Staff were very attentive and helpful. After explaining what kind of of coat I was after, Claire suggested a couple that fitted my ask and went to get them from the stockroom. Claire was very informat... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Thanks to Chris and Claire for their advice and great customer service when I came into store today. With my son doing his D of E expeditions and not being an outdoor adventurer myself I needed to spe... Ver mais
A empresa respondeu
Chris T was incredibly helpful to us when purchasing items for my son’s upcoming trek. Very grateful to him got his expertise. Managed to source most of what we needed from there and at a reasonable p... Ver mais
A empresa respondeu
I came in looking for a pair of hiking boots, the staff were incredibly knowledgeable and the selection of boots on offer was good. I spent about 45 minutes buying a pair of boots and was served b... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de artigos para acampamento
- também em
- Clube de escalada
- Loja de artigos de corrida
- Loja de bicicletas
- Loja de roupa desportiva
- Passeios a cavalo
Sobre GO Outdoors - Altrincham (Express)
Escrito pela empresa
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Escrito pela empresa
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Informações de contacto
72 George Street, WA14 1RF, Altrincham, Reino Unido
- 0161 694 8861
4,8
Excelente
364 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
The store has looked a bit empty
29 de junho de 2024
Resposta da GO Outdoors - Altrincham (Express)
Hi,
Thanks for taking the time to leave us a 4 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Great choice and having a bit of a chat…
Great choice and having a bit of a chat when buying
29 de junho de 2024
Resposta da GO Outdoors - Altrincham (Express)
Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.
Thanks for shopping with us.
Kind Regards
Go Outdoors Customer Care Team
Helpful staff
Popped into the shop to look for some sandals, and was served by Adam. What a salesman! He couldn’t do enough to help, and I ended up with exactly what I was looking for. If I ran a business I would have stolen this guy and employed him! Thanks Adam 😊
22 de junho de 2024
Opinião espontânea
Resposta da GO Outdoors - Altrincham (Express)
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Great staff & great products
Very friendly and helpful staff. Great selection of good quality products.
21 de junho de 2024
Resposta da GO Outdoors - Altrincham (Express)
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
Resposta da GO Outdoors - Altrincham (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Great service
I was served by young pleasant lady. She was very helpful and very kind. While I was trying on a jacket she put my online order on safe place and when I went to pay, she brought my online parcel for me.
19 de junho de 2024
Resposta da GO Outdoors - Altrincham (Express)
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Nipped in to my local shop
I nipped in to my local shop to pick up a couple of fleece jumpers as I'd outgrown many I own. Also picked up some lightweight walking socks to replace pairs that has seen better days. Well the socks were over 10 years old! The staff were very friendly.
15 de junho de 2024
Resposta da GO Outdoors - Altrincham (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Great service
Great service. Chris was extremely helpful and provided expertise advice.
16 de junho de 2024
Opinião espontânea
Resposta da GO Outdoors - Altrincham (Express)
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
13/06/24 purchased shorts
On the 13/06/24 I purchased a pair of shorts from the Altrincham store, which was busy with customers plus a stock delivery.
Unsure if I wanted a size 10 or 12, Alex, (who normally works at the Macclesfield branch) advised a size 12 had just arrived but needed to be unpacked.
As the Alty store was busy, I suggested I come back in a couple of hours to give him and his colleague more time to serve the existing customers and deal with the delivery.
When I returned, Alex had located the size 12, advised he would put the size 10 aside (in case the 12 were too big) and to ensure I let the Alty branch know which size I wanted to keep.
Alex was courteous, attentive, and served his customers with a smile. Above all, he went the extra mile for me, the customer. Brilliant experience.
13 de junho de 2024
Resposta da GO Outdoors - Altrincham (Express)
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
Very helpful staff especially Chris T…
Very helpful staff especially Chris T who was highly knowledgeable about product range based on personal experience.
17 de junho de 2024
Opinião espontânea
Resposta da GO Outdoors - Altrincham (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Amazing customer service
Amazing customer service. The team and Chris were really helpful. Thank you
13 de junho de 2024
Opinião espontânea
Resposta da GO Outdoors - Altrincham (Express)
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Even got extra discount for being in…
Even got extra discount for being in National Trust
31 de maio de 2024
Resposta da GO Outdoors - Altrincham (Express)
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Good te t but only for one not two
31 de maio de 2024
Resposta da GO Outdoors - Altrincham (Express)
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Lovely staff
Lovely staff, really helpful. Would never think to buy online when I have this shop in town. Lots of stock too for a small footprint, found everything I was after
23 de maio de 2024
Resposta da GO Outdoors - Altrincham (Express)
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Metro Centre Gateshead
Metro Centre Gateshead, very helpful staff member also a good salesman, purchased exactly what I needed and will visit again. That may result in 5 stars. David Killens.
6 de maio de 2024
Resposta da GO Outdoors - Altrincham (Express)
Hi,
Thanks for ticking 4 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Excellent!
Such helpful and kind staff. Excellent recommendations and guidance from Chris T.
4 de maio de 2024
Opinião espontânea
Resposta da GO Outdoors - Altrincham (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Resposta da GO Outdoors - Altrincham (Express)
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Great shop and great staff
Love this shop and it’s super convenient having one in Altrincham. Always has everything I need despite it being a smaller shop. Chris T was super friendly and helpful with my click and collect order.
26 de abril de 2024
Opinião espontânea
Resposta da GO Outdoors - Altrincham (Express)
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
The assistant was extremely helpful and…
The assistant was extremely helpful and pleasant
24 de abril de 2024
Resposta da GO Outdoors - Altrincham (Express)
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Resposta da GO Outdoors - Altrincham (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.