The GoldMonkeys Opiniões 

476
TrustScore: 5 em 5

4,9

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Wow. A company that do what they say they will. Clear & fair pricing, very fast service, good communication. Wonderful to deal with! Highly recommend. Thankyou!!!

Classificada 5 em 5 estrelas

I used gold monkeys last week to cash in a couple of broken watches in gold casings and some bracelets. They provided me with approximate quotes based on the information I gave them.I posted the items... Ver mais

Classificada 5 em 5 estrelas

Excellent Service from start to finish. Gold & Silver valuations locked in & better than any others quoted. Payment is prompt (same day) once items are received, tested & weight checked (adjusted if n... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Wow amazing customer service, exceptional quick turn around. I sent the jewellery, they received the next day, the quote was spot on, and paid within minutes of me accepting. They stayed in contact t... Ver mais

Informações sobre a empresa

  1. Comprador de jóias
  2. Empresa comercial de ouro e prata
  3. Negociante de ouro

Sobre The GoldMonkeys

Escrito pela empresa

GoldMonkeys: Sell Gold Online – Instant & Transparent Quotes & Top Prices.

The Most Transparent Gold Buyer in the UK.

We’re a small, family-run business based in Bedfordshire. Back in 2018, we saw a clear opportunity to improve the way people sell their gold and silver.

With gold prices reaching record highs, more people were looking to turn their old jewellery into ready cash. But when we looked at the options available — both on the high street and online — we noticed some common problems.

High street shops often paid far below market value. Many online services either charged for postage, gave vague or delayed pricing, or quoted generously upfront — only to deduct hidden fees later.

That didn’t sit right with us.

So we created GoldMonkeys — to make selling gold and silver simple, transparent, and fair. With us, you can:

✅ Get a market-leading price

🔒 Know your quote before sending your items

📦 Enjoy free, insured next-day delivery

💷 Avoid hidden charges — our quotes are honest and upfront

We’re here to do things properly. No pressure, no surprises — just a better way to sell your gold and silver.

Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

476 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(476)

151 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Fast efficiant service

Fast efficiant service, great communication would definately reccomend

24 de abril de 2026
logótipo da The GoldMonkeys

Resposta da The GoldMonkeys

Hello
Thank you very much for your kind review!
Best wishes
The GoldMonkeys

Classificada 5 em 5 estrelas

Absolutely outstanding from start to…

Absolutely outstanding from start to finish
I had old gold lying around the house deciding to get rid of it the whole process was so easy and I was given a guarantee price if I sent it within 7 days
I got an email from Michael the very next day with a price which I agreed on
It was in my bank account the next day

21 de abril de 2026
logótipo da The GoldMonkeys

Resposta da The GoldMonkeys

Dear Ms. Courtier,
Thank you for such a kind review — and what a common situation you describe! So many people have old gold jewellery sitting in drawers and boxes, not realising how straightforward it can be to turn it into cash.
You've highlighted one of the features we're most proud of: the guaranteed price. Once Michael provided your valuation, that figure was locked in for seven days — giving you time to decide without any pressure, and complete confidence that the offer wouldn't change when your items arrived. No last-minute reductions, no surprises.
From there, the timeline speaks for itself: quote agreed, items posted, email confirmation from Michael the following day, and payment in your bank account the day after that. For anyone wondering how long it takes to sell old gold jewellery in the UK, that's about as fast as it gets.
If you have any other pieces tucked away, you know where we are!
Best wishes
The GoldMonkeys

Classificada 5 em 5 estrelas

Really happy with my experience using…

Really happy with my experience using GoldMonkeys. The whole process was quick and straightforward - from receiving the pack to sending my items off. They kept me updated, provided a clear breakdown after testing, and the final offer was fair. Payment was made very quickly after I accepted, which was a big plus. I also appreciated the transparency about a non-gold item and the option to have it returned. Overall, a smooth and trustworthy service - would definitely recommend.

