Claire was so helpful & kind re my purchase of 2 OEX chairs & matching table. She demonstrated their functionality, reserved them for me for a few days and made the final transaction a pleasure, thank... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
I came in looking for a pair of hiking boots, the staff were incredibly knowledgeable and the selection of boots on offer was good. I spent about 45 minutes buying a pair of boots and was served b... Ver mais
A empresa respondeu
Friendly, knowledgeable & helpful staff who go the extra mile to make sure I left with the right walking shoes. Claire especially stands out for great customer service. Well done Go Outdoors!
A empresa respondeu
This shop is as asset to Altrincham. A really friendly store with a good level of stock. The staff are really welcoming and really know their stuff about the different clothing and equipment. I was se... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de artigos para acampamento
- Loja de roupa desportiva
- Loja de bicicletas
- Clube de escalada
- Passeios a cavalo
- Loja de artigos de corrida
Sobre GO Outdoors - Altrincham (Express)
Escrito pela empresa
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Escrito pela empresa
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Informações de contacto
72 George Street, WA14 1RF, Altrincham, Reino Unido
- 0161 694 8861
4,8
Excelente
357 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Walking shoes…
Called to get advice on walking shoes and found Chris T very knowledgable and helpful. He seemed to know all there could be about shoes and boots, and I left reassured I had made the right choice.
30 de julho de 2025
Opinião espontânea
Resposta da GO Outdoors - Altrincham (Express)
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Clare was amazing
Clare was amazing! She is well informed on various types of shoe wear and brought out different types of shoes for walking. The one we finally went for was perfect and didn’t cause any problems during the hike.
All other staff are very good as well and readily available to help.
Only problem is that stocks were low for a range of sizes in trousers and raincoats.
28 de junho de 2025
Opinião espontânea
Resposta da GO Outdoors - Altrincham (Express)
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Excellent customer service…
All staff were friendly and helpful and knowledgeable about their products. We were served by Katie who assisted us with all the products we bought- nothing was too much trouble. I would highly recommend!
1 de julho de 2025
Opinião espontânea
Resposta da GO Outdoors - Altrincham (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Great shop
Clare was so helpful and knowledgeable about the products. Chris was also supportive. Really good team in this branch.
10 de junho de 2025
Opinião espontânea
Resposta da GO Outdoors - Altrincham (Express)
Thanks so much for the 5 star review.
We're pleased you got the support you needed and for taking the time to review us here.
Best wishes,
Go Outdoors Customer Care Team
Very helpful staff.
27 de maio de 2025
Resposta da GO Outdoors - Altrincham (Express)
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Staff very attentive and provided…
Staff very attentive and provided options to my original choices that were very beneficial . Good prices . Highly recommended AAA
21 de maio de 2025
Resposta da GO Outdoors - Altrincham (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Resposta da GO Outdoors - Altrincham (Express)
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Resposta da GO Outdoors - Altrincham (Express)
Hi,
4 star reviews are important to us and reviews like this help us establish that we're going in the right direction.
Thanks for shopping with us.
Kind Regards
Go Outdoors Customer Care Team
Exemplary customer service from Chris…
Exemplary customer service from Chris T. Our daughter was preparing for her D of E bronze award and Chris could not have been more helpful in sharing his knowledge and tips. He advised us well on my daughter’s choice of equipment and it was more than up to the challenge. Thanks Chris T!
Steve, Tasneem and Aisha from Sale.
26 de abril de 2025
Opinião espontânea
Resposta da GO Outdoors - Altrincham (Express)
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Love having a go outdoors in…
Love having a go outdoors in Altrincham! It is a shame it isn't bigger or on Altrincham retail park.
9 de maio de 2025
Opinião espontânea
Resposta da GO Outdoors - Altrincham (Express)
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Just visited the store in Altrincham…
Just visited the store in Altrincham and had exceptional service from Claire. She went out of her way to help us find everything we needed and even let us know about the discounts which saved us a lot of money at the check out.
26 de abril de 2025
Opinião espontânea
Resposta da GO Outdoors - Altrincham (Express)
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Fantastic service from Chris T
Fantastic service from Chris T. He really listened to what I was saying about the type of walking boots I needed and why and also understood my budget. I have tested out my new boots and they are absolutely perfect for me. Wouldn't hesitate to recommend this store
18 de abril de 2025
Opinião espontânea
Resposta da GO Outdoors - Altrincham (Express)
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Great service and helpful advice.
Bought boots and socks for my daughter's D of E expedition, Chris T was very helpful and gave great advice. He gave us time to come to a decision. Will be going back to buy some more equipment soon. Thanks Chris
10 de abril de 2025
Opinião espontânea
Resposta da GO Outdoors - Altrincham (Express)
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
Altrincham store very helpful
Claire at the Altrincham store was very helpful in helping us choose my daughter's clothes for DofE. She even looked in the stock if there were different colours of a top we liked.She also gave useful information on how to pack the rucksack and food options.Store had everything we needed and there were good offers.
21 de abril de 2025
Opinião espontânea
Resposta da GO Outdoors - Altrincham (Express)
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Chris T listened and understood what I…
Chris T listened and understood what I needed for hiking boots and socks. He showed me how to measure my feet and understand what I needed to be aware of. Great customer service. Thank you
19 de abril de 2025
Opinião espontânea
Resposta da GO Outdoors - Altrincham (Express)
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Brilliant help
Brilliant help from Chris, Claire and Toby with getting the right kit for my son’s D of E. Let us try stuff out and showed us how things worked
13 de abril de 2025
Opinião espontânea
Resposta da GO Outdoors - Altrincham (Express)
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
Jade helped me so much when I visited…
Jade helped me so much when I visited the store, she was very knowledgeable, personable and professional. The advice she gave was sound and I really appreciated it.
4 de abril de 2025
Opinião espontânea
Resposta da GO Outdoors - Altrincham (Express)
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Jade was extremely helpful and…
Jade was extremely helpful and knowledgeable
5 de abril de 2025
Opinião espontânea
Resposta da GO Outdoors - Altrincham (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Great service, will be back
Nipped into Altrincham Store last weekend 29th March. Was served by Steve, who was excellent, great knowledge of products, and really tried to match goods to customers specific needs - he was dealing with multiple customers at the same time and it was clear he was trying to match the individuals needs, he could have sold them all the same thing but he took time and effort to get them the right product
29 de março de 2025
Opinião espontânea
Resposta da GO Outdoors - Altrincham (Express)
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Excellent and knowledgeable service.
22 de março de 2025
Resposta da GO Outdoors - Altrincham (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
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