Go Modern Furniture Opiniões 

51
TrustScore: 4.5 em 5

4,5

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Classificada 1 em 5 estrelas

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A empresa respondeu

Classificada 5 em 5 estrelas

Very pleased that we found Go Modern. Wide range of Italian furniture at various price points and really helpful guidance and advice, particularly from Claudio. Helped us to furnish our entire flat an... Ver mais

Classificada 5 em 5 estrelas

Go Modern is a top tier furniture retailer. The furniture selection is one of the best - beautiful, high quality European designs. The end-to-end service is from shopping to delivery and installation... Ver mais

Classificada 5 em 5 estrelas

Cecilia was so patient and kind with us, even though we took forever to choose two complimentary sofa covers for the sofas we bought from Go Modern. She gave us brilliant advice and helped us to find... Ver mais

Informações sobre a empresa

  1. Loja de móveis

Escrito pela empresa

Superb modern designer furniture including bedroom furniture, garden furniture, dining and living room furniture plus flueless fires. Our contemporary furniture ranges include sofa beds, sideboards, wardrobes, contemporary beds, wall units, bookcases, coffee tables & more.


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

51 opiniões

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1 estrela

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Geralmente responde em 14 horas

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4,5

Todas as opiniões

(51)

11 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Perfect Design & Installation Service

Boyana is a pleasure to deal with. She offers so much help in designing products that match my interior space perfectly getting the design, size and finish just right every time.
The installations are always handled professionally too.
I would never go anywhere else.

24 de abril de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great range of modern furniture

Go Modern carry an impressive range of modern furniture -- impressive in terms of brands, styles and prices. The hard part for the customer is choosing, especially as there's only room to have a fraction of what can be ordered on display in the shop.

The team at Go Modern are endlessly patient, going through samples and reviewing options as often as needed.

When we finally made our choice, the ordering process was simple and delivery came even sooner than promised. Best of all, we love the look of the Bontempi Casa table newly installed in our dining room.

23 de janeiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

I recently purchased a dining table and…

I recently purchased a dining table and had an excellent experience from start to finish. Ricardo was incredibly knowledgeable and helpful—he took the time to explain all the details and made sure I chose the right table for my space. The quality is outstanding, and the shipping to France was smooth and timely. I couldn’t be happier with the product and the service. Highly recommended!

22 de abril de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

I had a great experience with Go Modern…

I had a great experience with Go Modern Furniture. I ordered the Porada Atlante TV unit, and the quality was outstanding—beautiful craftsmanship and exactly as described. Communication was smooth from start to finish, and Ricardo was incredibly helpful throughout the process. Delivery was careful and professional. Highly recommend them for anyone looking for stylish, high-quality furniture.

6 de abril de 2025
Opinião espontânea
Classificada 4 em 5 estrelas

Excellent Products and Company

Fantastic products and of a very high quality. I did have a problem with the item I ordered (not in quality) and the owner has gone out of her way to resolve the issue. I would not hesitate to recommend this company and the products.

11 de abril de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Visiting Go Modern was an absolute…

Visiting Go Modern was an absolute pleasure. They have expanded there showroom which covers so much choice. We placed an order with Boyana which we have received. Service was great from start to finish including installation

23 de agosto de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

A first class service from Go Modern…

A first class service from Go Modern from choosing the material for the sofa and the dining chairs and the design of the coffee table. The delivery men were very good putting the sofa and the coffee table together.
A special thanks to Claudio for all his help and advice, I can definitely recommend Go Modern.

John Dyer.

6 de junho de 2024
Opinião espontânea
logótipo da Go Modern Furniture

Resposta da Go Modern Furniture

Thank you so much for your lovely review, John! Its great to hear from happy customers & we are always very happy to help our customers with design & recommendations!

Classificada 5 em 5 estrelas

Astonishing customer service

Juha incredibly kindly chased down some replacement feet for the Fast Selva chairs I own, which had disintegrated over the many years. The company then sent me 2 sets: one black, one clear - and all FOC.

Go Modern has a customer service second to none!
Many thanks Juha

13 de maio de 2024
Opinião espontânea
logótipo da Go Modern Furniture

Resposta da Go Modern Furniture

Thank you so much for your review Sarah! Those chairs are wonderfully indestructable.. although good to know the feet might need replacing every so often.

Classificada 5 em 5 estrelas

Cannot fault Customer service- Bontempi Dining Table

I bought a Bontempi table from Go Modern and I love it. Cannot fault the customer service- the people who work here were incredibly informative about the products and they carefully explained everything about the process to me. I was told a 8-12 week lead time, which was met exactly. The delivery team were extremely efficient also and the product arrived in perfect condition.

Overall, excellent service all round and would highly recommend this company to anyone.

4 de abril de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Terrible Experience unfortunately.


Firstly I would like to say, for what it’s worth and what you’re spending with this company… Once they have your money the customer service goes out the window. .

I tend to stay away from reviewing poor experiences cause negativity only attracts negativity but thanks to telephone call with Boyana I’ve decided to take time and let everyone know about my experience.

The way “Boyana” just raised her voice on the phone in an aggressive manner is totally unacceptable. She refused to help sort an issue that we previously concluded was in a house problem. Her tone was repulsive & her attitude towards clients shows the lack of respect the company has towards their customers.

