We have just had a new kitchen from Frank Key and are really impressed with the quality. Both Ben and Graham from Complete Build were great, helpful and patient whilst we chose the best combination of... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Excellent service from Stephen in Daybrook. His advice and knowledge from the design, layout and choice of kitchen units and worktops was very helpful and professional. He was very patient and was qui... Ver mais
A empresa respondeu
Great service delivery day as requested , unfortunate vehicle broke down at my address crane blew hydraulic pipe. Had already delivered 2 out of my 3 bulk bags but couldn’t drop the last until fol... Ver mais
A empresa respondeu
Fantastic help from Steve at Frank Key Kitchens, Daybrook Arnold We can’t praise Steve enough for the brilliant support he gave us when planning our new kitchen. He really took the time to explain th... Ver mais
A empresa respondeu
Informações sobre a empresa
- Fornecedor de materiais de construção
- também em
- Aluguer de equipamentos para construção civil
- Aluguer de maquinaria
- Loja de hardware
Escrito pela empresa
Frank Key builders merchants offer a wide range of building supplies throughout the UK to the Trade & DIY enthusiast. You can find the building materials you need online, available for collection or delivery. See our low prices! If you need the right equipment hire online from our wide range of plant & tool hire.
Informações de contacto
Portland Street, NG5 6BL, Daybrook, Reino Unido
- 01159208208
- www.frank-key.co.uk
4,7
Excelente
758 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 85% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Lovely product delivered on time
27 de junho de 2026
Resposta da Frank Key
Thank you for the 5 stars and taking the time to write a review.
Fantastic experience from start to…
Fantastic experience from start to finish driver was amazing and paid care attention to overhead tv cables
30 de junho de 2026
Resposta da Frank Key
Thank you so much for your wonderful 5-star review! We'll be sure to pass on your kind words to the driver. We look forward to serving you again soon!
Rob and Dan delivered our order this…
Rob and Dan delivered our order this morning. They both were very friendly, helpful and professional. Credit to your company.
25 de junho de 2026
Opinião espontânea
Resposta da Frank Key
Thank you for the lovely review and for using us. We will pass your feedback on to Rob & Dan's manager. Have a great weekend.
Good value for money considerate…
Good value for money considerate delivery drivers nothing to much trouble
27 de maio de 2026
Brilliant service
Brilliant service. Ordered skip online through Frank Key delivered by enva. Smooth delivery on the date I asked for and then rand Frank Key to say ready to collect. Lady i spoke to was very polite and helpful. Skip collected the next day. Can not fault Frank Key or Enva.
25 de maio de 2026
Absolute jokers
Absolute jokers , delivery was organised online nearly 2 weeks before I needed it , came to delivery day and kept getting fobbed off with excuses as to why it wasn't being delivered, just kept getting told it would be with us in a hour about 4 times throughout the day
25 de maio de 2026
Resposta da Frank Key
Thank you for taking the time to leave a review. We are very sorry to hear about the issues you experienced with your delivery.
We understand how frustrating it is to be kept waiting. As we discussed on the day, we had an unexpected issue with the crane on one of our vehicles, which unfortunately affected several deliveries, including yours.
Apologise for the delay. Our team worked to resolve the situation as quickly as possible, and we were able to arrange an alternative crane vehicle to complete your delivery on the same day.
Great friendly service
29 de maio de 2026
Resposta da Frank Key
Thank you for taking the time to write a review and give us 5 stars.
Delivered as i requested & helpfully…
Delivered as i requested & helpfully dropped exactly where I needed it. When I had some operation issues the help I received was efficient and helped me progress with my project! The collection was again as expected with friendly service from everyone I dealt with. Thank you!
25 de maio de 2026
Resposta da Frank Key
Thank you so much for your feedback! We're delighted to hear that you found our delivery and collection services helpful and friendly. We appreciate your business and hope to work with you again soon
Decent price and very helpful delivery…
Decent price and very helpful delivery driver. I continue to use Frank Keys.
26 de maio de 2026
Resposta da Frank Key
Thank you Andrew for the great review. Very much appreciated and hope the project goes well.
If carlsberg did a builders merchant…
If carlsberg did a builders merchant then frank key would be it . Anthony and all the staff super helpful and great customer service along with everything you could need .
22 de maio de 2026
Opinião espontânea
Resposta da Frank Key
Thank you for the 5 stars and the great review. Dual branding with Carlsberg coming soon....
Colin couldnt have been mote helpful
Colin couldnt have been mote helpful. He went the extra to put the bags in a difficult to reach place and saved me a lot of work. Everything as ordered. Very happy.
22 de maio de 2026
Opinião espontânea
Resposta da Frank Key
Thank you for the 5 stars and the review. We will pass your feedback onto Colin's manager. Glad he was able to help.
Delivery driver Collin
Delivery driver Collin, really helpful thinks about the job and just gets it done. He’s a great help.
20 de maio de 2026
Opinião espontânea
Resposta da Frank Key
Thank you for the 5 stars and review on how helpful Colin was when delivering.
Easy to order online and was able to…
Easy to order online and was able to pick delivery date
27 de abril de 2026
Resposta da Frank Key
Thank you for taking the time to write a review and give us 5 stars. Have a lovely week, and hope to serve you again soon.
Resposta da Frank Key
Thank you Andy, for the 5 stars and great review.
Jamie from bulwell
Went in to daybrook on saturday absolute great experience, young lad with the tattoos jamie what a diamond of a chap took the time and patience, it's a shame he's not there during the week might have to start using bulwell from now on.
2 de maio de 2026
Opinião espontânea
Resposta da Frank Key
Thank you so much for your 5-star review! We're thrilled you had a great experience, and we look forward to welcoming you to Bulwell soon. We'll be sure to pass your kind words on to Jamie and his manager to thank him for his excellent customer service.
Resposta da Frank Key
Thank you for the 5 stars and review. Glad our driver could help.
Communication was brilliant
Communication was brilliant, easy ordering online, delivery arrived, I left instructions for the location for the bag to be dropped off.
25 de abril de 2026
Resposta da Frank Key
Thank you Scott for the review and the 5 stars. Hope the project goes well.
Brilliant always helpful 4 Marshall
Brilliant always helpful, product quality very good.
No qualms from me with Frank Keys.
2 de maio de 2026
Opinião espontânea
Resposta da Frank Key
Thanks Kevin for the Great review and 4 stars. Hope to see you again and change 4 into 5 on your next visit. Thank you again and have a great week.
Came in with my mother to hyre a carpit…
Came in to Rochdale with my mother to hyre a carpit cleaner the bald guy was very rude and swearing alot on phone lucky my mother is not great with English not good wood be 1 star if yonger guy outside helps us with advise
27 de abril de 2026
Opinião espontânea
Resposta da Frank Key
Thank you for taking the time to leave this feedback.
We're very sorry to hear about your experience at our Rochdale branch. The behaviour you described is unacceptable and falls well below the standards we aim to uphold across our entire network.
We sincerely apologise for the foul language you and your mother were subjected to. This is not the welcoming or professional environment we want for our customers. Please be assured we have addressed this directly with the branch to ensure it does not happen again.
We appreciate you bringing this to our attention.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.