Gold Arts Sussex Opiniões 

Katie was absolutely amazing!! She fixed my bracelet when I was losing hope of getting it fixed as it was so fiddley - Thank you soo much!

I recently repurposed some jewellery. Gold Arts made me a very beautiful ring and I couldnt't be happier. Michelle and team were so helpful throughout the whole process. Highly recommend Gold Arts.

Beautiful piece I love it !! Looks exactly like pictures on website. THANK YOU 😊

They did what they promessed.

When our weddingrings were made in a short time, only had a week, it was not an exact copy of my husband. But I needed the ring. They promissed me that after the wedding I could bring it back and they would make a new one.
It was exactly as I wanted it to be. Including the diamonds I wanted to be put in.
They were very friendly. They only charged me an amount for the diamonds. I am very pleased with them and recommand this Goldsmit.
Thanks that you made such a beautiful ring for me.
Love Valeria Kleinveld-Rameckers

absolutely amazing experience recently with gold arts. I had a engagement ring from a different shop that was basically poorly made and the shop would only keep repairing it to which i decided to just find somewhere local to get it fixed. I come across gold arts who looked at my ring and gave me great advice going forward and told me what they could do to try make my ring more sturdy. I left it in their hands with a 6-8 week wait for the work to be done, 2 weeks later i got a call that it had been repaired. the work done on my ring looks fantastic and like the ring shouldve looked this way from the beginning. great communication, great staff, personally spoke to the goldsmith who was very informative and only wanted me to get the best out of my ring. thank you guys so much!

On enquiring about a ring I had seen but no longer available, Gold Arts informed me they could make one for me. Their patience in responding to my queries as I live in York and not been to the shop to reassure me that the ring would be made to my specifications and to fit alongside another ring.
Communication was great, gave me various pricing options also.
The ring was posted to me and it was truly exquisite, exactly as imagined.
The Sapphires are lovely in colour and not too dark and are offset with stunning diamonds.

A beautiful ring, that I will wear for years to come - thank you Emma and your team ☺️🤩

I’ve had a very poor experience with this company. I ordered an item of jewellery and chose express 24-48hr tracked delivery, but after a week it still hadn’t arrived. I then got an email to say I would receive a refund, but it seems I will need to chase that up as well.
Consequently, I wouldn’t recommend this company for online jewellery purchases, it’s just not worth the hassle and disappointment.
I note that other reviews (generally for in shop purchases) have been positive, and perhaps I’m the unlucky one, but the customer service has been poor for my online sale and I wish I had purchased elsewhere.

Great service from Jackie who kept me updated with my order

Found what I was looking for easily.
Kept informed of delivery status and arrived quickly.

Sold a watch to Gold Arts this morning. Could not be happier with the service attention to detail and quality of support. Excellent price and quality people. Many thanks….

I'd like to share my really positive experience with these jewellers in Eastbourne recently - the kind of customer experience that one rarely encounters these days ... Despite the fact that they specialise in high-end jewellery, one of their jewellers, Joanna Penfold, took time out of a busy morning to repair a very modest piece of jewellery for me at short notice, for a small fee and to a very high standard. Her and her colleague's friendly, helpful attitudes and professionality were a powerful reminder of how great it feels to deal with independent retailers, where community spirit and exemplary customer service can make such a huge difference to our experience as customers. To brides-to-be and anyone else who wants to buy jewellery from people that one can trust and who will treat you with respect, do go and see Gold Arts Sussex - highly recommended!

Fantastic service from Olly and the team

Friendly staff. Really know their business well. Gave me the best price in The Lanes in Brighton for my antique and modern jewellery items that I wanted to sell. Highly recommend.

I had a very precious and expensive necklace mended today and bought some new pieces from Emma. Fantastic service, beautiful jewellery and attentive staff. Highly recommend!

Gold Arts, Eastbourne are simply amazing. The team are warm and welcoming and all experts at what they do, it is such a positive experience to receive excellent customer service and to benefit from their years of experience in the trade. My last few visits were to arrange a bespoke item for my grandaughters wedding. Francis understood exactly what I was trying to achieve, he took time to turn my idea into reality, the finished item exceeded my expectations, this is due to Francis, who handled the entire process brilliantly, sincerely thank you. This wonderful little jewelry shop is amazing.

Amazing service! They very kindly tweaked a clasp of a bracelet for me for free. Really friendly and knowledgable staff fantastic experience thanks so much

Quick response, resized and posted the same day for next day delivery.

Tristan and Olly have been amazing, helping first with the settings on my rings, then a refurbish and repurposing of a ring for my husband. His late father's ring - which held great sentimental value. A fantastic result, with updates for all repairs from Tristan and Olly. Great service from a jewellery team we have used many times.

I popped in to get some jewellery repaired ( i've had repairs in the past that have always been great.) Sadly my bracelet could not be mended but the staff were very kind to me and gave me some alternative options and a very temporary fix. I appreciated their honesty.

Sent out to me quite quickly but not notified it was on its way and no tracking available thus I was not at home when delivered so therefore had to sort another delivery which took a while.