These guys have gotten very hard to deal with. A refund is NOT a refund!!! It's just a credit AND it can only be used on HotDeals! I made a reservation late at night, canceled it first thing the next... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
These guys have gotten very hard to deal with. A refund is NOT a refund!!! It's just a credit AND it can only be used on HotDeals! I made a reservation late at night, canceled it first thing the next... Ver mais
A empresa respondeu
I have used GolfNow for over 15 years, from the start GolfNow provided ease of booking rounds and the money savings from hot deals were fantastic. The points I earned in the early years allowed for al... Ver mais
A empresa respondeu
Set.up a tee time the course called me and said it was too cold to play. They canceled my reservation and GolfNow won’t refund my money. All they do is keep telling me they can’t get an answer at the... Ver mais
GolfNow booking was very easy, made check in easy as well. Sometimes there is a pre-paid option which makes check-in even faster.
A empresa respondeu
Trusted by millions of golfers, GolfNow makes it easy to find and book great deals on tee times at 9,000+ courses. Book anytime, anywhere.
Estados Unidos da América
Respondeu a 95% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
While they can offer some decent golf rates, beware of the fine print that is very hard to read when booking a tee time on your phone. I learned the hard way that some of their rates are non-refundable!

Resposta da GolfNow
Golf now en remplacement de my Green fee
Où sont les prix attractifs de my Green fee ?
Golf now est nul son application est pourrie alors qu’avant my Green fee fonctionnait parfaitement bien !!!
Golf now cest vraiment pitoyables 🤬

Resposta da GolfNow
Horrible!! I accidentally made a tee time at the wrong course, and they won't refund my money

Resposta da GolfNow
When booking via a “hot deal” GolfNow will significantly increase the convenience fee which will actually make the round more expensive than if you hadn’t used it.

Resposta da GolfNow
I paid for a golf tee time which I then had to quickly cancel and received a GolfNow confirmation that my tee time was canceled and I have been refunded for the full amount.
However, they never refunded my credit card and when I disputed the charge with my credit card company, this vendor sent my credit card company a letter that I committed friendly fraud.
I have the GolfNow receipt which shows GolfNow stated they refunded me, which they did not and thus this company is not to be trusted.

Resposta da GolfNow
There was a promotion for a 25% discount that I was unable to apply so I am not happy about that

Resposta da GolfNow
Years ago I was a member of Revolution Golf.
GolfNow bought them. I never set up an account as I had no intention of using them.
I still get email ads from them.
When I click unsubscribe each time it says I'm unsubscribed. Right up until I get the next email.
There is no way to contact them by email. You have to call them. They won't do anything, and I mean anything including let you talk to a supervisor/manager without your address and phone number listed on the account. Which I never set up, remember?
But they did have my email address, so the info for my account was tied to that email account. I went to the website and clicked log in, then said I forgot my password.
They sent me a link to reset it and what do ya know, I was able to log in.
Went to account details, the username was computer generated. The address that was entered was their address in Orlando. The phone number they entered was a variation of their own 1-800 number.
These bastards created an account FOR me! One that I had no idea of and no clue what info they had entered.
Probably so they could get numbers to advertise with.
Most unethical group of asshats I have ever dealt with.
NBC should be really proud of these jerks.
Just don't.
Update: I just got a follow-up from GolfNow.
It seems that before they can help me, they need my phone number and a reservation number.
So, they never read my review.
They entered a phone number, I didn't.
I've never used their service, so there is no reservation number. I gave them the email address that they have.
If I can figure it out with just that, they should be able to as well.

Resposta da GolfNow
I got $200 in gift cards for Christmas and just like the other reviews. The funds disappear when trying to book and then golf now never puts them back. You have no tee time and no funds. I have been emailing for over a month for help. This company is terrible. Just call the club directly. I will open up BBB claim to help.

Resposta da GolfNow
Will NEVER use this company again. We were trying to use our Golf Now gift card, but Golf Now is claiming we used it. They claim it has zero funds. We have never used it!!! We have been contacting customer service for over THREE WEEKS. They don't respond to any of our emails and if we call them, no one has a resolution to our problem. They are useless. Very disappointing.
How can I DM golf now? I don’t see any information.

