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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

This Company is good and been trusted them for years and never been this appointed for their service they are very professional in business.

Classificada 1 em 5 estrelas

Ordered a cake to be sent to recipient in another country. Bank account debited. Company emailed ‘We don’t know if you’re genuine, so have to speak to you’. After getting past that stage (even... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

PT/BR: Foi uma experiência incrível. Há muito tempo queria presentear meu namorado de longa distância. Estamos há anos juntos e nunca nos vimos pessoalmente. Hoje, a Flora2000 nos realizou com o sen... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I’m that guy who doesn’t drop reviews. Ordered some beautiful roses for my girlfriend in Shanghai in the early morning of 19th August 2024, and before 1 pm she sent me a picture of her holding the bou... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Mercado de flores
  2. também em
  3. Entrega de flores
  4. Floricultura
  5. Loja de móveis

Informação fornecida por diversas fontes externas

Flowers. Send flowers online for delivery in the US, Canada & 180 countries worldwide. No hidden charges or taxes.


Informações de contacto

3,8

Bom

TrustScore: 4 em 5

537 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de convites para avaliação

Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,8

Todas as opiniões

(537)

1 opinião nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Quick and efficient

Quick and efficient as requested.
Issue with stock but easily fixed

9 de fevereiro de 2023
Opinião espontânea
logótipo da Flora2000

Resposta da Flora2000

Hi Rafi, Thank you so much for your kind. We will ensure you are always happy with the orders you place with us. Happy Shopping!!!

Classificada 5 em 5 estrelas

Thé booking online went well

Thé booking online went well, there was a good selection and the recipients we’re happy too. The bouquet was for new year and the colours being of the season made that cheerful yellow

30 de dezembro de 2022
Opinião espontânea
logótipo da Flora2000

Resposta da Flora2000

Thank you for the kind words, Helen! We’re so happy you loved your experience and can’t wait to have you back shopping with us. Thanks again! We’d love to continue providing great service to awesome customers like you. Thanks again!

Classificada 1 em 5 estrelas

The second time this company didn’t come through.

I ordered Christmas flowers for a dear friend in Victoria Australia who has had a year of ill health. I was told the flowers were delivered as ordered by Flora2000, they were not. My friend never received them. When I contacted Flora2000, all they did was offer to cancel the order and refund my money, nothing about trying to get flowers to my dear friend as I asked. If this was the 1st time I would have thought it was a one off, but this has happened before when my sister, who was having a special birthday never received her flowers, despite my being told the flowers were delivered. Flora2000 advertises they deliver world wide, including to the small town where my friend and sister live, but apparently that is not the case. I have already switched international flower delivery companies and will not use Flora2000 again, they have spoiled 2 very special giving occasions for me which I find totally unacceptable.

23 de dezembro de 2022
Opinião espontânea
logótipo da Flora2000

Resposta da Flora2000

Dear Carole,

We sincerely apologize for the inconvenience caused.

We have sent you an email explaining the reason for not being able to deliver your order.

Please check our email and reply to the same for any further assistance.

Kindly check your junk/spam folders if email is not received in your inbox.

Classificada 1 em 5 estrelas

I had my credit card number hacked and…

I had my credit card number hacked and 2 purchases made for this company. I cannot find any info to contact this company at all. I think it’s shady all the way around. I’m pissed!!

15 de dezembro de 2022
logótipo da Flora2000

Resposta da Flora2000

Hi Annette,

We are sorry to hear that your card was hacked.

Please advise your location and help us with your phone number so that we can connect with you to have this resolved.

Classificada 5 em 5 estrelas

Easy ordering, good product, great service.

Ordering was easy, big range from which to choose, and when some how I managed to put the wrong state in the receipt address - NA instead of TX - it was very easy to make change.
Would recommend.

7 de dezembro de 2022
Opinião espontânea
logótipo da Flora2000

Resposta da Flora2000

Grateful for your kind words and awesome review Michele, we will continue to ensure this gets better and better each day, Cheers!!

