The GoldMonkeys Opiniões 

476
TrustScore: 5 em 5

4,9

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Wow. A company that do what they say they will. Clear & fair pricing, very fast service, good communication. Wonderful to deal with! Highly recommend. Thankyou!!!

Classificada 5 em 5 estrelas

I used gold monkeys last week to cash in a couple of broken watches in gold casings and some bracelets. They provided me with approximate quotes based on the information I gave them.I posted the items... Ver mais

Classificada 5 em 5 estrelas

Excellent Service from start to finish. Gold & Silver valuations locked in & better than any others quoted. Payment is prompt (same day) once items are received, tested & weight checked (adjusted if n... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Wow amazing customer service, exceptional quick turn around. I sent the jewellery, they received the next day, the quote was spot on, and paid within minutes of me accepting. They stayed in contact t... Ver mais

Informações sobre a empresa

  1. Comprador de jóias
  2. Empresa comercial de ouro e prata
  3. Negociante de ouro

Sobre The GoldMonkeys

Escrito pela empresa

GoldMonkeys: Sell Gold Online – Instant & Transparent Quotes & Top Prices.

The Most Transparent Gold Buyer in the UK.

We’re a small, family-run business based in Bedfordshire. Back in 2018, we saw a clear opportunity to improve the way people sell their gold and silver.

With gold prices reaching record highs, more people were looking to turn their old jewellery into ready cash. But when we looked at the options available — both on the high street and online — we noticed some common problems.

High street shops often paid far below market value. Many online services either charged for postage, gave vague or delayed pricing, or quoted generously upfront — only to deduct hidden fees later.

That didn’t sit right with us.

So we created GoldMonkeys — to make selling gold and silver simple, transparent, and fair. With us, you can:

✅ Get a market-leading price

🔒 Know your quote before sending your items

📦 Enjoy free, insured next-day delivery

💷 Avoid hidden charges — our quotes are honest and upfront

We’re here to do things properly. No pressure, no surprises — just a better way to sell your gold and silver.

Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

476 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(476)

151 opiniões nos últimos 12 meses

Escreva uma opinião
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Classificada 5 em 5 estrelas

Unreal communication

Unreal communication, great price and just so good to deal with. Money in account within 2 hours - just awesome.

14 de junho de 2026
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Resposta da The GoldMonkeys

Dear Mr. Howarth,
Thank you very much for taking the time to write a review, and we are delighted that you were happy with the communication and speed of payment.
Thank you again!
Best wishes
The GoldMonkeys

Classificada 5 em 5 estrelas

Amazing company

Amazing company. Keeping me updated. Very quick, sent gold on one day, next day money in my bank account. Very honest, my gold weighed more than I had stated and was told and got the extra money. Will definitely be using again

12 de junho de 2026
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Resposta da The GoldMonkeys

Dear Ms. Davies,
Thank you for your review! We're so glad that your gold was actually heavier than estimated, so we paid you extra - that's exactly the honest, accurate approach we apply to every customer. Delighted the payment was so quick too, and thank you again!
Best wishes
The GoldMonkeys

Classificada 5 em 5 estrelas

My experience with this company was fantastic

My experience with this company was positive from the outset. Clear friendly communication and fantastic customer service. Price quoted was transparent and fair, no hidden costs at all. Within a day of me receiving the postal pack, to then sending the items to them, i received the exact payment as quoted, plus an additional £10 for returning the postal pack within the timeframe stated. Really happy, many thanks.

