Futons 247 Opiniões 

382
•
TrustScore: 5 em 5

4,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

2nd purchase of a double monk roll futon. Both purchases have been wonderful from start to finish. Peter is communicative through any issues, delivery is fast for a handmade item, and the quality is u... Ver mais

Classificada 5 em 5 estrelas

I bought the Japan bed by Karup and a mattress to replace the low futon bed I had previously. I love the design of the bed, it's efficiently designed from beautifully grained wood. The mattress is ver... Ver mais

Classificada 5 em 5 estrelas

Hands down easily the best customer service I've ever experienced from Peter. Comunication, help and advice has been excellent all the way through. Brilliant company and gorgeous Grab! I first contact... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Our new futon is amazing - we have it on tatami mats and have added a woollen topper for supreme comfort - and we are sleeping so well. It is rolled up at weekends so we can enjoy the spacious feel... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de móveis
  2. também em
  3. Loja de camas
  4. Loja de Futon
  5. Loja de sofás
  6. Oficina de móveis em pinho

Sobre Futons 247

Escrito pela empresa



About Futons 247

Futons 247 is the internet trading site of The Futon Shop Limited. We are a family company, based in Plymouth, Devon, and have been working with futons and sofa-beds since 1994.

We offer a large range of futons and futon mattresses plus tatami mats and sofa-beds from Danish brands Innovation Living and Karup Design. We can deliver our products throughout the UK and back it up with a commitment to customer service.

Our Mission

Our company has 3 main aims: quality products, amazing service and great value for money! Our aim is to focus on the traditional aspects of futons and we work hard to ensure that all of our products are a high standard. We want our customers to get many good years out of their purchase and to tell all their friends too!

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Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

382 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 66% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(382)

46 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Happy shopping experience

Peter was very helpful and gave us the confidence to purchase online despite not having seen the item. Communication was great throughout the waiting period and delivery was within our expected time. The item itself is great quality and perfect for the intended use, and we are very pleased with it. Would definitely shop here again.

20 de outubro de 2023
logótipo da Futons 247

Resposta da Futons 247

Hi Mellissa,

Thank you for your kind words regarding our team - i'll be sure to pass them on to Peter. We also appreciate you taking the time to leave a review.

All the best,

Ellie

Classificada 5 em 5 estrelas

Nice people

Nice people. Actual humans. Good product prompt delivery

20 de outubro de 2023
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Resposta da Futons 247

'actual humans' - my favourite comment in a review! That's us, we do try to have a human touch to our small business, thanks for your review.

Classificada 5 em 5 estrelas

Really impressed with the quality of…

Really impressed with the quality of the futon we ordered and the customer service we received.
Great communication and delivery.
Would definitely recommend.

20 de outubro de 2023
logótipo da Futons 247

Resposta da Futons 247

Thanks for your kind words, really pleased to hear that all went well with your purchase, thanks for shopping with us.
Peter

Classificada 5 em 5 estrelas

Really like this chair / bed

Really like this chair / bed, very comfortable and easy to assemble. Enjoy dealing with this company.

10 de outubro de 2023
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Resposta da Futons 247

Thanks for your review and for choosing the Futon Shop
Peter

Classificada 5 em 5 estrelas

Top Quality Product and Service

Wonderful help and support in choosing what turned out to be a top quality product. Thank you Peter! Highly recommend and would not hesitate to buy from this company again. All in all a great experience.

19 de setembro de 2023
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Resposta da Futons 247

No problem Jess, you are welcome, I hope your new futon is proving comfy.
Peter

Classificada 5 em 5 estrelas

Very happy customer.

They delivered the sofa bed we bought on time and went the extra mile and put it together for us too. Quality product. Friendly and personable service. Honest and competitive with their prices too. If I was in the market to purchase another sofa bed I would highly recommend. 5stars

19 de setembro de 2023
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Resposta da Futons 247

Thanks Michael, your kind words are appreciated, the sofa bed looked great in its new home, thanks for choosing the Futon Shop for your purchase.
Peter

Classificada 5 em 5 estrelas

i accidentally lost my order…

i accidentally lost my order information on my laptop, i waited the length of time i thought it had said, then decided to phone the futon shop 247.

i spoke to Peter Farrow, who confirmed all the information i needed, he also emailed the information too. Within two days i received my order ,which i am thoroughly pleased with, the work and service i would definitely recommend.

