Staff were very attentive and helpful. After explaining what kind of of coat I was after, Claire suggested a couple that fitted my ask and went to get them from the stockroom. Claire was very informat... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
Thanks to Chris and Claire for their advice and great customer service when I came into store today. With my son doing his D of E expeditions and not being an outdoor adventurer myself I needed to spe... Ver mais
A empresa respondeu
Chris T was incredibly helpful to us when purchasing items for my son’s upcoming trek. Very grateful to him got his expertise. Managed to source most of what we needed from there and at a reasonable p... Ver mais
A empresa respondeu
I came in looking for a pair of hiking boots, the staff were incredibly knowledgeable and the selection of boots on offer was good. I spent about 45 minutes buying a pair of boots and was served b... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de artigos para acampamento
- também em
- Clube de escalada
- Loja de artigos de corrida
- Loja de bicicletas
- Loja de roupa desportiva
- Passeios a cavalo
Sobre GO Outdoors - Altrincham (Express)
Escrito pela empresa
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Escrito pela empresa
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Informações de contacto
72 George Street, WA14 1RF, Altrincham, Reino Unido
- 0161 694 8861
4,8
Excelente
364 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Helpful and knowledgeable
Had a great experience choosing walking shoes and being assisted by Declan today. He was very knowledgeable and friendly.
18 de outubro de 2024
Opinião espontânea
Resposta da GO Outdoors - Altrincham (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Super friendly and incredibly helpful
Super friendly and incredibly helpful. Thank you
10 de outubro de 2024
Opinião espontânea
Resposta da GO Outdoors - Altrincham (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Bought a couple of chairs
Bought a couple of chairs, excellent chairs, very comfortable. Staff in shop really helpful - my GoOutdoors card had expired, helped me with another leading to reduced cost for chairs.
11 de setembro de 2024
Resposta da GO Outdoors - Altrincham (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Very helpful with choice of walking…
Very helpful with choice of walking shoes, assistant had good knowledge of products and suitability for my needs.
26 de agosto de 2024
Resposta da GO Outdoors - Altrincham (Express)
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Amazing staff
The young woman on the till was very helpful she helped me find everything I needed for my daughters residential trip and set up my go outdoors loyalty card which saved me over 100 pounds, I wish I had got the woman's name because she was brilliant..we will definitely be back!
17 de agosto de 2024
Resposta da GO Outdoors - Altrincham (Express)
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Resposta da GO Outdoors - Altrincham (Express)
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Friendly helpful staff
Friendly helpful staff. Good value purchases with loyalty card.
21 de agosto de 2024
Resposta da GO Outdoors - Altrincham (Express)
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
Unrealistic timeframe
Being forced to collect my parcel within 24 hours felt unnecessary.
1 de agosto de 2024
Resposta da GO Outdoors - Altrincham (Express)
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Great Advice!
A very helpful lady gave me some tips when I was looking for a Waterproof Jacket. (I have previously bought a waterproof jacket from a different company, that let the water in.) I followed her advice and went away with a lovely Waterproof jacket. I am a very happy customer!
31 de julho de 2024
Resposta da GO Outdoors - Altrincham (Express)
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
very helpful
Jade was extremely helpful in reserving a tent and bundle items across multiple stores. I had been struggling to find the items but she made it easy and hassle free
31 de julho de 2024
Opinião espontânea
Resposta da GO Outdoors - Altrincham (Express)
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Brilliant service
Was looking for a pair of new hiking shoes and received some fantastic help from Chris who gave me a great insight into the slight differences between makes.
29 de julho de 2024
Opinião espontânea
Resposta da GO Outdoors - Altrincham (Express)
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Thank you Chris T
Thank you Chris T - you were so helpful and lovely!
29 de julho de 2024
Opinião espontânea
Resposta da GO Outdoors - Altrincham (Express)
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Excellent app
Living rural in Oban, great using the go outdoors app, it is easy to use with great descriptions of products. Services was efficient in sending out bought items.
28 de julho de 2024
Resposta da GO Outdoors - Altrincham (Express)
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Absolutely amazing service today at…
Absolutely amazing service today at this branch. I was helped by Chris T who was very welcoming and knowledgeable about all products. I will definitely be coming to this go outdoors branch from now on.
27 de julho de 2024
Opinião espontânea
Resposta da GO Outdoors - Altrincham (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Adam was the man
Adam was really helpful even though he had an issue with the system. He explained exactly what was going to happen in a clear and professional manner. Would definitely recommend this shop.
23 de julho de 2024
Opinião espontânea
Resposta da GO Outdoors - Altrincham (Express)
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Spoke to A pleasant and professional…Northwich store
Spoke to A pleasant and professional informative gentleman by the name of christopher. He was Accompanied by another pleasant member of staff.
This was my second visit to the store.The first home was just browsing around, but on the second visit.Having spoken to Christopher and Having been shown several range Off products. I was able to make a very good purchase and open up an account. Whereby I plan to use your store to purchase goods for future trips planned.
I only plan to visit the Altrincham store as I had incredible service.
18 de julho de 2024
Opinião espontânea
Resposta da GO Outdoors - Altrincham (Express)
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Superb staff
Some great offers, on high quality gear. Staff were really helpful, we were served by Chris T who couldnt have been more helpful.
21 de julho de 2024
Opinião espontânea
Resposta da GO Outdoors - Altrincham (Express)
Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.
Kind Regards
Go Outdoors Customer Care Team
Had great help and advice from Chris T…
Had great help and advice from Chris T re quick purchase of tent mattress and chair for camping. Would highly recommend going to this store
19 de julho de 2024
Opinião espontânea
Resposta da GO Outdoors - Altrincham (Express)
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Adam was very helpful and assisted me…
Adam was very helpful and assisted me in ordering a second product online. It was delivered to the store, as requested, and on time.
6 de julho de 2024
Opinião espontânea
Resposta da GO Outdoors - Altrincham (Express)
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Excellent Service
I bought a pair of Merrell sandals today from the Altrincham Store. Jade & Steve C were so helpful. They were friendly, knowledgeable and gave me time & space to thing/decide. Excellent service
8 de julho de 2024
Opinião espontânea
Resposta da GO Outdoors - Altrincham (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
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