Thee besteld. Blijkt niet op voorraad, maar krijg daar geen bericht van?! Zelf gebeld: het komt eraan binnen 3 dagen...niet dus. Weer lang stilte. Na 2 weken weer gebeld: allerlei smoezen. We verwac... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Review is 2-delig. Minder positief: Product besteld, en bij navraag blijkt dit niet leverbaar. Men zou hier zelf actief over moeten communiceren. Dat kan door de website actueel te houden of na bes... Ver mais
Bestelling ging vlot. In het beging heb ik (automatische) e-mails ontvangen over de status van bestelling. Ineens een e-mail met ‘voltooid’ status ontvangen. Geen woord over de status van de leverin... Ver mais
Bestelling geplaatst, zou einde van de week verzonden worden. Echter nog niets ontvangen. Heb producten nodig voor kinderfeestje. Status is klaar voor verzending.. al een paar dagen. Volgens DHL is... Ver mais
Sem histórico de convites para avaliação
Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
DO NOT USE
DO NOT USE. I placed an order of about £70 and less than 24 hours later I had an email to see my order status had changed to complete. This panicked me due to reading reviews. I emailed, and never heard back. Then the company blocked my email address so I couldn’t email them. I also tried calling them. I have luckily paid on credit card and via PayPal and have opened a dispute.
Do not use. You won’t get your products.
No option to give 0 stars or i would…
No option to give 0 stars or it would be rated 0. WARNING!! USE THIS COMPANY AT YOUR OWN RISK!!
Order placed on 12/04/21. I contacted them on 23/04 as still no delivery. They said that they were having supply issues and asked if I still want the order. I replied telling them to cancel and refund. They had no idea when it would be shipped and I had to source elsewhere for a gift to arrive in time. This was completely ignored and I got a reply saying the order had now mysteriously been shipped and couldn't be refunded. 3 days later I got a message to say my order had just been shipped that day!!! Order finally arrived 06/05 almost a month after ordering and after requesting it to be cancelled. Also told I couldn't now return goods as they are perishable. The items arrived way too late for the gift they were supposed to be for Disgusted by the lies and levels of incompetence from this company. I should have read other reviews of this company and avoided at all costs. Lesson learned!
Don't waste your energy
I made an order on 22.03 and they haven't even shipped it out yet, even though the order has been listed as "complete". I have emailed them twice but haven't gotten a response.
Ordered a package 4 weeks ago, refuse to give me my refunds
Ordered a package 4 weeks ago, still did not receive my order, they lie about what is going on, keep telling me it is on its way while it is not. They refuse to give me my refunds as I am no longer interested after waiting 4 weeks. Estimated arrival was the 10th of February. Stay as far away as you can from this company.
That's service!
It took a while for my order to be shipped but I think that that is quite understandable right now (COVID + holiday season). What really impressed me, though, was that, since they did not have the 250gm boxes of lebkuchen in stock, they sent me three 500gm boxes - at no extra charge (and not by mistake; there was a handwritten note on the packing slip). Now that's what I call service! They can expect to see me back there again.
A Experiência Trustpilot
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