Classificada 5 em 5 estrelas

A dear friend of ours lost his father

A dear friend of ours lost his father. The only concern was they live in the Philippines and we are in the United States. I contacted this Flora2000 via the internet and the transaction was smooth and without difficulty. The arrangement is beautiful and delivery timely. Thank you so much for your help!

2 de dezembro de 2022
Opinião espontânea
logótipo da Flora2000

Resposta da Flora2000

Thanks for the awesome review, Rick! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon.

Classificada 5 em 5 estrelas

Flora 2000 always delivers on time and delivers a beautiful arrangement. The extras - like chocolates with the flowers are fantastic

Flora 2000 always delivers on time and a beautiful bouquet of flowers or centerpiece. As I live in a different country and send these gifts to my family back home I really appreciate the ease of ordering, and receiving notice when delivery is done. Makes gift giving a simple non stressful task. Thank you Flora2000

29 de novembro de 2022
Opinião espontânea
logótipo da Flora2000

Resposta da Flora2000

Hi Benita, thank you for taking the time in writing this awesome review for us, we will always strive to do better each time and ensure your loved ones always get your gifts on time. Cheers!!! Happy Shopping.

Classificada 5 em 5 estrelas

I would recommend Flora2000 to anyone!

My experience with Flora2000 is excellent. I had made an order from Croatia, for the funeral in Greece. They were most helpful and kind, the flowers were delivered on time and I had been informed about the delivery. Later on, I had asked them to change the invoice and address it to the Company's name and they sent it to me within 5 min. I would recommend their service to anyone.

9 de setembro de 2022
Opinião espontânea
logótipo da Flora2000

Resposta da Flora2000

Thanks for the awesome review, Branka! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!

Classificada 5 em 5 estrelas

Perfect as always

larger than expected bouquet and the flowers were perfect and very fresh. My sister was so happy with the flowers, the delicious cake, and the chocolates. On time as always. We have been happy customers for a long time. For good reason. Thank you!

19 de setembro de 2022
Opinião espontânea
logótipo da Flora2000

Resposta da Flora2000

Hi there, thank you for the special kind words, we will continue to ensure the same quality and precision in our deliveries for all your orders, cheers and have a good one. Thank you once again for this smashing review.

Classificada 5 em 5 estrelas

your team is always given me great…

your team is always given me great service and wife very pleased with quality of her flowers .thks always a repeat customer .bless you all team.

22 de julho de 2022
Opinião espontânea
logótipo da Flora2000

Resposta da Flora2000

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!

Classificada 5 em 5 estrelas

Flora2000 is the best!

I have enjoyed being a customer of Flora2000 for many years now (I order birthday flowers for my girlfriend in the Philippines every year). Flora2000 stands behind their product, and customer satisfaction is very important to them. On any rare occasion where I or my girlfriend was disappointed in any way, Flora2000 is sure to correct the situation, and make it right. Thank you, Flora2000, for being a terrific corporate citizen!

James.

19 de julho de 2022
Opinião espontânea
logótipo da Flora2000

Resposta da Flora2000

Thanks for the awesome review, James! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!

Classificada 1 em 5 estrelas

These people are so insensitive

These people are so insensitive. They keep sending email reminders about my mother's birthday even though she has been dead years now. I keep telling them that she is dead but they continue to harass me every year on her birthday and at Christmas time. Please just stop!

18 de julho de 2022
Opinião espontânea
logótipo da Flora2000

Resposta da Flora2000

We are terribly sorry to learn of this happening to you, may we please have the email Id where you are getting these email reminders so that we can quickly fix the situation for you ?

Classificada 5 em 5 estrelas

I'M HAPPY

I was very excited wether it would work to send flowers from Germany to a remote place in columbia - and it did!!! You helped me to make a lovely person very very happy. Thank you

1 de julho de 2022
Opinião espontânea
logótipo da Flora2000

Resposta da Flora2000

Thank you for the kind words, Christoph! We’re so happy you loved your experience and can’t wait to have you back shopping with us. Thanks again! We’d love to continue providing great service to awesome customers like you. Thanks again!

Classificada 5 em 5 estrelas

Thank you for the outstanding customer service!

