José David answered all my questions quickly and was very informative sites great easy to use great games just waiting on my winnings! Shame it's a weekend so might be slightly longer wait but lookin... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
shocking got to be the worst no bonuses no wins empty spins spent a fortune and nothink these sites need reporting ive sent 500 screen shots to gambling commission its disgusting they way they rip peo... Ver mais
A empresa respondeu
The customer service I received from Maria was excellent and she dealt with my query swiftly. Thank you so much for your help Miss Maria your an asset to your employer.
A empresa respondeu
Really very helpful customer support. Special mention to Teresa who helped me when I got confused over wagering requirements. She saved me from losing over £200! Eternally grateful to her. Oh, grea... Ver mais
A empresa respondeu
Informações sobre a empresa
Glossy Bingo
Escrito pela empresa
- With tonnes of casino games, slots and exciting bingo rooms, Glossy Bingo is your ticket to fun and prizes!
- Our response to the current situation
- At Glossy Bingo, we’re all working from home to keep the company running as close to ‘business as usual’ as possible. This means our site is fully operational as normal and our friendly Customer Service team are on hand any time of day or night on our 24/7 Live Chat to answer any queries.
- Our approach to Safe Gaming
- Responsible gambling always has been and always will be of the utmost importance to us. At this sensitive time, we will be increasing our proactive customer interactions and adding additional player protection measures. We have a wide range of responsible gambling tools available on our site to all our customers and we are always here to help and offer advice on safe gaming.
- Getting in touch
- For any queries, please contact us at support@glossybingo.com or visit our site to speak with our Customer Service team via our 24/7 Live Chat.
Informações de contacto
Reino Unido
- support@glossybingo.com
- www.glossybingo.com
3,6
Aceitável
791 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 90% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Wade was very helpful regarding my…
Wade was very helpful regarding my query was sorted straight away. Thank you!
26 de junho de 2025
Opinião espontânea
Resposta da Glossy Bingo
Hi Sophie,
Thank you for your feedback! We're glad to hear Wade was able to assist you promptly — we'll be sure to pass along your kind words.
Regards,
The Glossy Bingo Team
Teresa was very helpful in live chat…
Teresa was very helpful in live chat thank you
23 de junho de 2025
Opinião espontânea
Resposta da Glossy Bingo
Hi Cazz,
Thank you for your kind words. We're delighted to hear that Teresa was able to assist you so effectively. We'll be sure to pass along your appreciation!
Regards,
The Glossy Bingo Team
Savannah has been so helpful with my…
Savannah has been so helpful with my enquiries and delt with the matter swiftly
7 de junho de 2025
Opinião espontânea
Resposta da Glossy Bingo
Hi Andrew,
Thank you for your kind words! We're glad Savannah could assist you swiftly and effectively—she’ll be happy to hear your feedback.
Regards,
The Glossy Bingo Team
Emil the legend
Emil was outstanding dealt with a minor problem straight away easy to deal with 10/10
27 de maio de 2025
Opinião espontânea
Resposta da Glossy Bingo
Hi Scott,
Thank you for your kind words! We're so pleased to hear Emil was able to help quickly and make things easy for you. We'll be sure to pass along your 10/10
Regards,
The Glossy Bingo Team
Conversation with wade was so helpful…
Conversation with wade was so helpful regarding my withdrawal and also respectful and polite
20 de maio de 2025
Opinião espontânea
Resposta da Glossy Bingo
Hi there,
Wade’s pretty great, isn’t he? 😊 We’re thrilled he could help you out with respect and care—just how it should be!
Regards,
The Glossy Bingo Team
Teresa was very helpful in helping…
Teresa was very helpful in helping claim my welcome bonus
19 de maio de 2025
Opinião espontânea
Resposta da Glossy Bingo
Hi Macaulay,
Teresa to the rescue! 🚀 So glad she could help you claim your welcome bonus—enjoy it!
Regards,
The Glossy Bingo Team
Excellent staff easy account pay out
Excellent staff easy account pay out
19 de maio de 2025
Opinião espontânea
Resposta da Glossy Bingo
Hi Cheryl,
Thank you for the great feedback! We're thrilled you had a smooth experience with both our staff and payouts. We appreciate you choosing us!
Regards,
The Glossy Bingo Team
Played a couple of weeks
Played a couple of weeks, won some fair amounts, however played tonight and it all went downhill. The usual pay-outs failed to materialize, So I decided to quit. You keep playing hoping for the same odds of winning, but rest assured you will eventually lose everything. Closed my account and don't plan on returning.
14 de maio de 2025
Opinião espontânea
Resposta da Glossy Bingo
Hi Graham. Thanks for sharing your experience. We're sorry to hear things didn’t go your way this time. We understand how frustrating that can be and respect your decision. If you ever change your mind or need support, we’re always here to help. Wishing you all the best!
Best regards,
Glossy Bingo
Excellently chatcwith Teresa
Excellently chatcwith Teresa, withdrawal con firmed and matter swiftly resolved
4 de maio de 2025
Opinião espontânea
Resposta da Glossy Bingo
Hi Ray,
Swift, smooth, and sorted — just like Teresa! Thanks for the great feedback, we’ll be sure to pass on the praise
Regards,
The Glossy Bingo Team
Resposta da Glossy Bingo
Hi Elaine,
Thank you for your kind feedback. We're delighted to hear that we were able to assist you effectively and resolve your queries. Your satisfaction means a great deal to us.
