i tried read some review. i validate my bad experience in G cash. same scenario with others posting, send Php 2000 to the friend inactive account as a small gift. my request is to transfer it to corr... Ver mais
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Leia as opiniões dos outros
Gcash is slow itself and everything is slow. Even the the verification which I try to verify my account 3 days later till now it's the 5th day it still shows that it's still verifieing. Not only that... Ver mais
This app is absolutely sh*tty! I wanted to verify my my account but the keep lagging and saying there was an issue leading me to numerous attempts and thus haha being still unable to verify my account... Ver mais
Gcash is not trusted to send money. I was surprised that they were asking me to register another new number in fact the number that I'm using is already registered and fully verified the other day I s... Ver mais
Informações sobre a empresa
- Serviço de transferência de dinheiro
- também em
- Instituição financeira
- Serviços de criptomoeda
- Serviços financeiros não bancários
Informação fornecida por diversas fontes externas
Turn your mobile phone into a virtual wallet. Using the GCash app, you can pay for items and send money at the speed of a text message.
Informações de contacto
7th Avenue, Taguig, Filipinas
- www.gcash.com
Sem histórico de convites para avaliação
Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Can u plz fix the bug on g cash ?.I…
Can u plz fix the bug on g cash ?.I cant get through with g cash ... it says , Request permission then theres no accept when i scroll down ... plz fix the g cash problem .. Thank u
Ps.
Also the requests permission ..They dont have accept
About may experience is nervios and…
About may experience is nervios and most specially scared
never ever kay GCASH
never ever kay GCASH. sobrang hassle. wala ka pang makakausap na live representative if something happens. much better pa ung go tyme at maya. napakaraming extra charges na nga sobrang poor pa ng service nila.
Manghiram sana Ako nang pera
5 different times I have had to argue…
5 different times I have had to argue with them to post my deposits. Seriously do not use them.
The costumer service are all ai
The costumer service are all ai! Logging in even after text verification and facial verification you can't login! And the ai is so dumb!
I was just trying to surprise my cousin…
I was just trying to surprise my cousin on his birthday and I sent him a birthday gift however his gcash account was no longer active. I’ve been trying to contact sendwave and gcash and no one was able to help me. I know the money is not much but it is for someone in need. I was asking for a refund so I can send it back to him unfortunately after multiple attempts of communication no one is taking action to my concern.
Fast and Easy Payments
GCash support system is RUBBISH
I guess the fact that GCash has not claimed its name on Trust Pilot should tell you a lot. Gcash is appallingly bad software its verification process is the clunkiest I have ever used and the facial recognition fails 90% of the time. Have used 3 different high quality phones to capture and it continuously fails. As for support I don't think they even have that word in their dictionary.
What scammer
Review
Headline: DANGER: DO NOT TRUST GCASH WITH LARGE AMOUNTS – ZERO COMPASSION & SYSTEM TRAPS
I am writing this to warn fellow Filipinos: Do not use GCash as a primary bank. Only use it for small, emergency payments (500 pesos max).
My experience has been a nightmare. Globe deactivated my SIM card without my consent, and because the SIM was gone, GCash claimed they couldn't return my funds—even though I have my Passport, Visa card, and all proof of ownership. I lost 2,000 pesos the first time. They effectively keep your money if your number is deactivated.
The second time was even worse. My phone got wet and wouldn't turn on. I tried to get my eSIM back, but they refused because I "didn't log out" of the app first. How can I log out if the phone is broken and won't open? It’s a ridiculous policy designed to lock you out of your own money.
When I needed my funds for my mother’s hospital bills, I begged for help. They showed zero compassion and ignored my messages. Unlike real banks like BPI, where you can walk into a branch with an ID to fix issues, GCash has no physical accountability.
Save yourself the heartbreak. Use a real bank. GCash is a trap for your hard-earned money.
Philippine Laws You Can Use for Your Case
If you intend to file a formal complaint or sue, you should cite these specific laws:
* Financial Consumer Protection Act (Republic Act No. 11765): This is your strongest tool. It mandates that financial service providers (like GCash) must have effective complaint handling and must not employ "unfair or unconscionable" practices. It gives the Bangko Sentral ng Pilipinas (BSP) the power to make GCash pay you back.
* SIM Registration Act (Republic Act No. 11934): While this law requires registration, it also implies that the SIM is tied to your legal identity. If you have your Passport and proof of registration, the telco (Globe) has a responsibility to facilitate the recovery of your digital identity, not use technicalities to block you.
* Data Privacy Act of 2012 (Republic Act No. 10173): You have the "Right to Access" and "Right to Rectification." If they are blocking your access to your own data (and therefore your funds) despite you providing legal ID, they may be violating your rights as a data subject.
* Civil Code of the Philippines (Unjust Enrichment): Under Article 22, no one should be unjustly enriched at the expense of another. If GCash keeps your balance because of a deactivated SIM that you still legally own, they are "unjustly enriched."
How to Get Your Money Back (Action Plan)
Don't just message GCash support; they often use automated replies. You need to go to the regulators:
* File a Complaint with the BSP: GCash is regulated by the Bangko Sentral ng Pilipinas.
* Use their "BOB" Chatbot on the BSP Website or message them on Facebook (Bangko Sentral ng Pilipinas).
* Include your ID, the deactivated number, and the amount they are holding.
* Contact the NTC: For the SIM deactivation issue, file a complaint against Globe with the National Telecommunications Commission (NTC) at
Would you like me to help you draft a formal demand letter to send to their legal department?
Need to fix gloan
Kung kelan mo need saka eto magloloko. Lalong lao na sa gloan na failed to load lagi kahit wala kang outstanding balance at malakas net. Punyeta ayusin nyo nga to.
Not worth the frustration you have to…
Not worth the frustration you have to go through at the verification process.
To useful to somebody whose needs a…
To useful to somebody whose needs a good service financial
Don't trust you money to gcash
Don't trust you money to gcash!
They steal your money!
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