Great service!! Maria on the website team is always extremely helpful & makes sure my edits are completed quickly and accurately!
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
The support team at DearDoc is amazing. While utilizing a platform where data comes in and out on a daily and such a mass amount it's important to have a dedicated team for when adjustments are needed... Ver mais
Alberto, Thank you for helping me with my issue! I had put off communicating my problem and now I am wondering why I waited so long! Fast fix and now I can continue without having the pesky issue! app... Ver mais
DearDoc's support is exceptionally outstanding. I don't think I've experienced customer support and response as quickly as they do and always knowledgeable and gets solved right away without hours and... Ver mais
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Very courteous and professional
Everyone was very courteous and professional. It took a while to get the issue resolved, but we got there. Audrey was the last representative I worked with who was able to resolve the issue almost immediately.
Tyler did a good job of exposing the…
Tyler did a good job of exposing the results and assisting with future opportunities
Audrey
Audrey, was quick to respond to my chat and was able to resolve my question/request quickly and efficiently.
The service is great
The service is great, I was meeting with Tyler Roberts today he was very informative and thorough. The strategies are top notch.
Rep was very helpful and quick to reply!
Rep was very helpful and quick to reply!
We have had an excellent experience…
We have had an excellent experience working with Cassidy Knox at DearDoc. Cassidy has been highly professional, responsive, and organized throughout the entire process. She has done a great job coordinating meetings, answering questions, and ensuring that the services our clinic needed were implemented efficiently and on schedule.
I highly recommend Cassidy to any practice looking for a knowledgeable and reliable partner. She has been a pleasure to work with and has played an important role in helping our clinic achieve its goals.
Tyler Roberts has been very helpful in…
Tyler Roberts has been very helpful in demonstrating the utility and functionality of the dear doc service. We are approaching our goals for patient contacts each month.
they gave me a quick soluation to a problem.
Luis helped us figure out an issue with…
Luis helped us figure out an issue with our SMS delivery. He was very quick and explained everything so we know how to troubleshoot this in the future.
David was great with his assistance
David was great with his assistance. Quit to get the issue resolved. We are back up and running with no time at all.
Prompt and Courteous
Alberto responded within minutes of my email request and fixed the issue immediately. I wish all my service reps could be as efficient as Alberto!
Instant support
The response was almost instant and the issue was fixed within 5 minutes! Such an easy and positive experience.
Amazing Work & Support
DearDoc has helped our practice grow our google reviews tremendously! The support team is also AMAZING and all my requests are done SO fast!
Camille assisted me
Camille assisted me, and she was very knowledgeable, helpful, kind, & patient. It was a pleasure working with her.
Very good attitude and quick to fix the…
Very good attitude and quick to fix the issue at hand!
Cassidy was very thorough and helpful.
Cassidy was very thorough and helpful.
Customer service
I requested an automated text to be sent out to patients on a holiday we were not in office. I wanted the message to be on for that day. Camille offered to turn it on and the back off on a day she was not scheduled to work. Outstanding customer service.
Cassidy was professional and to the…
Cassidy was professional and to the point, which is what I like. She also researched a question about my website, which took a bit, but did not seem to be bothered taking her time out of her reason for the call to do so.
She answered my questions and was able to get another time scheduled to go over my dashboard with another associate.
Al understood my problem and provided a…
Al understood my problem and provided a solution immediately.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.