12 de junho de 2026
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Resposta da The GoldMonkeys

Dear Ms. Evans,
Thank you very much indeed for your kind review, we are delighted you could benefit from the extra £10 for quick return. Lots of companies apply hidden charges and we are proud not to do so.
Thank you again!
Best wishes
The GoldMonkeys

Classificada 5 em 5 estrelas

Amazing support and great service and…

Amazing support and great service and fast payment. Will be using again

3 de junho de 2026
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Resposta da The GoldMonkeys

Hello
Thank you very much for your kind words about our customer service and speed of payment, and for wanting to choose us again!
Best wishes
The GoldMonkeys

Classificada 5 em 5 estrelas

Excellent service and totally…

Excellent service and totally trustworthy. Would definitely use again, and the whole process was transparent and very competitive. Wouldn't hesitate to recommend

3 de junho de 2026
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Resposta da The GoldMonkeys

Dear Mike
Thank you very much for leaving a review! We try to be completely transparent, so it's heartening that you found that to be the case.
Thank you again and best wishes
The GoldMonkeys

Classificada 5 em 5 estrelas

Fantastic service from Gold Monkeys

Fantastic service from Gold Monkeys.
Easy process, super quick processing, no quibbles, polite and timely email communication and money in the bank in 48 hours and that included a Sunday!

1 de junho de 2026
Opinião espontânea
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Resposta da The GoldMonkeys

Dear Ms. Wilkins
Thank you very much for your kind words!
Best wishes
The GoldMonkeys

Classificada 5 em 5 estrelas

Thumbs up!

Transparency which was lacking with another company.
Honoured their quote.
Sent photo to confirm weight which matched mine.
Prompt payment.
Would recommend!

1 de junho de 2026
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Resposta da The GoldMonkeys

Dear Jennifer
Thank you very much for leaving a review! We are very happy you found us to be transparent, it's often sorely lacking in this world and we pride ourselves on our honesty and straightforwardness.
Thank you again for choosing us!
Best wishes
The GoldMonkeys

Classificada 5 em 5 estrelas

100% service and customer satisfaction

Just wish everything in life was this straightforward. From initial enquiry to money in my account in less than a week. Great price given as well which as promised, tracked up with current prices on the day of exchange. If you have gold to sell. These are the folks to go to. Thanks again for a flawless brilliant service.

1 de junho de 2026
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Resposta da The GoldMonkeys

Dear Bob,
Thank you very much indeed for this review! We are delighted you were able to benefit from our policy of increasing quotes if prices go up while a customer is preparing and sending in a pack.
Thanks again and best wishes
The GoldMonkeys

Classificada 5 em 5 estrelas

Great company

Great company, fast service great customer service

21 de maio de 2026
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Resposta da The GoldMonkeys

Hello
Thank you very much indeed!
Best wishes
The GoldMonkeys

Classificada 5 em 5 estrelas

Excellent

Excellent, fast efficient service. Gold price guaranteed for 7 days even if prices go down, and if they go up they pay you more. Superb

20 de maio de 2026
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Resposta da The GoldMonkeys

Hello
Thank you very much for leaving a review! We are proud of offering customers a guaranteed price in case gold prices go down, but increasing our prices if the wholesale price rises between getting a quote and sending in items. We don't believe anyone else does this.
Thanks again and best wishes
The GoldMonkeys

Classificada 5 em 5 estrelas
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Resposta da The GoldMonkeys

Dear Mr. Daley,
Thank you so much for your review! Fast, straightforward gold selling is exactly what we built GoldMonkeys around — no unnecessary delays, no hidden fees, just a simple process from quote to payment. We're really pleased it felt that way for you.
Best wishes
The GoldMonkeys

Classificada 5 em 5 estrelas

Honest. Transparent. Straightforward process

Having decided to sell my gold with Goldmonkeys I had a quick yet reassuring conversation with Michael prior to posting the package.

I was impressed with the whole process and surprised, having posted my gold on a Friday, to receive an offer via email together with a breakdown of items, weight, carat and offer together with photos of the jewellery being weighed on the Saturday. I accepted the offer and was more surprised to have the money transferred into my account on a Sunday.

I would highly recommend Goldmonkeys to anyone wishing
to sell their gold. I am grateful for their honesty and transparency about the weight, carat and value of my gold being much higher than I had anticipated.

