The software is easy to set up and use with automatic filings for HMRC and pensions enrolment. Freepayroll makes it as easy as possible for small businesses to meet their employer obligations. I appre... Ver mais
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Elis was a great help today. Ive always found all the advisors very prompt in answering, succinct in their reponses and never cut you off if youre delayed because of the phone ringing or other distr... Ver mais
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Really great payroll system coupled with a great workplace pension scheme. Good AI support via chat with even better, and very swift, human support if you have any problems (kudos Cristine!) Fanta... Ver mais
A empresa respondeu
I’ve been using Collegia FreePayroll for my small business, and the experience has been outstanding. Whenever I ran into issues (e.g. during the December‑January payroll cycle), the support team res... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Collegia FreePayroll: a free, cloud-based payroll software that is easy to use and leverages ChatGPT to support customers in over 100 languages. Effortlessly handle payroll, pensions Auto Enrolment, HMRC tax reporting, and more. Run Payroll, submit FPS and EPS, close periods, and track all Auto Enrolment tasks with our feature-rich platform. Simplify your payroll process with FreePayroll today - FOR FREE regardless of the number of payslips. The digital and free HMRC-recognised payroll software of the UK!
Informações de contacto
Buxton Court, 3 West Way, OX2 0JB, Oxford, Reino Unido
- hello@freepayroll.uk
- www.freepayroll.uk
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Good service and decent price, Great CS!
Good service and decent price. Customer support is excellent.

Resposta da Collegia FreePayroll
The online help / support is great!

Resposta da Collegia FreePayroll
Had a recent issue with the pension
Had a recent issue with the pension. Contacted chat and within minutes my problem was solved. Overall very easy system to work with. Recommend it for any company running payroll.

Resposta da Collegia FreePayroll
Response - Help
I’ve been using Collegia FreePayroll for my small business, and the experience has been outstanding. Whenever I ran into issues (e.g. during the December‑January payroll cycle), the support team responded extremely quickly (<1 min). Their replies were clear and easy to follow, providing step‑by‑step instructions that helped me resolve each problem without any hassle.
Highly recommended choice for any micro‑company looking for hassle‑free payroll processing!

Resposta da Collegia FreePayroll
Pleased with the service
Pleased with the service, software is easy to use. Payroll and Pension, great. Live chat support - Amazing, Ric has been really helpful

Resposta da Collegia FreePayroll
Prompt and professional answer from…
Prompt and professional answer from Customer Service... Thank you Cri for finding the source of problem so fast.

Resposta da Collegia FreePayroll
I’ve been using this payroll software…
I’ve been using this payroll software for a while now, and it has genuinely made managing payroll so much easier. The system is straightforward, reliable, and packed with features that save me time every month. Even when I’m unsure about something or get stuck, the support team is always there to help.
What really stands out is the staff. Every time I’ve needed assistance, they’ve guided me step by step with patience and clarity. They never make me feel rushed or confused — just supported. It’s rare to find a team that’s this dedicated to making sure you understand what you’re doing and feel confident using the software.
Cri helped me today with pension and staff not working for a week.
Overall, the combination of a great product and exceptional customer service makes this payroll software a pleasure to use. I highly recommend it to anyone looking for a smooth, stress‑free payroll experience.

Resposta da Collegia FreePayroll
Brilliant customer service
Brilliant customer service - patient , well informed staff . Highly recommend . Shout out to Cri for helping resolve ,my issue

Resposta da Collegia FreePayroll
Great service and for free
Great service and for free. Always there customer support to through chatbox.

Resposta da Collegia FreePayroll
Really intuitive site & great help desk…
Really intuitive site & great help desk which are always active & happy to help with any query.

Resposta da Collegia FreePayroll

Resposta da Collegia FreePayroll
I was impressed with the Collegia…
I was impressed with the Collegia Payroll from the start as it made things simple for a novice like me. The biggest thing for anyone with no knowledge of payroll software is if you make a mistake where do you find help, well there team was magnificent and had so much patience with their support, I cant recommend them enough.

Resposta da Collegia FreePayroll
I am really new to all of this and Cri…
I am really new to all of this and Cri was very helpful in talking me through the steps and all my many questions i had regarding payroll and the contributions etc. Helped me clear up my queries. Thank you great service!

Resposta da Collegia FreePayroll

Resposta da Collegia FreePayroll
Excellent
Always quick replies on customer support,
easy to use system.

Resposta da Collegia FreePayroll
I’ve had an exceptional experience with…
I’ve had an exceptional experience with Collegia, thanks to the incredible support from Lisa, Eduardo, and Cri. Each of them went above and beyond to make the entire process smooth, clear, and genuinely enjoyable.
Lisa was wonderfully attentive and consistently proactive, making sure every detail was addressed with care. Eduardo provided insightful guidance and showed a level of professionalism that made me feel fully supported at every step. Cri was patient, friendly, and incredibly effective in resolving questions quickly and thoroughly.
Their combined effort made all the difference. It’s rare to encounter a team so dedicated, responsive, and genuinely committed to helping others succeed. I’m truly grateful for their support and highly recommend Collegia—especially this outstanding trio!

Resposta da Collegia FreePayroll
Easy to use & great support
Easy to use product and great, responsive customer support

Resposta da Collegia FreePayroll
Very simple system
Very simple system to use and there always someone there to help with questions

Resposta da Collegia FreePayroll
Easy onboarding process
Easy onboarding process, helpful live chat if you're new to payroll, and a great interface. Looking forward to using this software each week.

Resposta da Collegia FreePayroll
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