20 de abril de 2026
logótipo da The GoldMonkeys

Resposta da The GoldMonkeys

Dear Linda
Thank you for taking the time to leave such a thoughtful and detailed review — this really does capture the GoldMonkeys experience from end to end.
We're particularly glad you mentioned the non-gold item. This is something we feel strongly about: if any piece in your parcel turns out not to be gold or silver, we'll always tell you clearly and give you the option to have it returned at no cost. There are no deductions, no disposal fees, and no pressure — it's your item and you deserve to know exactly what you're sending. For anyone who has inherited jewellery or is unsure what they have, this is worth knowing before you choose a gold buyer.
The pack, the testing, the itemised breakdown, the update at each stage, and same-day payment on acceptance — you've described the full process exactly as we design it. Clear communication at every step isn't an afterthought for us; it's the thing that makes selling gold feel trustworthy rather than stressful.
Thank you again for the recommendation. We hope to hear from you again!
Best wishes
The GoldMonkeys

Classificada 5 em 5 estrelas

Fair and transparent

Have used them twice and both times they were super quick, professional and transparent. Also refreshingly fair –reflected an increase in value without any prompting. Would recommend.

17 de abril de 2026
Opinião espontânea
logótipo da The GoldMonkeys

Resposta da The GoldMonkeys

Hello
Thank you for coming back to us a second time — and for leaving this review. Repeat customers are the best measure of whether we're doing things right.
The detail you've highlighted is one we're genuinely proud of. When gold prices move between the time a quote is issued and the time your items are tested, we reflect the higher value automatically — no need to ask, no need to negotiate. If the market has moved in your favour, you should benefit from that. It's simply the right thing to do.
For anyone comparing gold buyers in the UK, this is worth paying attention to. Not every buyer will voluntarily adjust upward when spot prices rise between quote and payment. At GoldMonkeys, that's standard practice.
Quick, professional, transparent — and a final payment that reflected the best available rate at the time of testing. That's what we aim for every time. Thank you again for choosing us!
Best wishes
The GoldMonkeys

Classificada 5 em 5 estrelas

Excellent service

Excellent service, quick response,offered more than I expected, and money paid quickly into my account. Would definitely recommend.

17 de abril de 2026
logótipo da The GoldMonkeys

Resposta da The GoldMonkeys

Dear Ms. Foster
Thank you very much for your kind review!
Best wishes
The GoldMonkeys

Classificada 5 em 5 estrelas

Honest and Speedy Transaction

Cannot fault my experience using The GoldMonkeys.
Day 1. Used their website to get a price for my gold and order the gold selling pack.
Day 2. Pack received. Gold placed in pack and dropped off at my local Post Office. Didn't even have to pay for the postage.
Day 3. Received email confirming receipt of gold and the same agreed price. Money paid into my bank account the very same day.
I will definitely be recommending them to friends, family and anyone reading this review.

9 de abril de 2026
logótipo da The GoldMonkeys

Resposta da The GoldMonkeys

Dear Neil
Thank you for this — the way you've laid it out really does tell the full story, and we couldn't have described the process better ourselves!
Three days from first visiting the website to money in your account. No hidden fees, no revised offers, no waiting around.
We're delighted you'd recommend us to friends and family — and to anyone reading this. Thank you.
Best wishes
The GoldMonkeys

Classificada 5 em 5 estrelas

Fast service and the best price by far…

Fast service and the best price by far for my gold

1 de abril de 2026
logótipo da The GoldMonkeys

Resposta da The GoldMonkeys

Dear Leanne
Thank you very much for your review!
"Best price by far" is something we hear regularly, and it's no accident. GoldMonkeys benchmarks every valuation against the live gold spot price, and our top rate pays well above 90% of that spot price — significantly higher than the 40-70% typically offered by high street gold buyers, and above the rates many online competitors quietly advertise.
Best wishes
The GoldMonkeys

Classificada 5 em 5 estrelas

Great experience

Great experience. Genuine service and super fast payment. Shocked how well it went and how quickly they responded

28 de março de 2026
logótipo da The GoldMonkeys

Resposta da The GoldMonkeys

Dear Ms. Thurgood,
Thank you very much indeed for your kind review!
Best wishes
The GoldMonkeys

Classificada 5 em 5 estrelas

Would recommend…

Amazing fast professional service from start to finish. Would definitely recommend very happy customer.

