Had a few issues with my order which was totally my fault, but the lovely Greeshma at Fushi sorted it for me no problem! This is why I shop with Fushi, as all their products are outstanding & their cu... Ver mais
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Leia as opiniões dos outros
I'm 66yrs old and received a joba joba oil as a sample after purchasing the melon oil which made a huge difference in skin on legs. I used the joba joba oil on dry skin on face and found it helped and... Ver mais
I have made an order of number of products (which I am only about to use) ,however, a post office who was delivering my package claimed to deliver it, and it was not, I contacted a company after two w... Ver mais
The representative Greeshma was so very helpful with my myriad of issues when conducting my latest order, and as a small growing business they gave me such good, real human service and consideration... Ver mais
Informações sobre a empresa
Escrito pela empresa
We create award-winning Ayurveda inspired health and beauty products in our London workshop, combining hand-blended, fresh & cold-pressed organic oils and herbs, ethically sourced from this season’s harvest to optimise your wellbeing.
Informações de contacto
Fushi Wellbeing Ltd, Unit 9, Roslin Square, Roslin Road, W3 8DH, London, Reino Unido
- https://fushiwellbeing.com/pages/contact-us
- www.fushi.co.uk
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 62% das suas opiniões negativas
Geralmente leva mais de um mês para responder
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Customer experience team very helpful
Great experience from fushi. Greeshma from the customer experience was very helpful and solved my issue quickly.
Quality products
Quality products. Excellent customer service. Greeshma was so helpful and kind. Thank you!!!
Fushi olis are amazing
Fushi olis are amazing! I received 3 bottles, jojoba, rosehip and castor oil. I've used them all on my face and they've helped the dryness of post menopausal dry skin. They hydrate without causing too much oily skin. They feel like luxury on my face. I especially love the castor oil which has a small roller attached which I use under my eyes, It feels like it reduces eye fatigue. I must also mention how nicely the bottles were packaged, very tastefully wrapped in recyclable materials. I will definitely be purchasing again
Fantastic quality of products
Fantastic quality of products and amazing customer service. Been shopping with Fushi for years now, wouldnt trust any other for my oils and certain herbs (their agnus cactus really works).
Excellent customer service.
Excellent customer service.
Excellent quality of products.
Recommend. 👍🏾
Supporting small company
Fushi have wonderful products, ethics and philosophy. Its lovely to support this small independent company
Fushi products are elite
Fushi products are elite. The packaging is beautiful, the service is warm and personal. I use the eye cream, face wash, face cream and the herb shampoo and conditioner. Having tried endless alternatives, I don't think I would ever switch now. My skin has glowed and my thin hair genuinely looks so much better since switching a year ago to this brand. Cannot recommend highly enough.
!!! ZERO STARS !!!
!!! ZERO STARS !!!
!!! ALWAYS VERY VERY VERY SLOW TO SEND ORDERS !!!
!!! BAD ALUMINIUM LIDS THAT PUT ALUMINIUM INTO THE PRODUCTS !!!
- ALUMINIUM IS A CAUSE OF ALZHEIMER’S DISEASE !!!
- USE PURE PLASTIC LIDS, NOT RECYCLED PLASTIC !!!
!!! OVER PRICED PRODUCTS !!!
Always great products and great…
Always great products and great service. I company you can truly trust.
I've been taking Shatavari on and off…
I've been taking Shatavari on and off and realise that the off times are when I don't feel my best as a woman. Customer service is spot on for a family run business.
Absolutely wonderful customer service
Absolutely wonderful customer service! Communication was excellent — quick, clear and very helpful throughout the process. The team is incredibly supportive and professional, and the products are consistently high-quality and beautifully made. I am truly impressed with the care and attention they put into every detail.
Highly recommended! Gabriella
Excellent customer service from Fushi
Excellent customer service from Fushi. They speeded up delivery & to a different address for me after I messed up the order for a birthday gift. The products are tip top too, I’ve purchased several times & will again. Super quality.
Five Star Fushi!
Fushi as a company, & a team are excellent! I can’t praise them enough. They really go above and beyond with their customer service. I’ve been a loyal customer for over 15 years, & long may it continue. The products speak for themselves; Pure, Fresh, Organic, containing no synthetic or superfluous ingredients. Everything is dated from harvesting, to packaging, to use by. I admire their transparency, & ethics. The team are genuinely interested, helpful, knowledgeable and friendly. It all adds to the pleasure of buying and using Fushi products.
How long does an order take???
I ordered on December 29th, I have not received my order any updates on my order. Does it normally take this long? #UPDATE their customer response is very swift, they explained its a Christmas backlog and hopefully my order will arrive soon.
Lovely helpful company
Lovely helpful company! Would highly recommend.
Very quick response when I had an issue…
Very quick response when I had an issue and it was resolved immediately without question. Very impressed
First Time Buyer
I have just placed my first order and am happy to read others' mainly good reviews.
I made a small error on my order, not expecting a reply till after the Christmas season, but received a friendly and efficient resolution. Well done and Happy New Year Fushi! Looking forward to my delivery.
Great products at great prices
Great products at great prices, fast efficient service.
Excellent customer service
I placed an order with Fushi a few days ago. I then received an email explaining that my order would be filled after the Xmas period. Unfortunately I am not based in the UK and will be flying abroad before my order would be delivered. I contacted Fushi and they swiftly agreed to cancel my order due and to refund my money. Great service. I will be sure to make my order well before Xmas next year as their oils are exceptional quality and they are the only brand I will use.
Positive and efficient
Positive, efficient customer service from Greeshna when I had a slight issue. Resolved and a kind, positive experience, thank you. Returning customer and will continue to buy from this brand, the service matches the quality of the product which is great.
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