GoldStar Trust Company Opiniões 800

We were looking to diversify but not familiar with buying precious metals. The team was patient and answered all our questions

Relatively easy starting a new account; however, the annual snail mail fee notices are bad for me. i live abroad and have mail sent to my elderly father. i prefer to do all notifications by email and letter mail regarding a bill sent will cause me problem

Oliver and team made the roll over of my 403B very easy. They were very helpful!

My questions were answered and the professional guidance o your team was greatly appreciated.

Appreciate the ease in which the IRA account was established and communication for answering all questions. Services were prompt and complete.

Great experience! Knowledge people, kind, and courteous!

I have been trying to liquidate my account since last year; mainly due to their excessive fee's. I get a runaround. They send me Docusign forms which I sign and submit and nothing gets done. All I want is them to sell my assets and cut me a check. Meanwhile the stall game costs me more fee's as they delay now for over 7 months, and now they sent me another bill.

Not diligent enough to be handling
people's money.

A new profile shouldn’t be at a $14k deficit after converting to gold. You use fear to drive sales and sell your gold way above market value

Sean's professionalism and knowledge.
His customer orientation was apparent.
Great job!

I found that everyone was honest, helpful and provided great feedback on my needs. Communication was good and I felt like I made the correct choices.

I was a bit nervous making this transition as I expected it to be really complicated however the process of transferring a regular 401K to a Precious Metals was relatively seamless and didn't take very long.

The transfer of funds was super easy

Everyone I talked with was professional and courteous. A special thank you to Anna Wiley.

Good communication

Great communication; fast turnaround; easy process.

Steve Rand from Scottsdale facilitates my transfers from my other ira. Sometimes the paperwork from the transferer is difficult, but Gold Star is efficient, organized and communicates effectively by email, and mail, with updates and invoices. Easy to use.

The staff was friendly and knowledgeable about the precious medals and the process in witch it took to transfer from a 401k to an IRA

Extremely knowledgeable. Extremely helpful. Extremely easy. Makes me extremely happy. What a great experience.