Gearbooker est une superbe plateforme pour louer ou mettre en location du matériel audiovisuel de qualité ! Très intuitive à utiliser, la protection du loueur comme du client est bien pensée :)
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Takes some time and effort to set up an account, but it is required to create a safe and trustworthy platform. Ultimately, very user friendly in its use. Also, communicating via Gearbooker works like... Ver mais
Ich habe mit Gearbooker sehr gute Erfahrungen gemacht. Die Buchung war einfach und übersichtlich, die Kommunikation verlief reibungslos und der gesamte Ablauf hat problemlos funktioniert. Die Plattfor... Ver mais
Very helpful website, also gives insurance which is great. Booking process was smooth, the function to send you an email when you get a message in gearbooker is super helpful as well.
Informações sobre a empresa
- Plataforma de comércio online
- Aluguer de equipamento audiovisual
- Serviço de empresa para empresa
- Loja de fotografia
Escrito pela empresa
Rent your photo, video, film, audio and other equipment from creative people in your neighbourhood. No worries: all items are insured!
Informações de contacto
Marconistraat 16, 3029 AK, Rotterdam, Holanda
- https://helpcenter.gearbooker.com
- www.gearbooker.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 83% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
best app
best app, no need to go away, you can find materials easily
Gearbooker, pratique et sympa !
Gearbooker est une superbe plateforme pour louer ou mettre en location du matériel audiovisuel de qualité ! Très intuitive à utiliser, la protection du loueur comme du client est bien pensée :)
Works well for short term equipment rent
Their refund policy is awful
Their refund policy where you don't actually receive a refund, but instead receive a gearbrooker coupon is horrific
The website is terrible to use on mobile
Nice way to utilize my gear a bit more…
Nice way to utilize my gear a bit more by renting it out.
Very helpful website
Very helpful website, also gives insurance which is great. Booking process was smooth, the function to send you an email when you get a message in gearbooker is super helpful as well.
Great service
Great service! Makes it accessible to rent for a smaller amount.
Ich habe mit Gearbooker sehr gute…
Ich habe mit Gearbooker sehr gute Erfahrungen gemacht. Die Buchung war einfach und übersichtlich, die Kommunikation verlief reibungslos und der gesamte Ablauf hat problemlos funktioniert. Die Plattform ist benutzerfreundlich und bietet eine große Auswahl. Ich würde Gearbooker jederzeit wieder nutzen und kann den Service weiterempfehlen.
Very cool and efficient platform
Very cool and efficient platform, built for trust and safe equipment rental among professional creatives 👍👍👍
Het bevalt mij goed
Het bevalt mij goed, het is super dat er zoiets mogelijk is dat je van elkaar kan huren.
Ruimte voor verbetering bij de Klantenservice
Is helaas wat mis gegaan tijdens de verhuur, kan natuurlijk gebeuren en is niet gearbookers fout uiteraard. Alleen is de support van gearbooker niet zo snel en slecht te bereiken (geen echte live chat, geen telefoonnummer).

Resposta da gearbooker.com
Super!
Super einfach, super nützlich, super Hilfe in brenzligen Situationen. Man lernt dadurch tolle Kollegen aus dem gleichen Umfeld kenne.
Easy and affordable
Everything was easy, and the details were clear. The booking process was easy, and the payment has to be made only when the request is accepted by the renter. I highly recommend Gearbooker.com if you want to rent any camera gear for a few days.

Resposta da gearbooker.com
Kansloze website
Probeer mij te verifiëren dat ik wat kan huren. Maar de web app laat het niet toe een scherpe foto te maken van mijn paspoort. Daarnaast moet je ook een eigen website én Linkedin profiel delen. Wat een onzin.
Vervolgens probeer je via de chat hulp te krijgen maar krijg je een extreem slechte AI chatbot voor je neus en geen direct contact met een medewerker. Kunnen ze hier wel klagen dat ik gefrustreerd in de chat reageer, maar als je geen directe contact mogelijkheden heb dan krijg je dat.
Na het boeken betaal je trouwens naast de gewone kosten ook nog eens een percentage over de borg met een minimum van 2 euro. Dat is echt extreem hoog, een payment provider vraagt veel minder dan dat per transactie. Plus ze houden je geld tot wel een week na reservering op hun eigen rekening. Puur geldklopperij.

Resposta da gearbooker.com
Aanbod en huur/verhuur is keurig op…
Aanbod en huur/verhuur is keurig op orde, je ID check invullen is nogal bewerkelijk... een keer of 10 hetzelfde formulier ingevuld, pikt hij 1 ding niet mag alles nog een keer opnieuw doen.. er vermoeiend.

Resposta da gearbooker.com
Site sécurisé
Site sécurisé , interaction rapide
Très bonne expérience avec gearbooker

Resposta da gearbooker.com

Resposta da gearbooker.com
Great rental website
Great rental website, very high security level. This makes renting out your expensive gear easy, and with peace of mind

Resposta da gearbooker.com
Diabolical customer service = none
Diabolical customer service = none
Impossible to email or chat to human
What am I paying their high fees for???
I've been leasing equipment for 8 years with Fat Llama now Hygglo, before that Wedio which this company acquired. WORST EXPERIENCE POSSIBLE.
Clients that contact me have zero profile info yet I hear the verification takes ages. For photo or video production, things are often needed last minute.
HOW CAN THIS COMPANY OPERATE WITH ZERO CUSTOMER SERVICE OR CONTACT??! YET THEY CHARGE OVER 20% EACH TO THE LENDER AND THE RENTER. FOR WHAT???
**RE: Gearbooker reply. Absolute LIE about responding to me. NOBODY has contacted me ONCE - no email, no chat, NOTHING. This tells you everything - not only do they offer zero customer service or communication, they LIE about doing so on a public review site. STILL waiting 4 days for ANY response from gearbooker...

Resposta da gearbooker.com
Facile et surtout très fiable avec…
Facile et surtout très fiable avec l’identité vérifiée et l’assurance lors des locations
Merci
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