Glenigan | A Hubexo Product Opiniões 

Dawn is helpful and friendly, she also has a lot of patience. I don't often have to reach out for help but when I do it's easy to set up a meeting and Dawn is always happy to help.

Have a lovely Christmas Dawn!

Great training session with Ciaran!
Very useful information given

Great training session with Dawn today; much better understanding of how to use the software! Thank you :)

Disgusting that there is no notification of auto-renewal. Watch out, small businesses.

Terry was very knowledgeable and considered my specific practicalities and requirements

Glenigan advertises itself as a platform that helps you to generate leads.
In my experience it completely fails to do that. 9/10, there are no direct emails to key decision makers, meaning that all you have is the general @info email. This is the kind of information that someone could get for free from the internet.
Not only this, but when I raised this issue with them, the quality of the customer service went down the drain.

I've noticed that this review has been quite helpful for users, so I wanted to expand on it. I raised this issue with Glenigan a few times before cancelling my subscription with them and every time the response was something along the lines of "look, there are thousands of projects that match your criteria, there are loads of opportunities". This kind of response sounds good at first, when you're considering using the product, but what it fails to appreciate is that small business owners - who I think would look at something like Glenigan as a business lifeline - do not have time to email hundreds and hundreds of people with a meaningful proposal. Small business owners wear multiple hats just to make the business make sense. The whole reason why you would use Glenigan is so that you could get accurate and precise information that makes each email a meaningful email.
Glenigan clearly have no understanding or respect for the time scarcity of a small business owner. Again, when I raised this issue, the response was "you can use AI to draft your emails". I think we all know that nothing looks worse than an AI-generated email.

Unfortunately, even their claim to there being "thousands of projects" is often misleading. It is true that if you plug in your criteria that many projects will show up. But for whatever reason, as soon as you start looking at the individual projects, a lot of the times you would realise that they are actually not suitable for you.

All in all, aside from the fact that I think that Glenigan's database is incomplete and their information is, sometimes, inaccurate. I also found their team to be completely unaware of the challenges faced by their clients, and worse, they were completely unable to provide any solutions. They have no recourse to demand that projects contain direct contact details to decision-makers, which ultimately, makes for a poorer customer experience.

UPDATE: Since cancelling my subscription because of the poor service that Glenigan have delivered, Glenigan have started legal proceedings against me. Again, there has been no attempt from their team to prevent this by reaching-out and trying to improve my customer experience. All they did was send me emails threatening legal action: as if the only options are either to blindly accept their poor service or to enter into a legal battle with them.

Dan at Glenigan has been exceptional to work with. He’s knowledgeable, proactive, and genuinely invested in helping us get the most out of the platform. His insights have made a real difference to how we identify opportunities and manage our pipeline. Professional, approachable, and always willing to go the extra mile — Dan is a credit to Glenigan and a pleasure to deal with. I’m sure he is also a delight to work with 😎

Greig has been nothing but helpful so
far to us at Swift.

Really positive experience so far.

This company added my details with no permission they refused to remove my data and now im forced to go to trading standard and the Infomation Commissionaires Office over their missuse of my data. This company appears to buy or gather data and profit from it without the owners permission then come up wiht excuses why they wont delete the data of their system and im tired of these parasite companys abusing my data ! Another unscruplious and untrustworthy buisness

Ciaran has been an outstanding account manager - friendly, approachable, and highly knowledgeable. What I value most is his honesty, which makes it easy to trust his guidance.

He has made the onboarding experience with Glenigan seamless, benefiting both me and my company.

Lovely experience, was easy to understand, i certanily learnt something new also. Very helpful

Krista and Ciaran have both been excellent. Krista did a great job helping us understand Glenigan and how it can benefit our business. While Ciaran Dyer, our Account Manager, has been very supportive and informative throughout our onboarding process.

Quick, responsive account manager

Very helpful advice, understood and implemented exactly what we wanted from the Glenigan database

Very helpful and knowledgeable on subject

Natalie has been nothing but helpful so far to us at Mayflex.

Really positive experience so far.

Spot On ! Beth Hannam in the sales team really does go the extra mile.😀🏆

So far so good, we are a new customer ,initial stages with Annalise was informative and we have also been issued an account managed (Ciaran) he has been super helpful to get us up and running with the system

Whenever we have needed support, or some training, Natalie has always been extremely helpful.

Natalie is very good at tailoring the meeting to meet our needs, ensuring we get the most out of our time.