The two friendly blokes who delivered my stuff were great. They had driven a long way and arrived in good time. Then they humped a lot of heavy boxes up to the second floor without a moan or murmur: t... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoCalmore Ind Est, Totton, SO40 3SA Southampton, Hampshire, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Mark and Jerome were superb. I appreciate the additional time taken by the team to pack our items so efficiently. Nothing was broken and they reduced the stress levels drasitcally. Mark was clear with... Ver mais
A empresa respondeu
The crews were very friendly, respectful and industrious. They packed my kit very dilligently. I am only giving 4 stars because the company sent only 2 persons to pack and load. Which weren't enoug... Ver mais
A empresa respondeu
The guys arrived on time, we're straight into work, very helpful, very friendly, good work ethic & good company.
Informações sobre a empresa
Sobre Fox Group (Moving and Storage) Ltd - Southampton
Escrito pela empresa
Visit Our Website
Trusted Moving & Storage Experts
At Fox Group (Moving & Storage) Ltd, we are a family-owned and managed company with over 50 years of experience helping people move and store their belongings. We offer a wide range of services for households and businesses, including home removals, office relocations, secure storage, and international moves to Europe, the USA, Canada, Australia, and beyond.
Specialised Business Relocations
Our dedicated commercial moving department handles complex relocations across sectors such as heritage, healthcare, education, arts, and antiques. We tailor each move to meet your specific needs.
Secure Storage Across the UK
We provide secure, flexible storage facilities supported by our network of branches in Bristol, Cardiff, Cwmbran, Newport, Salisbury, Southampton, Stourbridge, and Taunton. Your possessions are protected with robust safeguards and easy access.
Customer-Focused & Fully Accredited
Customer satisfaction is at the heart of everything we do. We continually invest in our people, vehicles, equipment, systems, and warehousing to deliver a reliable and professional service. As a fully accredited company, we follow strict codes of practice and uphold high ethical and environmental standards.
A Personal, Dependable Service
Whatever the size or destination of your move, we promise a friendly, personal, and dependable experience—from start to finish.
Advanced Payment Guarantee
Your payments are protected
As proud members of the British Association of Removers, not only do we adhere to the high level of service and quality required — we also offer payment protection. Ask us about the Advanced Payment Guarantee (APG) that protects payments made to us prior to your move.
Informações de contacto
Calmore Ind Est, Totton, SO40 3SA, Southampton, Hampshire, Reino Unido
- 023 8042 8559
Fox Group (Moving & Storage) Ltd
4,5
Excelente
51 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 92% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Careless final unload/transfer
The crew were pleasant and the loading went well but not so good the other end. The final 1/4 mile access road to the new property was not negotiable by the large removal lorry so Fox employed the services of a local associate with a Luton van to transfer and ferry the contents in several trips for the last part. (This had been known about from the outset of initial quotation and was charged accordingly). Evidently this was not done with sufficient care, and warnings about speed bumps were apparently ignored, resulting in a number of unnecessary breakages. A vintage suitcase was also found to be smashed and half of a carpet shampooer machine turned out to be completely missing!
17 de março de 2025
Resposta da Fox Group (Moving and Storage) Ltd - Southampton
Thank you for sharing your feedback. We are pleased to hear that the loading in the UK went smoothly and that you found our crew pleasant and professional.
Regarding the delivery, the tranship arrangement was always quoted on an if required basis and was only confirmed once access at destination was assessed. Unfortunately, due to the limited approach to the property, a local transfer service had to be arranged to complete delivery safely. While every effort is made to ensure care during such transfers, double-handling and difficult access can increase the risk of minor damage. We are very sorry that some of your items were affected and share your disappointment that this occurred.
Please be assured that the vehicle was fully checked after completion, and no items were left behind.
We appreciate your comments and will continue to work closely with our teams and partners to minimise the likelihood of similar issues in the future.
Fox (Moving and Storage) Ltd comes very highly recommended by us.
We are very happy with Fox (Moving and Storage) Ltd. We have, for several reason, had to leave much of our furniture in storage since we moved back to the UK from France in 2023. We downsized so could not take all our possessions into our new home in one go. We are gradually doing the new property up and hope to take out the rest of our stuff very soon. We have four pallets with them and have removed one so far.
Fox works in a very professional way. We think they are competitively priced. We know they are taking good care of our stuff so we don't have to worry about it. We are happy to pay for professional storage rather than, say, renting a garage somewhere and having to worry about someone breaking into it.
We get regular invoices which we pay via bank transfer but I think there is also an option to set up a direct debit. We have not chosen to do that because we hope to remove our possessions soon and the existing payment method suits us.
Fox are very approachable on the phone. We usually talk to Katherine Rider. She is always helpful, friendly, efficient and polite.
We have no hesitation in recommending Fox (Moving and Storage) Ltd to anyone looking for safe storage of their prized and precious possessions.
