Easy to setup, really intuitive. It took me about 30 mins to set up the company, an employee and send a full payment submission successfully to HMRC. I had a slight query so I used the online mes... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I am new to collegia and their colleague Cristine is very very helpful to my questions, sometimes stupid questions as I am not familiar with HMRC paye terminology. she is kind, patient and helpful. Sh... Ver mais
A empresa respondeu
I just wanted to share how impressed I’ve been with Collegia. I was initially a little anxious about transferring five businesses across, but the software made the whole process really straightfor... Ver mais
A empresa respondeu
I’ve been using Collegia FreePayroll for my small business, and the experience has been outstanding. Whenever I ran into issues (e.g. during the December‑January payroll cycle), the support team res... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Collegia FreePayroll: a free, cloud-based payroll software that is easy to use and leverages ChatGPT to support customers in over 100 languages. Effortlessly handle payroll, pensions Auto Enrolment, HMRC tax reporting, and more. Run Payroll, submit FPS and EPS, close periods, and track all Auto Enrolment tasks with our feature-rich platform. Simplify your payroll process with FreePayroll today - FOR FREE regardless of the number of payslips. The digital and free HMRC-recognised payroll software of the UK!
Informações de contacto
Buxton Court, 3 West Way, OX2 0JB, Oxford, Reino Unido
- hello@freepayroll.uk
- www.freepayroll.uk
It's free
It's free, but sometimes a bit complicated, but help is available and very helpful
29 de maio de 2026
Opinião espontânea
Resposta da Collegia FreePayroll
Hi Peter,
Thank you very much for your review! We’re glad to hear that our support was helpful. If you have any suggestions on how we can improve further, please feel free to contact us directly. We greatly value constructive feedback, and your comments will be carefully considered as we continue enhancing and developing our platform.
Kind regards,
Collegia FreePayroll Team
Free and works well for small payroll…
Free and works well for small payroll need, support is very helpful as well
28 de maio de 2026
Opinião espontânea
Resposta da Collegia FreePayroll
Hi Quentin,
Thank you so much for your kind words! We're glad to hear that our support team was helpful.
Kind regards,
Collegia FreePayroll Team
Resposta da Collegia FreePayroll
Hi Claudia,
Thank you so much for your kind words. We're glad to hear that our support team was helpful.
Kind regards,
Collegia FreePayroll Team
Customer Service were responsive
Customer Service were responsive, patient, friendly, understood my questions and answered appropriately.
19 de maio de 2026
Opinião espontânea
Resposta da Collegia FreePayroll
Hi Ian,
Thank you so much for your kind review. We're glad to hear that our support was helpful.
Kind regards,
Collegia FreePayroll Team
Great feature rich free payroll with…
Great feature rich free payroll with super fast, knowledgeable and helpful customer service representatives.
11 de maio de 2026
Opinião espontânea
Resposta da Collegia FreePayroll
Hi Okechukwu,
Thank you so much for your kind words! We're glad to hear that our customer support was helpful.
Kind regards,
Collegia FreePayroll Team
I am new to collegia and their…
I am new to collegia and their colleague Cristine is very very helpful to my questions, sometimes stupid questions as I am not familiar with HMRC paye terminology. she is kind, patient and helpful. She has helped me on a big issue in payroll submission. Good Services! Thanks,Tim
7 de maio de 2026
Opinião espontânea
Resposta da Collegia FreePayroll
Hello,
Thank you for your kind feedback, Tim! We’re so pleased to hear that Cristine was able to support you and help resolve your payroll submission issue. Our team is always happy to assist, and there’s no such thing as a silly question. We really appreciate your kind words.
Best regards,
Collegia FreePayroll Team
Impressive so far !!
Easy to setup, really intuitive. It took me about 30 mins to set up the company, an employee and send a full payment submission successfully to HMRC.
I had a slight query so I used the online message function. The Support team answered real-time and sorted it. Excellent so far.
5 de maio de 2026
Opinião espontânea
Resposta da Collegia FreePayroll
Hello,
Thank you for your great feedback! We’re delighted to hear that you found the setup process quick and intuitive, and that our support team was able to assist you promptly with your query.
Best regards,
Collegia FreePayroll Team
Cristine was very hrelpful and resolved…
Cristine was very hrelpful and resolved my tax code issues quickly and professionally. She is a credit to FreePayroll!
5 de maio de 2026
Opinião espontânea
Resposta da Collegia FreePayroll
Hi Peter,
Thank you so much for your kind words! We're glad to hear that our support was helpful.
Kind regards,
Collegia FreePayroll Team
Works well
Site is easy to use and the staff are always on hand (via messenger or email) to help with any problems if they arise.
5 de maio de 2026
Opinião espontânea
Resposta da Collegia FreePayroll
Hello,
Thank you so much for your review! It means a lot to us.
Kind regards,
Collegia FreePayroll Team
Easy to use
Easy to use, and the customer service team are friendly and helpful!