I had to send flowers for funeral overseas and it was critical the delivery to happen on time. There was almost no time, but Flora2000 did it. I highly recommend Flora2000 for all occasions. They provide outstanding customer service, follow up with emails on every step of the delivery and I greatly appreciate their business.

19 de junho de 2022
Opinião espontânea
logótipo da Flora2000

Resposta da Flora2000

Hi Neli,

Thank you so much for this awesome review, we will always try our best to make sure this level of standards remain or get better with each order. Have a nice one.

Classificada 1 em 5 estrelas

Scam site DO NOT order

I ordered a bouquet for my girlfriend during a work trip these guys are based in India , contacted them no reply, called them no reply apparently "Richard" is a made up name

Everything from this site is a scam and I have to now initiate a chargeback

16 de junho de 2022
Opinião espontânea
logótipo da Flora2000

Resposta da Flora2000

Dear R T,

Kindly share the order number with us so we can check your order and resolve at the earliest.

Classificada 5 em 5 estrelas

I was very happy and grateful for the…

I was very happy and grateful for the way Flora2000 helped us track my order and to make sure that it arrived to it’s destination. In spite of the delay which was due to the National Day celebration in Sweden, Flora2000 made sure to find out the initial cause of the delay and then have the flowers sent to the recipient. Thank you. I highly recommend using this company.

8 de junho de 2022
Opinião espontânea
logótipo da Flora2000

Resposta da Flora2000

Dear Eva,
We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!

Classificada 1 em 5 estrelas

I ordered a funeral wreath to be…overcharge of funeral wreath

I ordered a funeral wreath to be delivered May 19th to Horsham.Victoria Australia. The cost was £101. My card was declined, so I used a different card. However the cost increased to £124. Why?. I still don't know whether the flowers were delivered. I have sent two emails to Richard, both have been ignored. One, I need to know that the wreath was delivered on time. Two, if it has, I need a refund for your overcharge of £23, or s total refund if the flowers were not delivered. Your customer service I'm rating as zero. Once you have my money, you close all doors. I am a pensioner, and this wreath cost me more than s weeks pension. Answers please. Sue Wilbraham

21 de maio de 2022
Opinião espontânea
logótipo da Flora2000

Resposta da Flora2000

Our outlet is taking time to revert with delivery details on this order and we do not want to keep you waiting till then.

Whether delivered or not, we have canceled this order and would issue you a full refund. The refund will reflect in your account statement in the next 7 business days.

We will have this investigated in the back ground with the outlet in question to ensure this is never repeated again

Please accept our sincere apologies once again.

Classificada 1 em 5 estrelas

HO FATTO UN'ORDINE IL 16.03.22

HO FATTO UN'ORDINE IL 16.03.22
AD OGGI 10.05.22 NON HO RICEVUTO NIENTE
E NON SOLO, TELEFONO X CHIEDERE INFORMAZIONI MI DICONO CHE RICHIAMERANNO
E NON LO FANNO, GLI HO SCRITTO MI DICONO CHE MI FARANNO SAPERE E NIENTE, PURTROPPO
PENSO CHE NON AVRO' NE PIANTE NE I MIE SOLDI INDIETRO !!!!

10 de maio de 2022
Opinião espontânea
logótipo da Flora2000

Resposta da Flora2000

We are sorry to learn about this, can you please help us with the order number so that we can quickly look in this order for you and have it resolved asap ?

Classificada 2 em 5 estrelas

Service improvement needed

To improve customer service. I recommend that the quicker you get back to client the more people will feel they are important to you. Eg i was not informed that my delivery was delivered till 6 hours latter. So 6 hours latter i told my recipient where it was. As they do not enter through that way.
Less computer generated responses and more real people retime response's will go alone way>

13 de abril de 2022
Opinião espontânea
logótipo da Flora2000

Resposta da Flora2000

Dear Michael,

We received confirmation that your order was delivered at 3pm on the requested date.

You may confirm the same with the recipient.

The outlet sometimes takes time to provide a consolidated report.

We apologize for any inconvenience caused.

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