Long story short the bed is past delivery date.
DO NOT expect for your order to be on time. The infrastructure of go modern relies on an external supplier which means they can not update you on lead time or production time until they have the product. Go modern are simply a middle man.

From purchase you will enter the dark and remain there with everyone else at the company until the supplier switches on the light. Save your self money and time and go elsewhere.

I await my 3rd call back which is yet to be made.
I’m a day out of 11 weeks since order and still no delivery date. I will refrain from making any assumptions of deliverables but what I will say is, what a waste of time.

11 de janeiro de 2024
Opinião espontânea
logótipo da Go Modern Furniture

Resposta da Go Modern Furniture

Dear Ellison, I can only apologise that your experience hasnt met your expectations. The bed was ordered on Jan 15th, & as it is made to order we would expect it to take between 8-12 weeks, like all custom made European furniture. Currently its just over 9 weeks since you paid a deposit, & ordered.

Please let me reassure you that far from being 'just a middleman' we are a long established official dealer for many top Italian brands including Molteni, Cattelan, Bonaldo, Novamobili, Bontempi etc. Unfortunately the exact delivery date of is type of furniture (at the top end of the market) often isnt available until the maker has completed production, though we do get an estimated week of shipping.

We will check with the manufacturer again, to see if we have an update & will of course let you know immediately. This is how all made to order European furniture is bought though, as they simply cant keep stock of the bed in 25+ lacquer colours in two finishes, & in 10+ wood colours.

I can only apologise if you thought it would be faster & hope you will be very happy when it is delivered.

Classificada 5 em 5 estrelas

Oporto TV Unit

People who work here are very helpful when placing order. The product itself is of a good quality and it arrived when they said it would.

Delivery service although a £90 additional charge, was smooth, they placed where we wanted in the room, and they took all the packaging away.

When next needing to order furniture will be one of the companies I will check first.

9 de fevereiro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Crolinnhe Guest House bespoke Wardrobe design.

During the design phase of our Bespoke bedroom Wardrobes, Go Modern and in particular Maryam were extremely helpful in providing ideas, interior design criteria and wardrobe schematics from the Manufacturer {Lema}. The quality of the final design and installation exceeds our expectations.

22 de fevereiro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Go Go Modern!

Cecilia was so patient and kind with us, even though we took forever to choose two complimentary sofa covers for the sofas we bought from Go Modern. She gave us brilliant advice and helped us to find exactly what it was that we were looking for. James really pushed through the actual sofa delivery for us while Cecilia was away. Furniture Concept, who delivered, were also extremely accomodating and efficient. We've also bought chests of drawers from Go Modern and had the same excellent service first time around.

16 de setembro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Highly recommend

We were extremely happy with the kind help and advice we received choosing our dining table and chairs. The service was excellent throughout and the delivery men on time and extremely helpful too. I highly recommend them.

26 de julho de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Just wanted to say a special thank you…

Just wanted to say a special thank you to Maryam who was exceptional at helping us choose our tv unit. Not only was she very helpful but she came up with some great ideas too. What an asset she is to the Go Modern Team!!
Thank you
Y

2 de março de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent service from start to finish.

Excellent service from start to finish.
We ordered a Bonaldo Big table.
This is made to order so we knew it would take some time to be delivered.
We were contacted immediately after ordering to give an estimated completion time. It actually arrived ahead of schedule. The delivery company got in touch prior to the expected completion date to arrange a suitable delivery date. They were very helpful and gave us a 2 hour delivery window of 10.30 - 12.30. The drivers arrived promptly at 10.30.
We paid for a white glove delivery which was £110. For this it was delivered to our dining room which is upstairs, with a tricky staircase. No complaints or grumbles. They carefully assembled the table and without any prompting did minor adjustments to ensure it was completely stable and that we had no issues with it. They were polite and efficient throughout. They volunteered to move the position of the table to exactly where I wanted it and removed all the packaging which was an added bonus for us.
We were quoted £600 from a different company for their white glove delivery with no guarantee that it could be taken upstairs!!!
We absolutely love the table and would highly recommend this company.

11 de janeiro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Beautiful furniture and a service to match!

If you want sleek, sophisticated furniture with a wrap around professional service - then go GO MODERN!!

We went for the Jesse range of furniture - although to be honest - there was such a choice

We brought the bed, bedroom side cabinets, dressing table with poof and a large set of drawers - stunning and it looks as great as the photo's online!

Great service - the furniture is delivered to the room - assembled and the packaging taken away - very slick - no mess and you can enjoy it immediately

We had some challenges on the lead time on the final set of drawers - like very supplier right now - but unlike every other supplier, the Manager James Crauford Taylor got on the phone and explained the situation

Highly recommend

12 de novembro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

We have just received our Bontempi…

We have just received our Bontempi Artistico table and it is fantastic, beautifully made and exactly as image on the website. We are so pleased to have found Go Modern, this was our third purchase and we have just ordered a coffee table. It is such a pleasure dealing with this company the service is amazing and everyone we have spoken to has been very helpful and guided us through the many choices for each product. When the delivery team arrived another treat, they were absolutely charming, very careful and assembled the table quickly. Certainly the best delivery team we have ever experienced. Thank you James and your team.

11 de setembro de 2021
Opinião espontânea

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