Thanks to Chris and Claire for their advice and great customer service when I came into store today. With my son doing his D of E expeditions and not being an outdoor adventurer myself I needed to spe... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
Chris T was incredibly helpful to us when purchasing items for my son’s upcoming trek. Very grateful to him got his expertise. Managed to source most of what we needed from there and at a reasonable p... Ver mais
A empresa respondeu
I came in looking for a pair of hiking boots, the staff were incredibly knowledgeable and the selection of boots on offer was good. I spent about 45 minutes buying a pair of boots and was served b... Ver mais
A empresa respondeu
Claire is brillant and helpful in picking my son’s DoFE’s gears. The product assortment is great and you can also spend in competitive prices.
A empresa respondeu
Informações sobre a empresa
- Loja de artigos para acampamento
- também em
- Clube de escalada
- Loja de artigos de corrida
- Loja de bicicletas
- Loja de roupa desportiva
- Passeios a cavalo
Sobre GO Outdoors - Altrincham (Express)
Escrito pela empresa
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Escrito pela empresa
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Informações de contacto
72 George Street, WA14 1RF, Altrincham, Reino Unido
- 0161 694 8861
4,8
Excelente
364 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Chris T listened and understood what I…
Chris T listened and understood what I needed for hiking boots and socks. He showed me how to measure my feet and understand what I needed to be aware of. Great customer service. Thank you
19 de abril de 2025
Opinião espontânea
Resposta da GO Outdoors - Altrincham (Express)
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Brilliant help
Brilliant help from Chris, Claire and Toby with getting the right kit for my son’s D of E. Let us try stuff out and showed us how things worked
13 de abril de 2025
Opinião espontânea
Resposta da GO Outdoors - Altrincham (Express)
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
Jade helped me so much when I visited…
Jade helped me so much when I visited the store, she was very knowledgeable, personable and professional. The advice she gave was sound and I really appreciated it.
4 de abril de 2025
Opinião espontânea
Resposta da GO Outdoors - Altrincham (Express)
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Jade was extremely helpful and…
Jade was extremely helpful and knowledgeable
5 de abril de 2025
Opinião espontânea
Resposta da GO Outdoors - Altrincham (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Great service, will be back
Nipped into Altrincham Store last weekend 29th March. Was served by Steve, who was excellent, great knowledge of products, and really tried to match goods to customers specific needs - he was dealing with multiple customers at the same time and it was clear he was trying to match the individuals needs, he could have sold them all the same thing but he took time and effort to get them the right product
29 de março de 2025
Opinião espontânea
Resposta da GO Outdoors - Altrincham (Express)
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Excellent and knowledgeable service.
22 de março de 2025
Resposta da GO Outdoors - Altrincham (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Great staff...
Chris & Jade were excellent in helping me chose a 'day-out' backpack ( Osprey Talon) and some OEX dry bags to go with it. Many thanks for all your help & patience. Andy.
16 de fevereiro de 2025
Opinião espontânea
Resposta da GO Outdoors - Altrincham (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Claire provided excellent help
23 de março de 2025
Opinião espontânea
Resposta da GO Outdoors - Altrincham (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
The staff were very helpful and Claire…
The staff were very helpful and Claire was exceptional at catering to our needs.
22 de março de 2025
Opinião espontânea
Resposta da GO Outdoors - Altrincham (Express)
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Claire was Very helpful and considerate.
Claire was Very helpful and considerate.
20 de março de 2025
Opinião espontânea
Resposta da GO Outdoors - Altrincham (Express)
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Similar to Decathlon
Similar to Decathlon, however more expensive
14 de março de 2025
Opinião espontânea
Resposta da GO Outdoors - Altrincham (Express)
Hi,
Thanks for taking the time to leave us a 4 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Duke of Edinburgh expedition assistance
Claire spent a lot of time with us helping to inform and advise us on the things we needed for our daughter’s Duke of Edinburgh expedition and we were very happy with the service that her and Chris gave us, would definitely recommend!
15 de março de 2025
Opinião espontânea
Resposta da GO Outdoors - Altrincham (Express)
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Great service by Claire
Great service by Claire, who was attentive and very helpful
12 de março de 2025
Opinião espontânea
Resposta da GO Outdoors - Altrincham (Express)
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Went in store
Went in store, as sale on
Staff very helpful and knowledgeable
Enquired really order and collect, staff checked to see if this was possible
7 de março de 2025
Resposta da GO Outdoors - Altrincham (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Good advise and information.
Good advise and information from the assistant regarding my purchase of a pair of walking shoes, the shoes I purchased fit perfectly and are very comfortable, thanks.
27 de fevereiro de 2025
Resposta da GO Outdoors - Altrincham (Express)
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Jade- a model employee
Jade was very helpful and informed, answering my queries and responding to my requests with courtesy, efficiency and cheerfulness. A model employee in every way.
Thank you
1 de março de 2025
Opinião espontânea
Resposta da GO Outdoors - Altrincham (Express)
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
1st class service
Very friendly lady greeted me, and was helpful and pleasant throughout my time shopping in the Altrincham shop
26 de fevereiro de 2025
Opinião espontânea
Resposta da GO Outdoors - Altrincham (Express)
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
Jade and Claire were amazing today and…
Jade and Claire were amazing today and sorted all
Out for me and gave me a demo how to use the product also !!
Just brilliant service
17 de fevereiro de 2025
Opinião espontânea
Resposta da GO Outdoors - Altrincham (Express)
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Claire was super helpful with lots of…
Claire was super helpful with lots of information 😁
1 de fevereiro de 2025
Opinião espontânea
Excellent store with very friendly
Excellent store with very friendly, knowledgeable staff. Recommended.
16 de fevereiro de 2025
Opinião espontânea
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