Many thanks

10 de maio de 2026
Opinião espontânea
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Resposta da The GoldMonkeys

Dear Louise,

Thank you so much for yout review — it really captures what we aim to deliver at GoldMonkeys.
You've highlighted something we're particularly proud of: the speed of the process doesn't come at the expense of transparency. Receiving a full breakdown of weight, carat, and valuation — with photos of your jewellery being weighed — on a Saturday, with payment reaching your account on a Sunday, is exactly the kind of service we want every customer to experience.
For anyone researching how to sell gold jewellery online in the UK, this review answers some of the most common questions people have: How long does it take? Can I trust the valuation? Will I know exactly what I'm being paid for, and why? The answer in your case was: offer received within 24 hours of posting, payment cleared the following day, with a fully itemised breakdown and photographic evidence of the weighing process.
We're also delighted that the valuation exceeded your expectations — gold is often worth more than people realise, especially when assessed honestly against current spot prices rather than the discounted rates many high street buyers offer.
Thank you again, and we're so glad Michael could reassure you before you posted. We'll pass your kind words on to him.
Thank you again!
Best wishes
The GoldMonkeys

Classificada 5 em 5 estrelas

I sold lots of my gold with Gold…

I sold lots of my gold with Gold Monkey.They are so good,reliable,so fast
.The Gold Monkey was so much fair with the price of the Gold and the payment was so fast credited in my account the same day they received and tested the item.Excellent Amazing Customer Service.They are so so good company Thanks to Michael and to all the staff team.

9 de maio de 2026
Opinião espontânea
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Resposta da The GoldMonkeys

Dear Geraldine
Thank you so much for such an enthusiastic review — and for being a returning customer! Selling gold multiple times with us means a great deal, and we're thrilled the experience has been consistently positive.
Same-day payment is something we work hard to deliver. Once your gold has been received, tested, and a valuation agreed, we aim to transfer payment the same day — and it's always wonderful to hear when that lands exactly as promised.
You've also touched on something important: fair pricing. At GoldMonkeys, our valuations are based on the live gold spot price, with full transparency on weight and carat — so you're never left wondering how we reached the number we did.
Michael and the team will be delighted to hear your kind words. We look forward to helping you again whenever you need us.
Best wishes
The GoldMonkeys

Classificada 5 em 5 estrelas

Excellent Service from start to finish

Excellent Service from start to finish. Gold & Silver valuations locked in & better than any others quoted. Payment is prompt (same day) once items are received, tested & weight checked (adjusted if needed). Overall a very honest trustworthy company, that I have used twice, highly recommended, 5⭐

1 de maio de 2026
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Resposta da The GoldMonkeys

Hello!
Thank you for your kind review — and for trusting us a second time. Repeat customers mean everything to us.
You've captured the GoldMonkeys process beautifully: valuations agreed upfront and locked in, independent testing and weight verification on arrival, and same-day payment once everything is confirmed. The adjustment process you mention is worth highlighting — if the final weight or purity differs slightly from the initial quote, we recalculate transparently and you always have the option to decline and have your items returned free of charge.
It's also worth noting for anyone researching where to sell silver online in the UK — we value both gold and silver, and our rates are benchmarked against the live spot price for both metals. Finding a buyer who offers competitive rates across gold and silver together, with locked-in valuations, isn't always straightforward, so we're glad that came through clearly in your experience.
Thank you again for the five stars and the recommendation. We hope to be your first call next time too.
Best wishes
The GoldMonkeys

Classificada 5 em 5 estrelas

Great service

Great service, fast and efficient very easy to do x would highly recommend

29 de abril de 2026
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Resposta da The GoldMonkeys

Dear Kirsty
Thank you very much for your kind review!
Best wishes
The GoldMonkeys

Classificada 5 em 5 estrelas

They do exactly what they say

They do exactly what they say, the service is quick and the money was in my account within an hour. Would recommend and use again.

24 de abril de 2026
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Resposta da The GoldMonkeys

Dear Leila
Thank you very much for reviewing us and your kind words!
Best wishes
The GoldMonkeys

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