11 de setembro de 2023
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Resposta da Futons 247

Hi Catherine thanks for your review, happy to help you out and pleased to hear your new futon cover arrived safe and sound.
Peter

Classificada 5 em 5 estrelas

Very please with my purchase

Very please with my purchase. Superbly comfy to sleep. Folds nicely in the room ( can even fold into a sofa). Great customer service. Will be back if I need more or will defo recommend if any of my friends are looking for sleeping solution.

19 de setembro de 2023
logótipo da Futons 247

Resposta da Futons 247

Thanks Julija, really happy to hear your futon has found its new home and is nice and comfy too!
Peter @ The Futon Shop

Classificada 5 em 5 estrelas

Superb futon and customer service

Outstanding customer service - rang Peter to ask about delivery times and he was able to schedule it to suit me. The futon itself is of superb quality, and I’m sleeping very well as a result.

21 de agosto de 2023
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Resposta da Futons 247

Thanks for your super kind words, all appreciated here, we'll always do our best to make sure delivery works for our customers. Pleased you love your new futon too.
Peter @ The Futon Shop

Classificada 5 em 5 estrelas

Osaka bed

Always the best service, quick delivery. Good quality for a fair price. The bed was easy to assemble even alone. Just a strong wood smell but it's not bothering me.

21 de agosto de 2023
logótipo da Futons 247

Resposta da Futons 247

Thanks for your review, good to hear all went well with the purchase of your new Osaka bed. As an untreated bed frame they can smell a bit 'woody' at first but, as I'm sure you have now discovered, that passes after a week or so.
Thanks for shopping with us here at The Futon Shop. Peter

Classificada 5 em 5 estrelas

Really great product

Really great product, delivered fast and excellent communication with the company.

21 de agosto de 2023
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Resposta da Futons 247

Hi Renata - thank you for writing us such a lovely review! We're thrilled you love the product.

Classificada 5 em 5 estrelas

Peter was fantastic

Peter was fantastic - always helpful and very kind. He responded quickly to all queries. The delivery was good too, though the product took a little longer to arrive than anticipated. That was out of the vendor's control.

12 de agosto de 2023
logótipo da Futons 247

Resposta da Futons 247

Hi Isabella,

Wow - What lovely words! I will be sure to pass this nice review onto Peter and we really appreciate your understanding regarding the longer delivery window.

Enjoy your product,

Ellie x

Classificada 5 em 5 estrelas

Monk’s Bed Roll

Excellent Monk’s Bed Roll in Stone Cover, Beautifully made giving wonderful support.
Good service with fast delivery.

21 de agosto de 2023
logótipo da Futons 247

Resposta da Futons 247

Hi Malcolm,

Thank you for leaving a review - we're thrilled you're loving your Monk Futon!

All the best,

Ellie

Classificada 5 em 5 estrelas

Absolutely great experience

Absolutely great experience, very friendly customer service, amazing quality, delivered on time as agreed.

21 de agosto de 2023
logótipo da Futons 247

Resposta da Futons 247

Hi Sergey - thank you for leaving us such a lovely review!

Classificada 5 em 5 estrelas

Osaka Futon Bed

After a year I bought a futon with Futons247, I finally bought a bed. I found this one with the good measurement and at a reasonable price. As always the service is perfect and quick. The bed is solid and pretty easy to assemble, even alone. I was just surprised the bed has absolutely no paint on it so it has a pretty strong wood smell, but it does not bothers me. I finally have a flat and firm support for my futon and have less back ache when I wake up. So, once again, I recommend.

22 de julho de 2023
Opinião espontânea
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Resposta da Futons 247

Hi Tryuj Tyu,

We appreciate you taking the time to leave such a detailed review and we're over the moon that you chose to shop with us again.

Thank you for the recommendation and hope the back ache stay away!

All the best,

Ellie

Classificada 5 em 5 estrelas

value for money

very helpful arranging delivery navy colour was no where near what i would call navy
very pleased with quality of the futon mattress
excellent value for the money

21 de julho de 2023
logótipo da Futons 247

Resposta da Futons 247

Hi Mr Mcintosh,

We're sorry the colour didn't meet your expectation and we very much appreciate you still choosing to leave a 5 star review. If you ever want to sample a fabric beforehand, please let us know and we'd be happy to accommodate.

Thank you for your kind words regarding the quality.

All the best,

Ellie



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