Great service!! Maria on the website team is always extremely helpful & makes sure my edits are completed quickly and accurately!
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
The support team at DearDoc is amazing. While utilizing a platform where data comes in and out on a daily and such a mass amount it's important to have a dedicated team for when adjustments are needed... Ver mais
Alberto, Thank you for helping me with my issue! I had put off communicating my problem and now I am wondering why I waited so long! Fast fix and now I can continue without having the pesky issue! app... Ver mais
DearDoc's support is exceptionally outstanding. I don't think I've experienced customer support and response as quickly as they do and always knowledgeable and gets solved right away without hours and... Ver mais
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I've been using deerdoc for over 6…
I've been using deerdoc for over 6 years now and they only get better and better. One of my favorite parts is how quickly the team can get your website up and running and changed if needed.
I'm looking forward to the next 6 years with dear doc and I am grateful for Christina person who helps me.
Maria is great
Maria is great! She is very attentive to our requests and implements them quickly onto our website! Cannot say enough good things about her customer service and quality of work!
Handled our issue quickly!
Handled our issue quickly and thoroughly!
Maria is very responsible
Maria is very responsible, professional, promptly addresses my inquiries and requests.
Thank you for your help with my website
DearDoc question
Camille was very attentive and quick with solutions to what I had asked of her.
Very Helpful
Michelle was very helpful and explained everything to me throuroughly.
Professional and Results-Driven
We are so grateful for Maria Ochoa help and appreciate her great customer service! She was professional, attentive, and understood what we needed. The communication was clear and the results exceeded our expectations. We highly recommend her services!
My questions were answered and problem…
My questions were answered and problem was solved. Very quickly, and effectively.
The solution to my issue was easy to…
The solution to my issue was easy to implement. Fast result
STAY AWAY - No deliverables and terrible customer service.
I run a digital marketing company, and my client signed up with DearDoc for a 1-year $24,000 contract. They make promises that are not kept, the technology is mediocre, and their customer service is nonexistent. Their contract is ridiculous, not a single promise of performance or customer value, just how they intend to hold clients in to their contract - here is the content: This Payment Agreement (the "Agreement") is subject to DearDoc's standard Terms of Service ('Terms of Service"), in addition to the following terms and conditions agreed upon between DearDoc and Customer (individually "Party" or the "Parties"):
This agreement will auto-renew at the end of each contract Term (the "Renewal") unless either Party gives the other Party notice (via "written notice with verbal exit with Customer Success Manager") of termination at least 30 days prior to the end of the contract Term. In the rare event of a cancellation request, clients are required to participate in a mandatory exit interview as part of our continuous improvement process.
Upon Renewal, Customer authorizes scheduled charges to Customer via credit card or ACH account. Customer will be charged the amount indicated above each Billing Term. A receipt for each payment will be either emailed to you or available in your DearDoc billing portal, and the charge will appear on your bank statement from "DearDoc" or "Ratio Funding I LLC".
I acknowledge that product results vary and are not guaranteed.
Since the price above is significantly discounted, payments referred to herein shall not be refundable and not eligible for proration, and the Customer waives any right to charge-back this purchase with their credit card
Wow!
Wow, the assistance with what I needed was very quick and helpful. Thanks 🙏
Great Service
They are quick to add or remove anything on my website and are great at communicating.
Great customer service
Great customer service! My issue was fixed quickly and Alberto was very helpful!
Working with Camille is always a…
Working with Camille is always a pleasure
Al was able to help our clinic figure…
Al was able to help our clinic figure the best way forward for our staff to help our patients in the best way possible. thank you
Cristina was great
Cristina was great to deal with and took care of everything we needed. Great job!!!
Camille was very helpful
Camille was available right away and addressed my concern immediately. She helped me to be able to view the changes when I was unable to see them on the dashboard right away.
Camille answered my question thoroughly…
Camille answered my question thoroughly and quickly!
DearDoc support is very knowledgeable…
DearDoc support is very knowledgeable and responsive.
Camille was so helpful teaching us how…
Camille was so helpful teaching us how to use the program
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
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Aqui estão 8 dicas para escrever óptimas avaliações.
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Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.