27 de março de 2026
Opinião espontânea
logótipo da The GoldMonkeys

Resposta da The GoldMonkeys

Dear Ms. George,
Thank you very much for choosing us and for leaving a review. We're delighted you were happy!
Best wishes
The GoldMonkeys

Classificada 5 em 5 estrelas

So helpful & very honest.

Super impressed with this company firstly they were very friendly and helpful with answering questions which was great , but the most amazing thing is the honesty!
I was very happy with my quote but once delivered they contacted me to say the price of gold had increased and passed that bonus onto me.
It's so hard to know who to trust when selling gold as a lot do try to rip you off but if a company actually gives you more you know you're found an honest company. Highly recommend.

14 de março de 2026
Opinião espontânea
logótipo da The GoldMonkeys

Resposta da The GoldMonkeys

Dear Bonny,
We're very happy you were able to benefit from the rising gold price!
Best wishes
The GoldMonkeys

Classificada 5 em 5 estrelas

5 Star would have given more.

Anything less than 5 star would not fairly reflect our experience at Gold Monkeys.
Not only was the whole process very quick and easy but they came back with a price before I had expected them to receive the gold. The price offered was in our opinion a very fair and the money was in our bank within an hour of
acceptance. Super service.

27 de março de 2026
logótipo da The GoldMonkeys

Resposta da The GoldMonkeys

Hello,
Thank you very much for taking the time to leave a review and we are glad you were happy with the service!
Best wishes
The GoldMonkeys

Classificada 5 em 5 estrelas

Was an excellent service

Was an excellent service, it was the best quote and a fast and friendly service. I would recommend them and I would use again

26 de março de 2026
logótipo da The GoldMonkeys

Resposta da The GoldMonkeys

Dear Mr. Johnston,
Thank you for reviewing us! We are very happy we were the best price and you were satisfied with the service.
Best wishes
The GoldMonkeys

Classificada 5 em 5 estrelas

Fantastic service and response.

Fantastic service and response.
Money within bank within 15 minutes, incredible.

23 de março de 2026
logótipo da The GoldMonkeys

Resposta da The GoldMonkeys

Hello
Thank you very much for your review, we're delighted you were happy with your speed of payment!
Best wishes
The GoldMonkeys

Classificada 5 em 5 estrelas

Fantastic communication

Fantastic communication, great price given & speedy service, I actually got more than originally quoted and they also reimbursed the extra delivery cost I paid due to the value. Amazing & I would highly recommend.

18 de março de 2026
logótipo da The GoldMonkeys

Resposta da The GoldMonkeys

Dear Ms. Walker,
Thank you for choosing us and we're very glad you benefited from the rising gold price with a higher quote!
Best wishes
The GoldMonkeys

Classificada 5 em 5 estrelas

Having never sold gold before was…

Having never sold gold before was apprehensive, but certainly use this company again. Was 100% as described very efficient. Good communication with the customer! Thank you again.

13 de março de 2026
logótipo da The GoldMonkeys

Resposta da The GoldMonkeys

Hello
Thank you very much for choosing us and for leaving a review!
Best wishes
The GoldMonkeys

Classificada 5 em 5 estrelas

Fast and quick

Fast and quick, excellent

10 de março de 2026
logótipo da The GoldMonkeys

Resposta da The GoldMonkeys

Dear Ms. Reed,
Thank you for choosing us and leaving a review!
Best wishes
The GoldMonkeys

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais