Sahra; Was vary helpful and patient with helping me with correcting my account. Everyone at GoldStar has been excellent to deal with and vary helpful with my new acount.
A empresa respondeu
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Leia as opiniões dos outros
I was going to give Gold Star a 4 instead of a 5. However, I then realized my difficulty in finding the data I wanted to get online was due to my own ignorance, since I am a relatively new client. I d... Ver mais
A empresa respondeu
In the stress I experience from the company that held my funds (e.j.) which appeared to be vague, indifferent, putting the burden of the process of transferring my money to your company & Birch Gold i... Ver mais
A empresa respondeu
Likes: no financial accounting mistakes Dislikes: 1. Communications are terrible; customer is not notified when a structured settlement matures and not notified when a new one is added. 2... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Established in 1989, GoldStar Trust Company has 30+ years of experience in providing specialized services as a Self-Directed IRA Custodian, Trustee and Escrow/Paying Agent. For more than three decades, we have offered unique retirement solutions that allow investors across the nation to diversify their IRA portfolios with alternative investments to traditional stocks, bonds and mutual funds. GoldStar is known for comprehensive expertise, industry innovation and friendly, conscientious service.
Informações de contacto
701 S Taylor, LB110, 79101, Amarillo, TX, Estados Unidos da América
- (800) 486-6888
- info@goldstartrust.com
- www.goldstartrust.com
4,3
Excelente
800 opiniões
Respondeu a 87% das suas opiniões negativas
Geralmente responde dentro de uma semana
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Resposta da GoldStar Trust Company
Thank you for the review!
Resposta da GoldStar Trust Company
Thank you for the review!
Resposta da GoldStar Trust Company
Thank you for the review!
Resposta da GoldStar Trust Company
Thank you for the review!
Transfer of IRA to precious metals backed IRA
The staff at GoldStar called multiple times to help me make the next move. They were helpful and encouraging. They made sure my IRA transfer to precious metals went smoothly.
30 de julho de 2024
Resposta da GoldStar Trust Company
Thank you for the review!
The personnel was soo nice and…awesome
The personnel was soo nice and professional it was an enjoyable and enlightening experience. I was able to learn so much and easy to understand the process
2 de agosto de 2024
Resposta da GoldStar Trust Company
Thank you for the review!
Resposta da GoldStar Trust Company
Thank you for the review!
Metal sales people just dump you off…
Metal sales people just dump you off with Trust company when moving an IRA to metals. No followup no calls no email.
30 de julho de 2024
Resposta da GoldStar Trust Company
Thank you for the review!
SEEMLESS TRASACTION
Interacted with a number of account professionals. Each was very responsive in answering my questions. This was the first time transferring my IRA to gold & silver. So glad that I did, and GoldStar handled the transaction seamlessly.
18 de junho de 2024
Resposta da GoldStar Trust Company
Thank you for the review!
⭐️⭐️⭐️⭐️⭐️…
The process was seamless and I am referring my experience to the people closest to me. With the world in chaos it is smart to diversity your retirement portfolio.
26 de julho de 2024
Resposta da GoldStar Trust Company
Thank you for the review!
Resposta da GoldStar Trust Company
Thank you for the review!
Taking to long to confirm $ transferred…
Taking to long to confirm $ transferred from previous IRA been over 7 days since confirmation of leaving previous IRS & floating in cyberspace
25 de julho de 2024
Resposta da GoldStar Trust Company
A member of management will reach out within 24 hours.
fees structure is not clearly stated on…
fees structure is not clearly stated on original consultation. late fees are also high and not handled with any grace. losing money!
24 de julho de 2024
Resposta da GoldStar Trust Company
A member of management will reach out within 24 hours.
Easy and first time customer
18 de julho de 2024
Resposta da GoldStar Trust Company
Thank you for the review!
Resposta da GoldStar Trust Company
Thank you for the review!
I had a late fee but was unable to log…
I had a late fee but was unable to log on and pay my bill. Frustrating and when I called I was told nothing can be donr
16 de julho de 2024
Resposta da GoldStar Trust Company
Thank you for the review!
Outrageous fees
15 de julho de 2024
Resposta da GoldStar Trust Company
A member of management will reach out.
Resposta da GoldStar Trust Company
Thank you foe the kind review!
Excellent customer service!
11 de julho de 2024
Resposta da GoldStar Trust Company
Thank you for the review!
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