Fox picked up our goods, which arrived by ship, at the port, brought into storage where they remained for 5 years, then delivered to our new home, taking boxes to each room as we directed, uncrated ou... Ver mais
Localização
Alterar localizaçãoSomerset Road, International Office, NP44 1QX Cwmbran, Torfaen, GB
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Leia as opiniões dos outros
Dave Way was absolutely brilliant in handling everything from the start. Communication was absolutely great all the way through. This put me at ease. On the day, Colin rocked up on time and went above... Ver mais
A empresa respondeu
They were on time, politie, cheerful, efficient and hard working. They knew what they were doing. Moving is very stressful but Dave in the office got the stress levels right down, was helpfull, effici... Ver mais
A empresa respondeu
The air freight packers did not know how much we could/ should have, leading to us having to add additional freight the following day. This could have been better communicated. The storage packers or... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Fox Group (Moving and Storage) Ltd - International Dept
Escrito pela empresa
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Trusted Moving & Storage Experts
At Fox Group (Moving & Storage) Ltd, we are a family-owned and managed company with over 50 years of experience helping people move and store their belongings. We offer a wide range of services for households and businesses, including home removals, office relocations, secure storage, and international moves to Europe, the USA, Canada, Australia, and beyond.
Specialised Business Relocations
Our dedicated commercial moving department handles complex relocations across sectors such as heritage, healthcare, education, arts, and antiques. We tailor each move to meet your specific needs.
Secure Storage Across the UK
We provide secure, flexible storage facilities supported by our network of branches in Bristol, Cardiff, Cwmbran, Newport, Salisbury, Southampton, Stourbridge, and Taunton. Your possessions are protected with robust safeguards and easy access.
Customer-Focused & Fully Accredited
Customer satisfaction is at the heart of everything we do. We continually invest in our people, vehicles, equipment, systems, and warehousing to deliver a reliable and professional service. As a fully accredited company, we follow strict codes of practice and uphold high ethical and environmental standards.
A Personal, Dependable Service
Whatever the size or destination of your move, we promise a friendly, personal, and dependable experience—from start to finish.
Advanced Payment Guarantee
Your payments are protected
As proud members of the British Association of Removers, not only do we adhere to the high level of service and quality required — we also offer payment protection. Ask us about the Advanced Payment Guarantee (APG) that protects payments made to us prior to your move.
Informações de contacto
Somerset Road, International Office, NP44 1QX, Cwmbran, Torfaen, Reino Unido
- 01633 488100
Fox Group (Moving & Storage) Ltd
4,5
Excelente
62 opiniões
Pede aos clientes que escrevam opiniões
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Respondeu a 92% das suas opiniões negativas
Geralmente responde dentro de duas semanas
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Transatlantic relocation
From the start, assessment for a quote, to the packing up of an entire household plus a whole lot more, changes of date at short notice, navigating around May bank holidays and helping with a reduced/competitive rate for storage / I cannot start to describe the ease and competence, friendliness yet professionalism which Fox’s team offered us. The guys who did the packing - well - what a job! We have virtually zero breakages with only some very slight damage to very large furniture. The rest - and there was a lot! was spotless.
There was no holding back on the quality of the consumables used.
We are so grateful to you.
They made use of a very good local removal company (abroad as we moved trans Atlantic) and their service was excellent too as well as the brilliant and most calm clearing agent.
Sincere and genuine thanks to your amazing teams. I would positively recommend you!
5 de maio de 2025
Resposta da Fox Group (Moving and Storage) Ltd - International Dept
Thank you so much for your detailed and thoughtful feedback. We are delighted to hear that your entire experience with us, from the initial assessment and quotation through to the full packing of your household and onward international move, was handled with the ease and professionalism you hoped for. It is wonderful to know that our team supported you through date changes, bank holiday challenges and storage requirements, and that you felt well looked after at every stage.
We are especially pleased that the packing team impressed you with their hard work and the care taken with your belongings, resulting in almost no breakages despite the size and complexity of the move. We take great pride in the quality of the materials we use, so it is lovely to hear that this made such a difference.
It is also great to know that our partners overseas and the clearing agent provided an excellent continuation of service as part of your trans Atlantic move. Your sincere thanks mean a great deal to all of us. We truly appreciate your recommendation and are very grateful you chose Fox Moving and Storage.
Moving made so much easier
They arrived on time and packed everything swiftly and respectfully. Same with the un packing at the other end. Friendly and polite utter professionals. Highly highly recommend.
4 de outubro de 2025
Resposta da Fox Group (Moving and Storage) Ltd - International Dept
Thank you, Julie. We are so pleased to hear that our team arrived on time, packed and unpacked everything with care, and provided such friendly and professional service throughout. Your high recommendation means a great deal to us and we truly appreciate you choosing Fox Moving and Storage.
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