Getdawah | Established in 2015  Opiniões 473

TrustScore: 4 em 5

4,1

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Dont bother ordering with these lot seem like a scam been waiting a month since eid no order just keep getting generic emails

Classificada 5 em 5 estrelas

How did I only find out about this business/website. High quality stuff. Very good prices. Quick delievery. Customer service 10/10. So underrated. Should be recognized more. Mashallah big up GETDAWAH... Ver mais

Classificada 5 em 5 estrelas

Bought a cap at special discounted price. Really amazed at quality of the cap which was surprising given the price it was listed at. They also gave me two free additional caps in post which I initiall... Ver mais

Classificada 5 em 5 estrelas

I have bought several gold Arabic names necklaces, initial pendants and a map pendant necklace for Eid presents and they also come in cute little gift boxes. They are beautiful and I know everyone wil... Ver mais

Informações sobre a empresa

  1. Loja de acessórios de moda

Escrito pela empresa

Getdawah is a registered UK company since 2015. Served over 20k+ customers worldwide. Most of our customer reviews can be found on our official website and Instagram. Contact our email team or live chat support for any support. Email: support@getdawah.com


Informações de contacto

4,1

Bom

TrustScore: 4 em 5

473 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

only one necklace came

I ordered 2 necklaces and one personalized. On my account it says that the order is fulfilled, but only one necklace came. I sent them 2 mails, but no reply. I ordered almost 5 weeks ago.
I'm very disappointed.

17 de abril de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Horrible customer service.

NEVER ORDER FROM THEM ! Honestly I don’t even know where to start because so many things have gone wrong, firstly I ordered a freebie pearl necklace from them (paid £3 shipping) and received a cheap bracelet, this issue was not resolved, I contacted them about this and they said they ran out of the necklaces, as a business small or large, this is extremely unprofessional. My second bad experience was when I ordered a custom name necklace on February 17th but ended up receiving it on (6th april) I kept contacting them about this however they kept brushing it off (kept saying it will come in 3-7 working days) I Waited almost 2 months. I used to love them, been ordering from them since 2019 however their customer service is rubbish and they don’t do anything to improve it. They’ve lost a very loyal customer…

9 de abril de 2023
Opinião espontânea
logótipo da Getdawah | Established in 2015

Resposta da Getdawah | Established in 2015

Salam dear customer, we're sorry to hear your order arrived a few working days later than our estimated time frame. In rare cases, there can be delays with any brand, but we've updated you with whatever information we had at the time. It's sad you couldn't trust us despite our providing you the best services in the past. Regarding the freebie, you did not request a refund, so it's unfair to complain here when you didn't give us a chance to fix it. We wish you all the best with finding the perfect brand that you're looking for. We're always here if you need our support. 

Getdawah will continue providing affordable products and amazing services.

Kind regards,
Getdawah

Classificada 5 em 5 estrelas

My beautiful personalised Arabic name…

My beautiful personalised Arabic name necklace arrived today. The quality is fantastic. Highly recommended. Also, customer service is excellent. Personalised products have slightly longer delivery times but delivery updates were prompt and accurate. If you’re thinking of ordering from Get Dawah, don’t think twice!

1 de março de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Very helpful and a great product

Although there were postal issues, the support team were extremely helpful and informative during the process. It was a great purchase and I'll be sure to buy from getdawah in the future. Thanks!

11 de janeiro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Thank you !

Great communication, fast replies on email. Got the custom Arabic name bracelet which was stunning and came with a free beautiful gift box! Was expecting the Arabic writing to be a bit smaller but nonetheless very nice, Thank you.

6 de janeiro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Beautiful jewellery I’ve ordered from…

Beautiful jewellery I’ve ordered from this sight a couple times and never failed me always keep me updated on delivery and when items arrive they don’t disappoint am very happy customer will definetly order again

6 de janeiro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent service

Necklace arrived on time and is beautiful as a gift to someone. One thing I loved about the company is that they actually responded to my email and kept me updated unlike another company I ordered from last year who stopped responding after I called them out when my order did not arrive and they did not refund me.

8 de dezembro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Professional customer service

This is the second order I have placed with this company and both times, the service has been exceptional. They are highly professional and always keep customer upto date with their order especially when it's a personalised order which takes slightly longer to make and dispatch. The quality of their product is very good, cannot fault them at all.

12 de dezembro de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

I am very disappointed in the service…

I am very disappointed in the service that I have received. My order was placed on 25th October and still not received. I have contacted the team on numerous occasions and they have taken a very long time to reply back. They informed me that they will give me an update on my order on 2nd December, however no contact was made. I have emailed the customer service, used the chat feature and instagram but no reply!
I have informed them that this order is to be taken abroad as gifts! I have even offered to go collect it in person. I am disgusted at the way I have been treated! I have had no single response. I would expect the company to reply back within the time frame that they have given.

3 de dezembro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Arabic Name Necklaces

I have placed both big and small orders with this company and have to say i love their products. The necklaces are beautiful and high quality will definitely recommend also brilliant customer service and fast shipping!! If you have any issues they are always available to help and communicate effectively. Thankyou !

26 de novembro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Very lovely company

I’ve ordered twice from this company. One order was a personalised rose gold necklace with my name in Arabic. The most recent was a rose gold crescent moon necklace. Both were very well priced, very good quality and I love wearing both. Company has good communication with customers, good deals and fast delivery. Would recommend.

25 de novembro de 2022
Opinião espontânea

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