7 de outubro de 2025
Resposta da Fox Group (Moving and Storage) Ltd - Southampton
Thank you so much Kathy for taking the time to share such a thoughtful and comprehensive review. We are delighted to hear that you have been happy with our storage service since returning to the UK and that you feel confident your belongings are being well looked after. It is wonderful to know that you find our pricing fair, our communication clear and our processes straightforward. Katherine will be so pleased to hear your kind words about her help and support. We truly appreciate your trust in Fox Group and your recommendation means a great deal to all of us. It has been a real pleasure to assist you and we look forward to continuing to take care of your remaining items until you are ready for them.
Excellent
Fox were helpful and professional from booking through to the end, I have no hesitation in recommending them.
6 de outubro de 2024
Resposta da Fox Group (Moving and Storage) Ltd - Southampton
Thank you, Kay. We are so pleased to hear that you found our team helpful and professional from start to finish. Your recommendation means a great deal to us and we truly appreciate you choosing Fox Moving and Storage.
A Big Thank-You to FOX's team Liam and Rob
Fox's team that brought important and varied household effects from Southampton to Leicester, unloaded and tidied-up within an hour could not have been more professional or courteous.
2 de outubro de 2025
Resposta da Fox Group (Moving and Storage) Ltd - Southampton
Thank you, Richard. We are so pleased to hear that the team delivered your household effects safely from Southampton to Leicester and completed everything so efficiently. It is wonderful to know you found them professional and courteous throughout. We truly appreciate your kind words and your trust in Fox Moving and Storage.
A Great Service
I had a few quotes from different companies and for me Fox offered what I wanted at a very competitive price
Katherine was brilliant throughout the whole process and as with moving the dates changed 3 or 4 times and Katherine done everything to accommodate those changes
The team on the move day were on time and nothing was to much for them
I would recommend Fox to anybody as they deal with the stress on moving day a gave us a very good professional service
A very happy customer
Thank you 😊
11 de agosto de 2025
Resposta da Fox Group (Moving and Storage) Ltd - Southampton
Thank you, Rob. We are so pleased to hear that Katherine was able to support you so well throughout the process and accommodate the changes to your dates. It is also wonderful to know that the moving team were punctual, helpful, and made the day as stress free as possible. Your recommendation and kind words mean a great deal to us, and we are delighted you were happy with the service from start to finish.
Arrived on time and did a professional…
Arrived on time and did a professional Job. Well done!
25 de setembro de 2025
Resposta da Fox Group (Moving and Storage) Ltd - Southampton
Thank you very much Paul for your kind words. We are so pleased to hear that everything was carried out on time and to a professional standard. It was a pleasure to assist you and we really appreciate your feedback.
FANTASTIC!!!
FANTASTIC!!!
Cannot fault the guys who helped us through the transition and made the whole experience enjoyable and stress free.
Worth noting, that we also used the online box shop, which was very handy. The 'Medium Moving Home Bundle' for £125 was perfect for what we needed.
Wouldn't hesitate to recommend...
22 de setembro de 2025
Resposta da Fox Group (Moving and Storage) Ltd - Southampton
Thank you, Ben. We are so pleased to hear that the team helped make your move enjoyable and stress free. It is also great to know that the online box shop and the Medium Moving Home Bundle were such a good fit for your needs. our click and collect service is definitely popular. We appreciate your recommendation and your trust in Fox Moving and Storage.
Very helpful and thoughtful staff who…
Very helpful and thoughtful staff who made the move very easy.
7 de agosto de 2025
Resposta da Fox Group (Moving and Storage) Ltd - Southampton
Thank you, Robert! We’re so glad to hear our staff made your move easy. We truly appreciate your kind words and your trust in Fox Moving.
Colbury Tavells Lane
The removal men were excellent they made us relax and we thoroughly enjoyed our move nothing was to much trouble, We would recommend this company.
19 de setembro de 2025
Resposta da Fox Group (Moving and Storage) Ltd - Southampton
Thank you for your lovely feedback! We’re so pleased to hear that our team made your move relaxed and enjoyable. At Fox Moving, we pride ourselves on making the whole process as smooth as possible, and it’s great to know we achieved that for you. We’ll be sure to share your comments with the crew, and we really appreciate your recommendation.
Excellent in every way
The initial survey was well conducted and informative. The move itself was very professional and considerate of our personal needs. Highly recommended.
21 de julho de 2025
Resposta da Fox Group (Moving and Storage) Ltd - Southampton
Thank you very much Graham for your generous feedback. We are so pleased to hear that the survey gave you the information you needed and that the move itself was carried out professionally with attention to your personal requirements. Your recommendation means a great deal to us and it was a real pleasure to assist you.
Fox removals were amazing…
Fox removals were amazing when they helped my mum to move home. Kirsty, Kathryn and all the removal guys were so helpful, friendly and did a fantastic job in accommodating everything we needed. Fantastic company with fantastic people. Would highly recommend
31 de julho de 2025
Resposta da Fox Group (Moving and Storage) Ltd - Southampton
Thank you so much Leann for such a thoughtful review. We are delighted to hear that Kirsty, Kathryn and the rest of the team made your mum’s move a positive experience. It is wonderful to know that you found everyone so helpful and friendly and that we were able to accommodate everything you needed. We truly appreciate your recommendation and it was a pleasure to support your family with the move.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.