Gold Arts Sussex Opiniões 

330
•
TrustScore: 5 em 5

4,9

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I love Gold Arts! I have been bringing my jewellery repairs for a couple of years now, and they are consistently as expert as they are friendly. Gold Arts has fixed everything from a complicated setti... Ver mais

Classificada 5 em 5 estrelas

I was looking for advice on whether a diamond solitaire ring could be repurposed into a necklace. The staff were extremely warm and attentive, and Katy took her time to find out prices and options fo... Ver mais

Classificada 5 em 5 estrelas

I had a lot of jewellery from deceased relatives that was just going to sit in a drawer (I kept the items that were more sentimental in value). Gold Arts was recommended to me, so I headed there first... Ver mais

Classificada 5 em 5 estrelas

Fantastic service from both Michelle and Elia, yesterday. Got a great price for a bracelet sat gathering dust in a drawer AND great purchase price on a beautiful necklace. So pleased that we ended up... Ver mais

Informações sobre a empresa

  1. Ourivesaria
  2. também em
  3. Avaliador de jóias
  4. Designer de jóias
  5. Fabricante de joalharia
  6. Relojoaria
  7. Reparação de relógios de pulso

Escrito pela empresa

Gold Arts is family run professional jewellers based in Sussex, with stores in Brighton, Chichester and Eastbourne, each with an onsite goldsmith's workshop.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

330 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,9

Todas as opiniões

(330)

57 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

9ct Gold chain with diamond initial

Bought the 9ct gold chain with an initial in gold and diamonds. The recipient was delighted with their gift. The size is lovely as it is neat but big enough to see what it is. The thickness of the chain looks substantial compared to others I had been looking at. It catches the light so the overall effect is really pretty and stylish. It was well packaged too. Very pleased with the purchase.

6 de janeiro de 2026
Classificada 5 em 5 estrelas

Worthing Gold Arts - Great Service

I’ve used Worthing Gold Arts a few times now for purchases and repairs. Top notch service every time. Friendly and welcoming staff and nothing too much trouble. Will definitely be using again when I can/need to.

13 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Michelle, Emma & Joseph - Brilliant Team!

Michelle and Emma at Gold Arts are fantastic. I took my late Nan's wedding ring and a five diamond ring in to them to be restyled into a single ring. Nothing was too much trouble and Joseph's skill in carrying out the works is just amazing. I can't thank them all enough. We've been using this shop for over 30 years and it just gets better and better.

13 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Michelle went above and beyond to help…

Michelle went above and beyond to help us when we needed advice and help with a ring we had bought elsewhere. Their professional experience and knowledge really stands out. We never felt rushed and always listened to. I now have the perfect engagement ring from them. Will be returning when the time comes to purchase our wedding rings. Thank you so much!

7 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Stop your search for the best jewellers…

Stop your search for the best jewellers in Brighton! Gold Arts is it. Special mention must go to Kim Hayward whose expertise and patient advice meant we left with 3 absolutely beautiful rings. We are completely delighted with our purchases which given the quality of the jewellery were very competitively priced. We would not hesitate to recommend Gold Arts.

28 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Highly recommended establishment

Michelle was so friendly, welcoming and knowledgeable. I had gone in at a friend's recommendation. She had had her engagement and wedding rings oh so gently cut off, she wears them continuously, the needed making a little larger. She was so overjoyed with the results and how clean and sparkly they were. Hence her recommendation. So, I had taken my friend's silverc necklace for cleaning. Thus had huge sentimental importantance to her that I was a little nervous. There was no need as Michelle certainly knows her stuff and enjoys doing it. Would highly recommend this establishment for purchases, alterations, cleaning and more. Very happy customer.

14 de novembro de 2025
Opinião espontânea
Classificada 2 em 5 estrelas

First of all you do not answer messages…

First of all you do not answer messages left on an answer phone and you do not have someone on the end of a phone line.

It took too long to answer my email to you as in the ad you said purchase would arrive the next day.
The earrings were not good quality. Extremely thin gold . Butterfly x 2 to hold earrings are so tiny.

10 de novembro de 2025
logótipo da Gold Arts Sussex

Resposta da Gold Arts Sussex

Dear Caroline,

Thank you for your review. I am very sorry to hear that you were disappointed, and I sincerely apologise for any inconvenience this experience may have caused.

If you are not satisfied with the earrings, please return them within 30 days and we will issue a full refund upon receipt.

I would also like to clarify our delivery schedule. Our next-day delivery service operates Monday to Friday. Your order was placed late on Friday evening at 10:23 pm, and as our office is closed over the weekend, it was dispatched first thing on Monday. Delivery was then completed on Tuesday, in line with our next-day delivery policy.

We’re also very sorry for the frustration you experienced with the phone calls. We recently had unexpected issues with our phone lines, which unfortunately prevented us from receiving some voicemails. As a small business, we occasionally experience staffing challenges that can lead to delays in responding, but we are continually working to improve this and ensure our customers feel supported and heard.

Please accept my sincere apologies once again. Your feedback is important to us, and we will use it to improve our communication going forward.

Kindly return the earrings to the address below, and I will ensure a full refund is processed promptly once they arrive.

GA Web
7 Brighton Place
Brighton BN1 1HJ

Thank you for your understanding.

Classificada 5 em 5 estrelas

Ring cut and removed

I went into Brighton shop today to have wedding ring cut off as due to arthritis my finger was very swollen and I couldn’t remove ring.
I chose this particular shop as it also has an onsite workshop so has the right tool to do the job.
Tim, the goldsmith, was able to remove my ring in 2 or 3 minutes and there was no pain or charge.
Staff were very friendly and helpful.
I will return to have it resized in a month or so when finger has settled back to normal.

14 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Really helpful staff

Really helpful staff, a really large range of vintage and antique jewelry and other items. Well worth a visit for that special occasion.

24 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Very good customer service.

I ordered a Ball watch from Gold Arts at a very good price, it was not quite right for me, within an hour of contacting them they had initiated a return, once they received the watch my money was back in my account..I am very happy with the service I have received, I would not hesitate to recommend them.
Very good customer service..

10 de outubro de 2025
Classificada 5 em 5 estrelas

Maureen

Well I was there on Tuesday afternoon asking advice to Katy Laura and Mark regarding a ring I bought from a jewellers that is no longer open and they were amazing with help and advice even though I didn’t buy the ring from them, I would no doubt in the future go to them for a purchase as I know that they would be the best choice

14 de outubro de 2025
Opinião espontânea

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