out for delivery, nor was it filled. He knew the status of my order when you sent the email. To mislead a customer who trusted their business for a vital occasion was disrespectful and disgusting. I have ordered and shipped flowers worldwide and have never heard of "unavailability of fresh flowers" before. And to tell me at the end of the day when I could have called another florist is only described as greedy and heartless.

5 de setembro de 2023
Opinião espontânea
logótipo da Flora2000

Resposta da Flora2000

Hi Dwils, Sorry to hear about your order and the inconvenience it has caused. May we please have the order number so that we can quickly have this resolved for you ?

Classificada 5 em 5 estrelas

We had a great experience

We had a great experience, quick and fast to respond, great customer service and wonderful arrangement. I highly recommend them. If you have not tried them you are missing out.

6 de setembro de 2023
Opinião espontânea
logótipo da Flora2000

Resposta da Flora2000

Hi Mariam, cheers to the kind words for us here, we will ensure this remains your experience with us every single time. Happy Shopping.

Classificada 4 em 5 estrelas

I asked for a certain day delivery well…

I asked for a certain day delivery well in advance and the company was able to oblige. I thought the display of flowers would have been a tad more in the box bouquet, but it seemed a little sparse in the picture my friends sent to me, hence the 4 out of 5 stars. Maybe, just the way the camera shot was sent. All in all, my friends were happy with the delivery and the flowers.

19 de agosto de 2023
Opinião espontânea
logótipo da Flora2000

Resposta da Flora2000

Hi Mich, Thank you so much for your kind feedback and appreciation. Always looking forward to your orders and we will always ensure that you and the recipient are happy with the end results. Cheers!!

Classificada 5 em 5 estrelas

You can't improve on perfect

You can't improve on perfect! My experience was wonderful. I was kept up to date with how my order was doing. Advised when it was delivered. This company is truly remarkable & the recipient was extremely happy.

18 de agosto de 2023
Opinião espontânea
logótipo da Flora2000

Resposta da Flora2000

Thank you for the kind words, Denysse! We’re so happy you loved your experience and can’t wait to have you back shopping with us. Thanks again! We’d love to continue providing great service to awesome customers like you. Thanks again!

Classificada 5 em 5 estrelas

The presentation of the flowers…

The presentation of the flowers selected and the delivery was exceptional overall.

16 de julho de 2023
Opinião espontânea
logótipo da Flora2000

Resposta da Flora2000

Thanks for the awesome review, George! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!

Classificada 3 em 5 estrelas

At least she got them.

At least she got them.

I ordered their orange and yellow arrangement and after telling me they didn't have the exact flowers in stock but would match them as best they could for color and value, they sent her pink roses that looked like greenery with roses as an after thought.

But at least she got them.

I complained but they have chosen to ignore me.

11 de maio de 2023
Opinião espontânea
logótipo da Flora2000

Resposta da Flora2000

Hello Elizabeth,

We have sent you email regarding your concern. However, it seems it is gone to your junk/spam folder.

Kindly check.

Classificada 1 em 5 estrelas

Ordered a bouquet in the UK to go to…

Ordered a bouquet in the UK to go to Australia. Order was placed with 2 weeks notice. Having not heard anything from the expectant recipient on the due date, I contacted the company, who informed me that there were no available flowers in the shop. Having then said that I still wanted something sent, saying that I didn't mind whether it was a bouquet or even a pot plant we then went through a prolonged correspondence, through email, with them telling me I was going to get an upgrade and 5% refund from my order. It then took another week for the delivery to be made. The quality of the flowers were disappointing at best. They all looked as if they had spent a couple of days blooming prior to being out in the display. I sent a photograph of the bouquet to Flora2000 who said I would get another 5% off equalling 10% in total. The upgrade was apparently 4 melted chocolates having been left outside in the warm Australian heat. At no time did I want refunds on the present I was sending however I did want a lovely quality bouquet sent to a relative. Sadly they missed the mark both on delivery date and quality.

2 de maio de 2023
Opinião espontânea
logótipo da Flora2000

Resposta da Flora2000

Dear Leonie,

We have emailed you regarding your concern. Please check and feel free to write to us on richard@flora2000.com with order number mentioned in the subject line.

Classificada 5 em 5 estrelas

Beautiful bouquet of roses delivered right on time

I ordered a bouquet of red roses from South Africa to be delivered to my daughter in a small town in Portugal on her birthday, the 8th of May. What a wonderful surprise I had when she sent me a photo of the beautiful fresh roses delivered early on the morning of her birthday!

8 de maio de 2023
Opinião espontânea
logótipo da Flora2000

Resposta da Flora2000

Thank you for the kind words, Marthie! We’re so happy you loved your experience and can’t wait to have you back shopping with us. Thanks again! We’d love to continue providing great service to awesome customers like you. Thanks again!

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