GolfNow Opiniões 1404

I had an emergency that I needed to cancel I know I needed to cancel 24 hrs but with my emergency tried calling the course 23 hrs before and they told me to contact GolfNow which I did and after being on hold for 20 min finally someone answered which they tried to contact golf course and no one called me back with a yes or no since I had prepaid I had to give some friends my tee time so I would lose $300 dollars

VERY RELIABLE. Emma help me refund my booking

I've had mostly good experiences, with some bad, with GolfNow over the years; but my latest experience has led me to discontinue any further involvement with GolfNow . . . here's my story . . . I booked a Hot Rate deal on GolfNow for Nayar Course / Puerto Vallarta, 2 pm on Wed, Feb 26th . . . got all the way to the final, confirm stage -- and then I got a message 'This tee time is no longer available." . . so I tried to book the 2:08 pm tee time . . same routine, all the way to confirm, and 'This tee time is no longer available.' . . . hours later, I checked, and -- of course -- both tees were available . . tried to secure, same no luck . . then, I tried chat, phone calls, etc., and I found GolfNow to be incredibly unhelpful . . so yesterday, after two days of trying on the portal, I called in, explained all to a rep, and she said that she'd have someone work on an override due to the internet issues and reconnect . . did that help in any way ?? Here's the message I received -- 'We regret to inform you that your override request for Vista Vallarta Golf Club was unsuccessful.' That completely unhelpful, unsupportive message was, for me, the end of about 2 hours of wasted time trying to book a tee time on GolfNow . . . .

that will never happen again . .

thanks for listening, Steve J

I used Golf Now several times and it was a good and convenient app to find a golf course. I stopped because they started charging me 1% for “charity.” I give to charities, charities that are important to me and my family. I do not know who or how much GN gives the monies collected from it subscribers. I will not fund charities that I am opposed to so I have stopped using golf now. I have learned it isn’t much of a savings anyway and canceling, if necessary, is much easier directly with the course. GN is a good business but has decided they know better how to spend our money on charity than we do.

People were friendly the tee time wer on time. the greens fast and in great shape.

It had sucked I just left a 5 star review to see if I could get a response from golf now because I've noticed so far they only resp and to good reviews and does not try to help with any of the problems ppl keep having I myself have had good and bad experiences but one thing for sure they have been very confusing and impossible to get ahold of and they don't seem to care

Much easier to book, review, and apply my discounts..
Please do the same for Taylor Made..! I haven't been able to redeem for 2 years..

It’s been a fairly easy booking experience for me over the years. Not to say that it’s been an affordable experience but what’s not expensive nowadays! I really love the game of golf so I’ll probably continue to pay the unreasonable prices to play, until I retire and then most likely will get my fix at the range. By the way, I live in California where we just bend over and take it like a man😩

I did not receive the convenience fee discount

Some Golf Courses in the area will only let you book 2 player via the GofNow App. Sometime I do play as a single, however I am excluded from playing these course as a single player unless I book it directly with the Golf Course.

Deceptive advertising for Golf Pass+ Membership.
As a Black Friday deal in November 2024 Golf Now offered their Golf Pass+ Membership discounted from the regular price of $99 to $79. The offer stated clearly (I made a screenshot) that the offer included one full year of waived tee booking fees. Today I booked my 11th tee time and Golf Now charged me a $6.98 booking fee. When I called customer service about this they asked that I email them a copy of my screen shot. Then I got a call back about an hour later from an agent (from India) that said that I only get 10 waived tee credits and that the offer did not state that they were waived for a year. Following is the offer wording verbatim. FOR A LIMITED TIME GET $20 OFF A MEMEBERSHIP THAT INCLUDES WAIVED TEE FEES FOR A FULL YEAR. This could not be more plain, but the agent keep telling me that is not what the wording was even thought I provided him clear proof. Beware of Golf Now as they don't hold up their end of the deal.

When the golf course closed due to weather, there was no way to reach anyone for any reason. I couldn't play golf, cancel, or even get a hold of anyone to get a credit to play again. I was on hold for 45 minutes two separate times and got nobody, I tried to send 3 different emails and it said it could not send. What a joke. Never, ever, ever use them. Call the golf course instead and save yourself a headache.

1/14/25 update: I updated my review from 1 start to 2. They did finally respond back to me via email, and they did reimburse me. Basically, I was on an annual auto-pay, and I forgot, don't use the service anymore, and it auto-got me, for 2025, since I forgot it was on auto renew. They did finally reimburse for that, so that was nice of them...but they sure don't make it easy to contact them when you need to speak to someone LIVE. Impossible actually.

ORIGINAL REVIEW:
Omg, company is a joke. Can't reach customer service, they provide no other means to reach them, besides an automated phone system that never takes you to a representative.
Horrible horrible horrible.
GolfNow idiots... If you're out there reading this, contact me, and maybe I'll remove this review. Quit stealing my money.

Golfnow is awful, never use them. You make a reservation that states 24 hour cancellation policy. You cancel and they take your money, they dont refund it. They give you 6 months to use it, you have to read a detailed concellation policy to make a gofl reservation. What a joke.

Simple and easy to use. Had no issues or complaints.

Bottom line: I will not use Golf Now ever again–not for booking tee times and especially gift cards. The gift card program is too complex and restrictive. Applying the gift card was confusing, basically so difficult and frustrating that it reduced the overall value of it. A real hassle. On top of that, on one of the customer service calls the agent hung up without resolving the payment issue on my booking necessitating another time consuming call. I would never gift anyone with Golf Now.

Why are u sending golf courses in Seattle / emails daily?
I’m in Palm Springs CA!
Only in Seattle in summer-Plus, the courses you feature are dogs