Galactic Fireworks Opiniões 

Resposta da Galactic Fireworks

6/11/2025

Hi William,

Thanks for your great review! Really pleased you were happy with the products, prices, and delivery service. Hope your fireworks put on a brilliant show! 👍

All the very best,
James

Resposta da Galactic Fireworks

6/11/2025

Hi Curtis,

Thanks for your fantastic feedback! Delighted you loved the fireworks and plan to go even bigger next year—that’s what we like to hear!💥

All the very best,
James

Resposta da Galactic Fireworks

6/11/2025

Hi Aarati,

What a wonderful review—thank you! I’m thrilled you were happy with the fireworks and found the videos helpful when choosing. Sounds like your display went down perfectly—hope next year’s is even better!

All the very best,
James

Resposta da Galactic Fireworks

6/11/2025

Hi Ron,

Cheers for the review! Really glad you were happy with the quality and price. Hope the display went brilliantly!

All the very best,
James

Resposta da Galactic Fireworks

6/11/2025

Hi Joan,

Thanks for your message! No problem at all—I’m glad everything arrived safely in the end. Hope you have a great display when you set them off!

All the very best,
James

Resposta da Galactic Fireworks

5/11/2025

Hi Kyle,

Thanks for your brilliant review! So pleased you loved the Big Top pack—it’s a proper crowd-pleaser. Great to hear you’ll be back for more next year :)

All the very best,
James

Resposta da Galactic Fireworks

5/11/2025

Hi Greg,

Thanks for the fantastic feedback! Really pleased the Las Vegas box hit the mark and that delivery and communication went smoothly. Hope you have a showstopping display!

All the very best,
James

Resposta da Galactic Fireworks

5/11/2025

Hi Br,

I’ve watched the CCTV footage from that evening in full, as I was genuinely surprised by your review — we take customer service extremely seriously, and as you’ll see from our other feedback, it’s something we’re well known for.

It was a very busy evening in the shop (the 4th of November, so our second busiest of the year), and from the footage, I can see you and your family browsing for quite a while. Staff passed by several times, but you didn’t appear to ask for help, so they understandably assumed you were still looking and served customers who were asking to be served. Just before you left, one of our team members actually asked your partner directly if you were being served — she replied “I’m with him,” pointing to you — at which point the staff member was ready to help, but you didn’t respond or engage, and the team then served the next customer who approached them.

I completely appreciate that from your point of view it may have felt like you were being ignored, but it genuinely wasn’t the case. Daniel (the tall gentleman you mentioned) has been with us for almost 20 years and takes real pride in helping customers, and the lady on the till is my mum — we’re a family business, and I’ll always defend our team when I know they’ve done their best.

I’m sorry the experience left you frustrated, but after reviewing everything carefully, I don’t think it’s fair to suggest you were deliberately ignored. A little more engagement from your side — especially on such a busy evening — would have seen you served straight away.

All the very best,
James

Resposta da Galactic Fireworks

5/11/2025

Hi Todd,

Love this—thank you! Aaron will be chuffed to bits reading that. Glad everything arrived right on time and that the fireworks look spot on. Have an amazing display!

All the very best,
James

Resposta da Galactic Fireworks

5/11/2025

Hi Mark,

Thanks for your review! Delighted your order reached you so quickly. Hope your fireworks light up the sky!

All the very best,
James

Resposta da Galactic Fireworks

4/11/2025

Hi Jeanette,

Thanks for your lovely review! Always a pleasure dealing with you, and I’m glad everything was handled promptly.

All the very best,
James

Resposta da Galactic Fireworks

4/11/2025

Hi Tracy,

Thanks for your review! Really pleased ordering was easy and that delivery arrived right on time. Hope your fireworks light up the night beautifully.

All the very best,
James

Resposta da Galactic Fireworks

4/11/2025

Hi Brion,

What a review—thank you! I’m delighted you rate both the products and our team so highly. Hope you have an amazing display!

All the very best,
James

Resposta da Galactic Fireworks

4/11/2025

Hi Emma,

That’s such a wonderful review—thank you! I’m thrilled you enjoyed the website, the demos, and Aaron’s friendly service. Hope your fireworks make for an incredible night!

All the very best,
James

Resposta da Galactic Fireworks

4/11/2025

Hi Luke,

Thanks for your kind words and continued support! Hope you have a spectacular display this year.

All the very best,
James

Resposta da Galactic Fireworks

4/11/2025

Hi Paul,

Thanks for your feedback! Really pleased you were happy with both the speed and friendliness of the service. Hope you have a brilliant display!

All the very best,
James

Resposta da Galactic Fireworks

4/11/2025

Hi Kelly,

Thanks for your lovely review! Great to hear the low-noise fireworks were a hit!

All the very best,
James

Resposta da Galactic Fireworks

4/11/2025

Hi Robert,

Thanks for your kind words! Really pleased everything was straightforward and that the team made things easy for you. Hope you have a brilliant display!

All the very best,
James

Resposta da Galactic Fireworks

4/11/2025

Hi Mike,

Thanks for your review! Great to hear the updates and delivery timing all went to plan. Hope your fireworks put on a great show!

All the very best,
James

Resposta da Galactic Fireworks

3/11/2025

Hi Adam,

Brilliant review—thank you! Really appreciate the loyalty and kind words, and I’ll make sure Aaron sees the shout-out. Hope your fireworks this year are every bit as epic as you described. See you at New Year’s!

All the very best,
James