Resposta da GolfNow
GREEDY company they used to allow you to use the points you earned in the GolfPass free trial and now you can’t so what is the point of even accumulating points at all just to be forced to upgrade to a membership I’m just gonna book tee times straight through the golf course website from now on

Resposta da GolfNow
I purchased gift card and noticed that a portion of the fund had disappeared. I contacted golfnow support but they never got back to me so I opened a case with BBB and they got back to me right away and gave me credit but the credit I received could be used only for hotdeal and expires within 6 months. I contacted them again but no answer again. I will never use golfnow again.

Resposta da GolfNow
Golf Now is awful. Do not join! The course choices are limited, you only save money with Hot Deals otherwise you can book directly with the course and get the same rates or sometimes lower since they have deals. If you ever need to contact them You Can’! I needed to try to move my tee time up so I called and received an automated answering and the recording just kept saying “How can I help you.” despite replying back, "I would like to change my existing tee time." Just an awful platform and customer service non-existent!

Resposta da GolfNow
finally got the discount. When you have credit you need to cancel using it in order to get the promo codes !!

Resposta da GolfNow
I reserved a round at a resort in WV. The WV course's site automatically connects to Golf Now. I paid $65 online. When I arrived, the pro shop person told me that their system indicated that I had not yet paid. I was also told that the winter rates were still in effect and walking would cost $15, not $65. I paid an additional $15 in cash and figured that I could call Golf Now and the charge would be reversed. I got an incompetent idiot with an Indian accent who was not proficient in English. The $65 charge was not reversed. Golf Now stole my money and got away with it.
Reply from GolfNow
18 hours ago
Thank you for your feedback. We're sorry to hear there was a disconnect between the course and platform. Please DM or call us, 1 (800) 767-3574, we would love to help correct the charge.
This is a follow up to previous post. I contacted Golf Now because of their response to my Trust Pilot survey and claim that they “would love to help correct the charge.” It was quite a hassle and rather quite bizarre. The customer service representative, so called, advised me that he would need to contact the WV golf course pro shop and have us on a three way call. I explained to the Golf Now representative that Golf Now has already pledged that they would pay back the money that they stole. I realized that there was no point in arguing with a guy in India or Singapore and agreed to the 3 way call. The guy at the pro shop in West Virginia was awesome and stated that he remembered the incident, completely corroborated my version of events and went on to bash Golf Now and how golfers get better rates if they contact the pro shops directly and that the transition of WV’s 4 state park golf courses to Golf Now has been really bad. This process took almost 30 minutes. After the pro shop guy in WV hung up, I was advised that a manager from Golf Now would call me back to set up my reimbursement. I was contacted by Ridley, who was surprisingly proficient in English. Ridley sent me an email with instructions for all of the supporting information that I WOULD NEED TO SEND Golf Now. I fruitlessly tried to explain to Ridley that Golf Now has already agreed to pay back the money that they stole from me. Ridley agreed, but said he still required me to send screen shots of the charge, the last 4 of the credit card etc.
I contacted Golf Now the day after my round to request a reversal of the charge. It was not successful. I contacted Capital One to dispute the charge. That suggests that 1. Golf Now did not cooperate with Capital One 2. Capital One is completely feckless and treats their customers badly. I have disputed 7-10 charges over the last 20 years and this is the first dispute that was not successful. 3. Golf Now is completely happy to steal money from its customers and only responds when poor reviews are available to the public. 4. Even after agreeing to repay stolen money, Golf Now has yet to reimburse me for the money that they stole. Ridley told me that he would help me. I provided him all of the information that he said was necessary, but he has yet to follow up. Subsequent calls to Golf Now have only resulted in pretend customer service with buffoons who seem to only be capable of saying "may I please put you on hold for a brief moment" or "I am going to help you."
This is an update. Ridley at Golf Now has again pledged to repay me, but continues to hide. The customer service agents, so called, at Golf Now are just liars and thieves.

Resposta da GolfNow
My experience at Olympia Hills was very positive. The fairways were in pretty good shape for Kate winter. The greens were recently overhauled but still in great shape! Each hole had different landscaping with sand traps, water,..uneven terrain,…all that made play today very challenging.
The Marshall kept the flow of players up tempo so we weren’t waiting at any tee box! The course was very enjoyable to play. I had a great time and will come back. Mark

Resposta da GolfNow
Tried to get Tee time at Preserve golf in Dunnellon Fl. All infor correct on Credit Card & corresponding Address. Couldn’t advance on my I phone 13. Dead in the water!! I’ve heard others having problems!! What happened to old system I used for yrs. Better get your act together!!

Resposta da GolfNow
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.