1 de maio de 2026
Opinião espontânea
Resposta da Collegia FreePayroll
Hello,
Thank you so much for your review! We're glad to hear that our support was helpful.
Kind regards,
Collegia FreePayroll Team
I just had a help from Cristine and it…
I just had a help from Cristine and it was done within a second and without any delay. she was so spot on and very knowledgeable and lovely to deal with. Thank you Cristine
1 de maio de 2026
Opinião espontânea
Resposta da Collegia FreePayroll
Hello,
Thank you so much for your kind words! We're glad to hear that our support was helpful.
Best regards,
Collegia FreePayroll Team
Outstanding Software and Amazing Staff
This review is written in my husband's name, as he has access to Trustpilot. What a joy and breath of fresh air to discover and use this outstanding Collegia Payroll software. The staff are amazing: friendly, very patient, understanding, kind and extremely helpful, obviously having the ability to wonderfully assist those whose forte is not the use of modern technology! This was obvious, having spoken with Cristine, Eduardo and Lisa. I benefited greatly from their expertise and experience, and appreciated their thoughtfulness and unending patience. The tutorials are clear, precise and very easy to follow. I am very grateful to have found this software, knowing that it will make my work far easier, more efficient, and even enjoyable. Elizabeth
29 de abril de 2026
Opinião espontânea
Resposta da Collegia FreePayroll
Hello Elizabeth,
Thank you for your wonderful feedback! We’re delighted to hear that you’ve had such a positive experience with Collegia FreePayroll. Our team will be very pleased to know their support was appreciated. We’re also glad you found the tutorials clear and easy to follow.
Thank you again for your kind words!
Kind regards,
Collegia FreePayroll Team
Collegia Free payroll…
I have just switched company payroll to Collegia this month and they were very helpful in helping me navigate the program. Queries were answered very quickly and comprehensively. Thanks. I am going to wish I had moved to collegia earlier,
30 de abril de 2026
Opinião espontânea
Resposta da Collegia FreePayroll
Hi Carole,
Thank you for your wonderful feedback! We’re delighted to hear that your transition to Collegia FreePayroll has gone smoothly and that our team was able to support you throughout the process.
We truly appreciate your kind words and are very happy to have you with us!
Kind regards,
Collegia FreePayroll Team
Troubleshooting via Chat
I'm not keen on troubleshooting via Chat but it has worked extremely well on Payrol this afternoon when I was having some issues. I was attended to immediately and Cristine was very helpful. Thoroughly recommend!
30 de abril de 2026
Opinião espontânea
Resposta da Collegia FreePayroll
Hi Julie,
Thank you for your lovely feedback! We’re so pleased to hear that your issue was resolved quickly and that Cristine was able to assist you effectively. We really appreciate your recommendation and are always here if you need any further support.
Best regards,
Collegia FreePayroll Team
Excellent experience today with…
Had an excellent experience today with support from Collegia FreePayroll customer service. They answered my query very promptly and clearly, and took the time to explain what I needed to do. My overall experience of using Collegia FreePayroll has been excellent. I find it very easy to use.
29 de abril de 2026
Opinião espontânea
Resposta da Collegia FreePayroll
Hi Liz,
Thank you for your kind review! It's great to hear that you found the software user-friendly and that our support team was able to assist you.
Best regards,
Collegia FreePayroll Team
Fantastic support.
It is fantastic software. The online support is second to none. And it's free! Thank you.
28 de abril de 2026
Opinião espontânea
Resposta da Collegia FreePayroll
Hi Ken,
Thank you for your review! It’s great to hear that our support team could assist you.
Best regards,
Collegia FreePayroll Team
Great Customer Service & User Friendly
Very easy to use their Payroll software and Customer Service is amazing. Shout out to Cristine who was swift in resolving the issue calmly and swiftly.
27 de abril de 2026
Opinião espontânea
Resposta da Collegia FreePayroll
Hello,
We’re pleased to hear that you found the software user-friendly and that our support team was able to assist you.
Best regards,
Collegia FreePayroll Team
I have had an incredible experience…
I have had an incredible experience working with Collegia FreePayroll. The software is easy to navigate and understand, and the support team is exceptional. They are always available to clarify any doubts, which is extremely helpful.
25 de abril de 2026
Opinião espontânea
Resposta da Collegia FreePayroll
Hi Jeena,
Thank you so much for your kind words. We're glad to hear that you found the software easy to use and that the support team was able to help you.
Best regards,
Collegia FreePayroll Team
Very helpful in dealing with a problem
Very helpful in dealing with a problem
16 de abril de 2026
Opinião espontânea
Resposta da Collegia FreePayroll
Hi Peter,
Thank you so much for your review! It means a lot to us.
Kind regards,
Collegia FreePayroll Team
Massive help from Eduardo and Cristine
Massive help from Eduardo and Cristine, thank you. Highly recommended.
22 de abril de 2026
Opinião espontânea
Resposta da Collegia FreePayroll
Hi Christopher,
Thank you so much for your kind review. We appreciate the recommendation!
Kind regards,
Collegia FreePayroll Team
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