GO Outdoors - Barnstaple Opiniões 

247
TrustScore: 5 em 5

4,8

Rose Lane, EX32 Barnstaple, England, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Had to go in for a brand new tent due to mine breaking. The staff Leo, Bradley and Kaley were absolutely incredible. They all helped me find the perfect one for me and my pooch and answered all my que... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Our enquiry on entering the store was immediately dealt with. Escorted to the correct aisle and shown available stock and also got further item which was more to our taste. Thank you Ben.

A empresa respondeu

Classificada 5 em 5 estrelas

I visited GO Outdoors in Barnstaple needing help to find a suitable chair as I currently have a broken back. Leo was exceptional from the moment I asked for assistance. He took the time to carefully h... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I rang the guys that were on the tills this morning to see if they had a specific tent in stock. Fortunately they did and put it back for me. When I got to the store they retrieved the tent from the b... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de artigos para acampamento
  2. Loja de roupa desportiva
  3. Loja de bicicletas
  4. Clube de escalada
  5. Passeios a cavalo
  6. Loja de artigos de corrida

Sobre GO Outdoors - Barnstaple

Escrito pela empresa

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Escrito pela empresa

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Informações de contacto

  • Rose Lane, EX32, Barnstaple, England, Reino Unido

4,8

Excelente

TrustScore: 5 em 5

247 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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4,8

Todas as opiniões

(247)

33 834 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Leo was very helpful went through all…

Leo was very helpful went through all options and was clear and not trying to upsell but get the very best for me and my family

10 de agosto de 2026
Opinião espontânea
logótipo da GO Outdoors - Barnstaple

Resposta da GO Outdoors - Barnstaple

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Best customer service I've received

I rang the guys that were on the tills this morning to see if they had a specific tent in stock. Fortunately they did and put it back for me. When I got to the store they retrieved the tent from the back and helped me source a carpet for it which another member of staff had found one in the back. I then had a young guy help me with the £2 offer and help me find bits i needed. All 3 that were on the tills were so helpful and patient and help me get the best out of my visit. Even my 8 year old said the staff were really helpful and happy

10 de agosto de 2026
Opinião espontânea
logótipo da GO Outdoors - Barnstaple

Resposta da GO Outdoors - Barnstaple

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Barnstaple store Leo couldn't help us…

Barnstaple store Leo couldn't help us enough very happy with his help and knowledge and customer service 10/10

8 de agosto de 2026
Opinião espontânea
logótipo da GO Outdoors - Barnstaple

Resposta da GO Outdoors - Barnstaple

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

And incredible team to help

Had to go in for a brand new tent due to mine breaking. The staff Leo, Bradley and Kaley were absolutely incredible. They all helped me find the perfect one for me and my pooch and answered all my questions even though I'm sure it gave them a stroke lol. I couldn't have asked for better staff to help me on my mission for a new tent which I brought and absolutely love, so does the pooch. They are super pet friendly which was incredible. Couldn't of had a better first experience with go outdoors than I did that day. Highly recommend all three of them if you ever have any problems or questions they know their stuff.

26 de julho de 2026
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logótipo da GO Outdoors - Barnstaple

Resposta da GO Outdoors - Barnstaple

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Helpful staff and found what I needed at a good price.

I came to find ice blocks and was assisted by Rob to find them then kept thinking of other things, and he assisted me with each. It was really helpful when I couldn't find things or needed to see a toolbox out of its box. He was friendly, fun and helpful. Thanks Rob!
The til staff were also helpful and calm, helping with said cool box out to the car as I carried everything else.
Love the discount and the variety available.

30 de julho de 2026
Opinião espontânea
logótipo da GO Outdoors - Barnstaple

Resposta da GO Outdoors - Barnstaple

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Camping stool

Our enquiry on entering the store was immediately dealt with. Escorted to the correct aisle and shown available stock and also got further item which was more to our taste. Thank you Ben.

6 de agosto de 2026
Opinião espontânea
logótipo da GO Outdoors - Barnstaple

Resposta da GO Outdoors - Barnstaple

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Kevin was brilliant yesterday

Kevin was brilliant yesterday. The most helpful member of staff and he knows his stuff.

