Frozen Reptile Opiniões 

367
•
TrustScore: 2.5 em 5

2,4

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Classificada 1 em 5 estrelas

Ordered livefood from them 8 days ago. Food did not arrive. No communication from them. Phone continually has message "you cannot be connected". I emailed them and still no response. Luckily I paid th... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Ordered last week, nothing sent out, emailed no answer. Website has been shut down for days telephone number disconnected, connected PayPal and opened a dispute. Disgraceful

A empresa respondeu

Classificada 3 em 5 estrelas

Very very slow delivery for £9 postage fee. Ordered Saturday morning received Friday afternoon. Quality of the frozen food is the same as anywhere else so not worth the £9 which actually made i... Ver mais

A empresa respondeu

Classificada 3 em 5 estrelas

Products arrived, and mice seem fine. On delivery however, picked website for the fast next day delivery advertised. However although I received confirmation email stamped at 16.30 on Thursday, I... Ver mais

Informações sobre a empresa

  1. Loja de animais de estimação

Informação fornecida por diversas fontes externas

Frozenreptile.co.uk is now owned by Livefoods By Post Ltd and reviews from 15/10/18 will be reflective of our service. *** - The original company ceased trading on the 15/10/18 and The domains have been sold - ***


Informações de contacto

2,4

Mau

TrustScore: 2.5 em 5

367 opiniões

5 estrelas
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1 estrela

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Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

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2,4

Todas as opiniões

(367)

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Classificada 5 em 5 estrelas

one stop shop

Unbelievable as Victor Meldrew would say, but for all the right reasons. Cheap, professional, gonzalis fast delivery, just after so many disaster with fining food my my snakes I cant believe this company (in the best possible way) i bought medium mice pinkies and fuzzies for my snakes, they arrived, perfectly frozen and looked fresh and healthy, well in as much as a bunch of frozen mice can lol. Really happy with this company, they cater for pretty much all my reptiles, my only complaint is that they dont do dog food too xx

29 de novembro de 2013
Opinião espontânea
Classificada 3 em 5 estrelas

Disappointed on delivery.

Products arrived, and mice seem fine. On delivery however, picked website for the fast next day delivery advertised. However although I received confirmation email stamped at 16.30 on Thursday, I was told I missed the cut off time by 1 minute and I ended up not receiving the good until the following Tuesday.

Raised issue with merchant. Simple gesture of partial refund on my delivery would have been nice?

Probably won't use again based on first experience.

21 de novembro de 2013
Opinião espontânea
Classificada 1 em 5 estrelas

Honestly

I can't believe the ordasity for requesting my review, almost a week late and told, when asked 3 times where my order was I simply received, it's processed

21 de novembro de 2013
Opinião espontânea
Classificada 5 em 5 estrelas

MY NEW PLACE TO BUY FROZEN REPTILE FOOD

I ordered from frozen reptile, The food was here the next day they had everything I ordered, I had a text telling an hour slot that the delivery would be here, it was so well packed everything was just as the website said, I have saved money buying from frozen reptile, and it saves me time all I need do is place the order and wait. great will use them from now on.

19 de novembro de 2013
Opinião espontânea
Classificada 5 em 5 estrelas

Looked so good I could almost eat them myself!!

I ordered a lot of rats and mice for my collection and they were delivered as promised, the next day, on time and frozen:-)
The rats looked like they were just asleep and so good I almost ate them myself lol!!
Buy from Frozen Reptile, you won't be disappointed

19 de novembro de 2013
Opinião espontânea
Classificada 5 em 5 estrelas

Run Rabbit run run run OOP'S did'nt run fast enough !!!

Bought some wiener rabbits from Frozen reptile and my corn snakes just went mad for them, I also gave one to my boa who is over 7ft long and it was gone in less than 5 seconds, seems that he wants a bigger one. MY NEXT ORDER WILL SOON BE PLACED. The prices are good BUT like anything else nowadays the Postage KILLS IT. Nothing can be done about that, but delivery is good with a van driver that does his job with a smile.

16 de novembro de 2013
Opinião espontânea
Classificada 5 em 5 estrelas

Will definitely buy from again.

It was the first time I'd tried buying frozen snake food and I was a little worried it would all turn up defrosted and smelling, but that wasn't the case.
It turned up at the exact time slot that I was informed of by SMS earlier in the day, it was double packed in cardboard and polystyrene, kept chilled using dry ice and all food packaged separately in smaller bags of 25 each.
The food was rock solid when it arrived and there was no smell at all.
The sizes of most of it were also quite generous compared to what I've bought from a number of different pet stores and the quality excellent.
Will definitely be buying from Frozen Reptile again.

14 de novembro de 2013
Opinião espontânea
Classificada 5 em 5 estrelas

Deliciously fluffy

Well I am guessing they were scummy as they went down fast. Very clean and healthly looking mice.

11 de novembro de 2013
Opinião espontânea

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