The support team are fantastic. Knowledgeable, friendly and give clear instructions on what steps need following to resolve a problem. Having used various accounts packages in the past I am impressed... Ver mais

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Very easy to use. Lots of guidance about what needs to be completed. Lots of support available. Very straightforward input pages. I like that I can go at my own pace in getting set up well before the... Ver mais
I have both a rental and a sole trader MTD account with FreeAgent and have had call to speak to their helpline on numerous occasions. Each and every time I found the team incredibly professional, help... Ver mais
This is a brilliant platform for managing business. I am a small business with little accountancy experience. I have managed to not use an accountant as free agent is so through. I struggled a little... Ver mais
Informações sobre a empresa
- Empresa de software de contabilidade
- Serviço de contabilidade
- Serviço de folhas de pagamento
- Declaração de impostos
- Serviço de declaração de impostos
- Software de declaração de impostos
Sobre FreeAgent
Escrito pela empresa
Why choose FreeAgent?
- Manage your business finances with clarity and confidence
- 9/10 small business owners feel more financially confident
- Friendliest Software of the Year (2024, 2023, 2022, 2020 and 2019 ICB Luca Awards)
- Work seamlessly with your accountant
Key features and support
- Making Tax Digital compatible
- Self Assessment, VAT, payroll, and expense management
- Professional invoicing and estimates
- UK-based expert support (live chat, email, phone)
Trial and pricing
- Free 30-day trial
- 50% off first 6 months
- No hidden costs or set-up fees
- Unlimited users and projects
Informações de contacto
One Edinburgh Quay, EH3 9QG, Edinburgh, Reino Unido
- Support@FreeAgent.com
- www.freeagent.com
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Its not the most best app I have used
Its not the most best app I have used. I seem to be always search for where things are. Unless your money coming is all for Sales, splitting out payments is a pain. Creating a simple bill and telling it where it needs to be paid from seems to multiple clicks down the rabbit hole. Xero is much easier to use than this
Updated 18/03/26 - had to lower the stars. This software has so many limitations. Its 4x as long to do anything. You cannot copy expenditure, you cannot back date anything.
You certainly get what you pay for and if like me its free you spend more time sorting out issues, it might be worth just paying for a subscription like Xero where you can do eveyrthing in half the time.

Resposta da FreeAgent
Like the way it is simple and plenty of…
Like the way it is simple and plenty of help available

Resposta da FreeAgent
A Fantastic Service !
I received a fantastic service which was so handy to find someone on other end to support me through my queries at FreeAgent online support.
The agent was so patient with me and learned so quickly how she explained and she was very knowledgeable. Glad I joined FREEAGENT!

Resposta da FreeAgent
Fantastic system and brilliant support
Fantastic system, easy to use and navigate and if you get stuck or have any questions the team are fantastic. I've never used accountancy software before but I cannot recommend enough. Great product, brilliant support. Thank you.

Resposta da FreeAgent
Quick resonse to call
Quick resonse to call. Megan indentified the problem quickly and implemented the soltion. Problem sloved in minutes. So much better than working through decision tree logic with a bot.

Resposta da FreeAgent
The app is days behind the transactions…
The app is days behind the transactions - so i have to remember what they where - and there are no flexible categories where i can write what it was for specifically - again i wont remember in a years time?

Resposta da FreeAgent
Freeagent is a basic system that works…
Freeagent is a basic system that works worth bank transfers. If you use Stripe for payments, they reconcile. If you don't, you've got to keep track of payments yourself. It's not great if you run a shop. Best if your transactions are all different amounts, then easier to match on bank feed.

Resposta da FreeAgent
I wasn't using FreeAgent but....
I wasn't using FreeAgent, as it did not support cash basis in the past, but as soon as I learnt it was, I wanted to move across. I'd had an account in the past but I was having problems logging in. FreeAgent support helped very quickly to get me up and running again.

Resposta da FreeAgent
Very polite the two who I spoke with…
Very polite the two who I spoke with very helpful in my enquiry although my enquiry wasn’t fully resolved the agent said she would pass on my request to their tech people to see if it could be added to the app. But happy with the service I was greeted with

Resposta da FreeAgent
Excellent software to use
Excellent software to use. I was worried about MTD as I have not grown up with computers and not a natural using them. I must say FreeAgent has been pretty easy and straightforward. Once I gained my confidence there was no stopping me.
I would definitely recommend.

Resposta da FreeAgent
The integration with an existing…
The integration with an existing Payroll package is very poor

Resposta da FreeAgent
Excellent customer service and so easy to use
I've been using FreeAgent for years, it's so intuitive and easy to use, as someone who finds accounting/bookkeeping neither intuitive nor easy. Recently switched to a different provider because it was slightly cheaper but came back to FreeAgent after a few months because it's just so much better, and the customer service is unbeatable. So quick and easy to chat with someone, which is worth a fortune.
Good Accounting App
It meets my business Income, Expenditure, Invoicing, Admin, Profit and Loss accounting needs.
Full-featured and easy to use
Full-featured and easy to use. I can run the finances of my limited company effectively using FA.
fraudulent - kept taking money after they confirmed my cancellation
made it hard to cancel then kept charging after they confirmed we had cancelled - fraudulent

Resposta da FreeAgent
So much better than expected.
So much better than expected.
I was quite annoyed when I realised MTD was going to mean I'd have to shell out for software but I wish I'd had FreeAgent from when I first started my business. It's brilliant. So easy to use, keeps everything very manageable, especially end of year filings. So impressed.
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