Thank you Kevin

1 de agosto de 2026
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logótipo da GO Outdoors - Barnstaple

Resposta da GO Outdoors - Barnstaple

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

fabulous served by Kevin who was superb…

fabulous served by Kevin who was superb 👌 gave us great tips and we purchased the pota toilet will be back to purchase new tent ⛺️

1 de agosto de 2026
Opinião espontânea
logótipo da GO Outdoors - Barnstaple

Resposta da GO Outdoors - Barnstaple

Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.

Kind Regards
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Simple process to order

Simple process to order goods online then, click and collect. Competitive prices with the " membership ". Helpful friendly staff when collecting

23 de julho de 2026
logótipo da GO Outdoors - Barnstaple

Resposta da GO Outdoors - Barnstaple

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Excellent experience, one might call it the “peak” of shopping

Went in to buy some shoes, left with a whole wardrobe thanks to the team, very approachable friendly staff across the board, special shout out to Gabriel for his knowledge, honesty and overall helpfulness also to Julie for being the most friendly retail worker I have ever met (you guys have a seriously rough job sometimes so hats off to you) as well as Simona who served me on the till and helped me get my membership fulfilled, couldn’t have asked for a better experience :))

Also big shout out to the little boy playing the harmonica as I was walking around, definitely need to pay him for his work, excellently setting the atmosphere

30 de julho de 2026
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logótipo da GO Outdoors - Barnstaple

Resposta da GO Outdoors - Barnstaple

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement.

Kind regards,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Replacement found

Despite technology not working, Charlotte and her colleagues went out of her way to sort me out a replacement of a product I’d bought in a different store. Great costumer service. Thank you.

30 de julho de 2026
Opinião espontânea
logótipo da GO Outdoors - Barnstaple

Resposta da GO Outdoors - Barnstaple

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Jered was great and they were really…

Jered was great and they were really good with our kids running around the store whilst we shopped.

30 de julho de 2026
Opinião espontânea
logótipo da GO Outdoors - Barnstaple

Resposta da GO Outdoors - Barnstaple

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Jeremy at Barnstaple was really helpful…

Jeremy at Barnstaple was really helpful helping me try on loads of walking boots. He made my trip a quick and pain free one. Cheers

30 de julho de 2026
Opinião espontânea
logótipo da GO Outdoors - Barnstaple

Resposta da GO Outdoors - Barnstaple

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

I wanted to buy some Merrell sandals

I wanted to buy some Merrell sandals. Rob was very helpful and showed me the options. I chose the pair I wanted, was on my way in 10 minutes. Excellent service.

30 de julho de 2026
Opinião espontânea
logótipo da GO Outdoors - Barnstaple

Resposta da GO Outdoors - Barnstaple

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Everything we needed was in stock

Everything we needed was in stock, from camping equipment to wetsuits. Good range of sizes and really helpful staff, particularly the lady at the till. Ideal stop for us as we head to the coast.

29 de julho de 2026
Opinião espontânea
logótipo da GO Outdoors - Barnstaple

Resposta da GO Outdoors - Barnstaple

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Happy Experience Just visited your store and helped by…

Just visited your store and helped by Callum and Kacey who were
Very friendly and helpful.
Will definitely be back.

29 de julho de 2026
Opinião espontânea
logótipo da GO Outdoors - Barnstaple

Resposta da GO Outdoors - Barnstaple

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Store was well laid out and items…

Store was well laid out and items easily found.
Staff were very helpful.
Katie was very friendly helpful and efficient. Going out of her way to check if items were in stock.

29 de julho de 2026
Opinião espontânea
logótipo da GO Outdoors - Barnstaple

Resposta da GO Outdoors - Barnstaple

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Great experience today

Great experience today. Jerermy was friendly and super helpful today ! Came away with a great bargain for my son and I .

28 de julho de 2026
Opinião espontânea
logótipo da GO Outdoors - Barnstaple

Resposta da GO Outdoors - Barnstaple

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

I visited the store on Sunday 26 July…

I visited the store on Sunday 26 July to buy walking boots. Kevin was very helpful, very polite and went above and beyond. Well done

26 de julho de 2026
Opinião espontânea
logótipo da GO Outdoors - Barnstaple

Resposta da GO Outdoors - Barnstaple

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Classificada 5 em 5 estrelas

Kevin was very knowledgeable and gave…

Kevin was very knowledgeable and gave us great advice giving us options we had not even thought about.

4 de julho de 2026
Opinião espontânea
logótipo da GO Outdoors - Barnstaple

Resposta da GO Outdoors - Barnstaple

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

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