Sahra; Was vary helpful and patient with helping me with correcting my account. Everyone at GoldStar has been excellent to deal with and vary helpful with my new acount.
A empresa respondeu
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Sahra; Was vary helpful and patient with helping me with correcting my account. Everyone at GoldStar has been excellent to deal with and vary helpful with my new acount.
A empresa respondeu
I was going to give Gold Star a 4 instead of a 5. However, I then realized my difficulty in finding the data I wanted to get online was due to my own ignorance, since I am a relatively new client. I d... Ver mais
A empresa respondeu
In the stress I experience from the company that held my funds (e.j.) which appeared to be vague, indifferent, putting the burden of the process of transferring my money to your company & Birch Gold i... Ver mais
A empresa respondeu
Likes: no financial accounting mistakes Dislikes: 1. Communications are terrible; customer is not notified when a structured settlement matures and not notified when a new one is added. 2... Ver mais
A empresa respondeu
Established in 1989, GoldStar Trust Company has 30+ years of experience in providing specialized services as a Self-Directed IRA Custodian, Trustee and Escrow/Paying Agent. For more than three decades, we have offered unique retirement solutions that allow investors across the nation to diversify their IRA portfolios with alternative investments to traditional stocks, bonds and mutual funds. GoldStar is known for comprehensive expertise, industry innovation and friendly, conscientious service.
701 S Taylor, LB110, 79101, Amarillo, TX, Estados Unidos da América
Respondeu a 87% das suas opiniões negativas
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The agent, Sarah, was very helpful, professional and thorough. She addressed all of my questions quickly, leaving nothing unanswered and activities moving forward.

Resposta da GoldStar Trust Company
They take really good care of their clients!

Resposta da GoldStar Trust Company
It was easy, but as a novice to these processes, there was too much mystery as to the internal workings of the money exchange. I was nervous and rather alone until the exchange was verifiably successful.

Resposta da GoldStar Trust Company
A relatively easy process even for the non-initiated and those with little financial experience.

Resposta da GoldStar Trust Company

Resposta da GoldStar Trust Company
Working with their Team was fantastic, helped me through the whole process.. they made it so easy!!!
Thank you Deshia and Gordon!!!

Resposta da GoldStar Trust Company
I was notified promptly of my funds arriving and they quickly signed my purchase documents.

Resposta da GoldStar Trust Company
Do not like their website not being up to date. I was told you must call to find out your investment amount. Fees are oddly invoiced. You should be able to know everyday the true amount of your investment.

Resposta da GoldStar Trust Company

Resposta da GoldStar Trust Company
They were very helpful during account setup, answering any questions I had very promptly.

Resposta da GoldStar Trust Company
This company charges $100 to manage my silver account. what is there to manage with just silver? No stocks or bonds that must be managed so they can be sold and bought to make money. They do charge a storage fee of $100 this is ok. they must keep the silver in a vault. Now they charging a fee to send paper invoices. I am removing my money.

Resposta da GoldStar Trust Company
I had to call you several times before I was able to find out if you received my check for $55,960

Resposta da GoldStar Trust Company
At Goldstar the people are great and everything just seems to work as designed.

Resposta da GoldStar Trust Company
You kept at it until my other account (with UBS) finally my money was transfered. What an ordeal. Thank you and now we can start a new relationship with you-looking forward to it.

Resposta da GoldStar Trust Company
Talking to Eve. She has made my decision and rollover very easy. She is such a blessing.

Resposta da GoldStar Trust Company

Resposta da GoldStar Trust Company
So professional and kind. Everyone made the process so easy to navigate. Sean was very knowledgeable on the product. Chase has been orchestrating everything with ease. I did not have any reservations with investing with you

Resposta da GoldStar Trust Company
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