Gasco Opiniões 

149
TrustScore: 5 em 5

4,9

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

John Thompson came out to investigate a persistent water ingress problem I had since my stove was fitted Upon inspection John discovered the problem, the wrong and badly fitted flue. The stove gad b... Ver mais

Classificada 5 em 5 estrelas

Excellent GasCo Scott Ewen, and his boss Jamie, are to be highly praised for their very professional and kind approach. As elderly customers we needed guidance about resolving our lack of hot water... Ver mais

Classificada 5 em 5 estrelas

We've had our boiler serviced for several years by Gasco and were the original installers of our boiler. Elaine and admin team are super and have always been helpful and efficient. The engineers are p... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Friendly, reliant and efficient service from general enquiries to sales, service and fitting. Nothing too much trouble, always happy to help and accommodate you the best way possible. We would define... Ver mais

Informações sobre a empresa

  1. Serviços de aquecimento
  2. Empresa de aquecedores
  3. Assistência médica ao domicílio

Escrito pela empresa

We provide cost effective boiler and central heating care plans. Our members no longer worry about unexpected repair bills. Everything is taken care of in fixed, affordable monthly payments - starting from £14.80 (parts & labour included). We'll also guarantee NO PRICE HIKES when you renew, even if you've claimed on your cover.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

149 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(149)

9 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Incorrect flue and badly installed stove

John Thompson came out to investigate a persistent water ingress problem I had since my stove was fitted Upon inspection John discovered the problem, the wrong and badly fitted flue. The stove gad been assembled incorrectly and therefore it was not possible to access the stove. His report has now been passed forwarded to his company and the supplier who fitted it.
After months of frustration I am now feeling confident that our problem will be resolved thanks to John. I will be requesting his assistance for any further issues we have
Phil Taylor

13 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent service

Excellent service - arrived on time, explained the boiler issue and what the options were for fixing, carried out the service and tidied up after. Very helpful and knew the product.

1 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

John Thompson came for a non ignition…

John Thompson came for a non ignition fault he diagnosed the problem and fixed it in good time he kept me informed of what the issue was all the time.
This is the second time John has been to my fire and he does a very good job with a real friendly attitude hope I get him the next time I need something done.

23 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Gasco are a very reliable company.

Gasco are a very reliable company.. they have gone above and beyond to repair our boiler…in a timely manner.. courteous staff and always willing to help from the office staff to the engineers.
Has been a real pleasure.

22 de outubro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Fast Response and Very Helpful!

I have had a cover plan for 15 years with GASCO; I called them yesterday over a problem that I was having with my boiler, which may have been my fault with trying to sort out the pressure. I called them at 1pm and they arrived by 2pm. It was my fault, they fixed it, gave me instructions to help me and left. Brilliant service and I wasn't made to feel that I was useless! Cant recommend enough :)

24 de outubro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Top company

Gasco’s communication is great. They’re easy to contact and respond straight away.
Staff are very friendly while doing a good job.
I wouldn’t dream of using anyone else

30 de agosto de 2024
Opinião espontânea
logótipo da Gasco

Resposta da Gasco

Thank you, John

Classificada 5 em 5 estrelas

Faultless

I was aware of this company through Which? Trusted Traders and had met the service engineer Mike Bolton previously. He is professional, thorough and explains what he looks for in a boiler service. He also provided useful advice during his visit.

30 de julho de 2024
Opinião espontânea
logótipo da Gasco

Resposta da Gasco

Thank you very much for your review - Elaine

Classificada 5 em 5 estrelas

A local company you can trust

On time, friendly professional service from a local company you can trust. Free gas service came with their service plan which is good value.

10 de maio de 2024
Opinião espontânea
logótipo da Gasco

Resposta da Gasco

Thank you, Mark.

Classificada 5 em 5 estrelas

Gasco have always been reliable for our annual boiler service

We've had our boiler serviced for several years by Gasco and were the original installers of our boiler. Elaine and admin team are super and have always been helpful and efficient. The engineers are punctual friendly, and leave everything tidy. Great company and thanks again for your work each year.

2 de maio de 2024
Opinião espontânea
logótipo da Gasco

Resposta da Gasco

Hi Luka, what a lovely review! Thank you so much.

Classificada 1 em 5 estrelas

Rude, bad service and rip off prices

Very poor communication, staff in the office (Elaine Bennett) stroppy and rude. Came for a repair, which had been discussed and a service. Engineer said he knew nothing about the repair on arrival and suggested the service could be done when he returned for the repair to which I agreed. I then had a bill for £35 because he attended. The quote was also more than double the price I paid a different company. All Elaine Bennett would say, in a very stroppy manner was "I put the information on the work sheet" and "we attended so you have to pay". I have paid but I will never use them again. Bad service and rip off prices.

28 de março de 2024
Opinião espontânea
logótipo da Gasco

Resposta da Gasco

Dear David, I have now spoken with Elaine and Mike (our engineer) and can report the following:
1. You booked us to carry out a service on your boiler & attend to a fault with the hot water.
2. Mike did know about the fault with the hot water as it was detailed in his works order.
3. The £35 was issued, as explained, because the engineer went into the loft to carry his own diagnostic checks on the boiler.
4. As mutally agreed, we would supply a quotation for carrying out the repair and service of the boiler on one visit.
5. We issued a quote 2 days later via email.
6. I was sat opposite Elaine during the two phone calls and at no point did i consider that she conducted herself in a "stroppy and rude" manner. She is an exemplary member of the team.
7. Quotes will vary from company to company as there are many variables when it comes to costing repair works, such as supplier terms, engineer's estimate on labour required to carry out the work and companies having varied overheads to cover (which will all have a bearing on the final price).
Thanks again for bringing this to my attention. Kind regards, Steve.

Classificada 5 em 5 estrelas

I can’t recommend Gasco highly enough.

I can’t recommend Gasco highly enough.
In this world of automated services it’s refreshing to have a personal service.
The service we receive is reliable and engineers are always professional and personable.

15 de março de 2024
Opinião espontânea
logótipo da Gasco

Resposta da Gasco

Thank you so much, Jaki :)

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