Regards,
The Glossy Bingo Team
Savanna was very helpful with letting…
Savanna was very helpful with letting me know ow how much I'd had won and very polite great service 😀
18 de abril de 2025
Opinião espontânea
Resposta da Glossy Bingo
Hi Ryan,
Savanna’s got that winning touch! 🏆 We're so glad she could help—and thanks for the kind words, they mean a lot! 😀
Regards,
The Glossy Bingo Team
My experience over last 3 months.
I play for fun every now and then… I figured I’d try out this site and see how it is. I’ve spent quite a bit on this site and here’s my take on it. Bonus and free spins are extremely rare… so many empty spins… games will take hundreds and hundreds before finally hitting a feature only to pay out £0.00-£30.00 on average. Compared to sites like virgin games or Skyvegas this has to be the biggest peace of trash I’ve ever played on.
It’s normal to lose and win… but on this site over the past 3 months it’s just lose lose lose… my recommendation is to avoid it and stick to reputable sites. I’ll no longer be playing here anymore.
12 de abril de 2025
Opinião espontânea
Resposta da Glossy Bingo
Hi there, thanks for sharing your honest feedback. We’re really sorry to hear that your experience hasn’t been enjoyable—we completely understand how disappointing it can be when the games don’t go your way, especially over a longer period. We genuinely appreciate your input and would like the chance to review this and see if there’s anything we can do to improve your experience. Please do contact us and we will be happy to help.
Best,
Glossy Bingo
Teresa was very helpful today very…
Teresa was very helpful today very helpful and helped with no complications thank you again
7 de abril de 2025
Opinião espontânea
Resposta da Glossy Bingo
Hi Kerryanne,
Thanks for the wonderful review! We're so glad Teresa could help make your experience smooth and easy. We'll be sure to pass along your kind words to her!
Regards,
The Glossy Bingo Team
Great site as long as you can realise…
Great site as long as you can realise it should only be for fun. Just spoke to savannah and was a great help to me
21 de março de 2025
Opinião espontânea
Resposta da Glossy Bingo
Hi Neil,
Thanks for the kind words! We're happy to hear you're enjoying the site and keeping it fun. Savannah will be so pleased to know she was able to help! 😊🎉
Regards,
The Glossy Bingo Team
Had a decent experience with RTP on…
Had a decent experience with RTP on this site, seems better than a lot of cons I’ve played at. Withdrawal pending has taken longer than I’d expect, going into 28 hrs now and still waiting
20 de março de 2025
Opinião espontânea
Resposta da Glossy Bingo
Hi TomO,
We're glad to hear you had a decent experience with us! 😊 We understand that waiting for a withdrawal can be frustrating, and we’d love to check on this for you. We've requested your account details through TrustPilot—once we have them, we’ll be happy to assist further.
Thanks for your patience! 🎰✨
Best,
Glossy Bingo
Teresa was very helpful and fast at…
Teresa was very helpful and fast at replying
12 de março de 2025
Opinião espontânea
Resposta da Glossy Bingo
Hi Jamie,
Thanks for the awesome feedback! We’ll be sure to pass your kind words on to Teresa—she'll be thrilled to hear it! 😊
Regards,
The Glossy Bingo Team
Response time very quick answered my…
Response time very quick answered my question clearly and promptly.
Thank you, James
7 de março de 2025
Opinião espontânea
Resposta da Glossy Bingo
Hi Shanagh,
Thanks for the great feedback, James! We're happy to hear your question was answered quickly and clearly. Don’t hesitate to reach out if you need anything else!
Regards,
The Glossy Bingo Team
Excellent selection of games
Excellent selection of games, RTP seems very fair too. I have thoroughly enjoyed the wide range of games on offer at Glossy Bingo. I made a withdrawal for £2500 although this is yet to reach my bank as I had to complete a verification check, this has all be done thanks to the amazing customer service team, in particular, Teresa and Savannagh who were extremely helpful In guiding me through the verification process. Thanks again Glossy Bingo, I'll continue being a customer and defintley recommend 😊
10 de fevereiro de 2025
Opinião espontânea
Resposta da Glossy Bingo
Hello Stephen!
We're absolutely delighted to hear your fantastic feedback! It brings us so much joy that you loved the games and had a seamless experience with our customer service team. Teresa and Savannagh will be over the moon to receive your kind words! 😊 We’re eagerly looking forward to welcoming you back at Glossy Bingo!
Best wishes,
The Glossy Bingo Team
Teresa was very helpful
Teresa was very helpful, I was connected to live chat and my query sorted within 3 minutes. Hopefully I’ll have my withdrawal within 24 hours of signing up and winning.
5 de fevereiro de 2025
Opinião espontânea
Resposta da Glossy Bingo
Hi Justine,
Thank you for sharing your experience! We're thrilled to hear that Teresa was able to help you so quickly. We hope your withdrawal is processed smoothly and within the 24-hour timeframe. Best of luck, and we're here if you need anything else!
Regards
The Glossy Bingo Team
Best site I’ve ever used
Best site I’ve ever used, Teresa is the best
29 de janeiro de 2025
Opinião espontânea
Resposta da Glossy Bingo
Hi Charley,
Thank you so much for the kind words! We're thrilled to hear you're enjoying the site, and we'll be sure to pass on your praise to Teresa. We appreciate your support!
Regards,
The Glossy Bingo Team
A Experiência Trustpilot
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Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
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Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.