Gasco Opiniões 

149
TrustScore: 5 em 5

4,9

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

John Thompson came out to investigate a persistent water ingress problem I had since my stove was fitted Upon inspection John discovered the problem, the wrong and badly fitted flue. The stove gad b... Ver mais

Classificada 5 em 5 estrelas

Excellent GasCo Scott Ewen, and his boss Jamie, are to be highly praised for their very professional and kind approach. As elderly customers we needed guidance about resolving our lack of hot water... Ver mais

Classificada 5 em 5 estrelas

We've had our boiler serviced for several years by Gasco and were the original installers of our boiler. Elaine and admin team are super and have always been helpful and efficient. The engineers are p... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Friendly, reliant and efficient service from general enquiries to sales, service and fitting. Nothing too much trouble, always happy to help and accommodate you the best way possible. We would define... Ver mais

Informações sobre a empresa

  1. Serviços de aquecimento
  2. Empresa de aquecedores
  3. Assistência médica ao domicílio

Escrito pela empresa

We provide cost effective boiler and central heating care plans. Our members no longer worry about unexpected repair bills. Everything is taken care of in fixed, affordable monthly payments - starting from £14.80 (parts & labour included). We'll also guarantee NO PRICE HIKES when you renew, even if you've claimed on your cover.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

149 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

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4,9

Todas as opiniões

(149)

9 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

A brilliant Local Firm!

I could not disagree with the last review more!! Gasco have been servicing both my boiler and my parents boiler for over 15 years. They have always been very polite and professional. Even though my boiler is pretty ancient, they have always done their best to fix it which they managed to do again last week when it went on the blink! A big thank you to everyone at Gasco!

26 de novembro de 2018
Opinião espontânea
logótipo da Gasco

Resposta da Gasco

Thanks for your kind comments Lucy, much appreciated!

Classificada 1 em 5 estrelas

Incredibly disappointed I have used…

Incredibly disappointed I have used Gasco for the last 4 years and received prompt efficient service for all gas saftey work and minor work...that was up until the summer when I needed a diverter valve replacement which I instructed the engineer who attended.instead of listening to me he flooded my kitchen twice ,left me without hot water ( which I had before he attended ) and didn't have a clue. He returned several times throughout the day but still didn't have a clue and he informed me that my boiler was too old (7years) and his "gaffer advised the company should not work on it as it was old. Which suprised me as they has been servicing it for that last four years without mentioning this . He returned a few days later with a colleague who did know what he was doing and managed to get the water and heating working and told me that guess what? I needed a diverter valve . I was advised not to spend any more money on the boiler as I needed a new one and should I want one they could provide me with a quote. A few weeks later the diverter valve went again I phoned Gasco and was advised that I needed a new boiler and until then they couldn't work on my Combi again but would of course be able to if I had a new one fitted . Not having sufficient funds to have a new boiler I phoned around and got the job done that week from a fantastic engineer who clearly advised that the boiler was fine and easily fixed . I am so disappointed with Gasco not only did they send an engineer who had no clue what he was doing but then gave the impression that my boiler was beyond repairand and refused all furtherwork unless a new one was fitted . Needless to say I will never use or recommend then ever again and question their ethics .

Update

*****
Dear Gasco,the letter you sent me regarding not being able to do any further work on my boiler was early October this year I can of course provide you with a copy which states this ?

With regard to an email to my personal account I have not received anything from yourselves regarding this matter .

Update 3/12/2018
Dear Gasco -thanks for the reply and yes I've checked my spam and junk mail and no email from yourselves . Assume you may not have the right email ? I look forwards to receiving your letter . Best wishes Tilly

23 de novembro de 2018
Opinião espontânea
logótipo da Gasco

Resposta da Gasco

03/12/18 **Update** - Hi Tilly, the email was sent on 27th November at 16:33 - just have a quick check in your spam folder. I will re-send today by post. Best regards.
28/11/18 **Update** - Hi Tilly, this review refers to a job carried out back in August, and an email has now been sent to your personal email address. Best regards.

Hi Tilly, thank you leaving this feedback. I'm sorry that you were let down by us and I'm now looking into the matter and speaking to everyone involved. I will of course be in touch with you shortly.

Classificada 5 em 5 estrelas

Independent and local ....

Our continued experience with Gasco never fails to impress. This local family business provides quality work and pleasant engineers. Well done.

1 de maio de 2018
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent boiler installation

An absolutely first class service from start to finish. Gasco took great care in the preliminary stages to work out where best to put the boiler, the office staff were very courteous and efficient too. The engineers who installed the boiler were very helpful, considerate and tidied up after every day's work with great care. They did a very good job. The installation was followed up by a further review and check up. It is a rare pleasure to find such a high level of service. Truly excellent.

26 de abril de 2018
Opinião espontânea
Classificada 5 em 5 estrelas

Brilliant service

We had an emergency boiler breakdown Gasco's engineer was with us in less that 4 hours. We needed a new part for the boiler this was ordered and the engineer came back to fit it, fitting in to my schedule.
I would highly recommend Gasco

19 de abril de 2018
Opinião espontânea

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