The staff member, Kevin helped us organise our kit for the D of E and the Ten Tors Chellenge. He was really helpful and informative. Knowledgeable about the products and didn’t rush us while we made o... Ver mais
A empresa respondeu
Rose Lane, EX32 Barnstaple, England, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
The staff member, Kevin helped us organise our kit for the D of E and the Ten Tors Chellenge. He was really helpful and informative. Knowledgeable about the products and didn’t rush us while we made o... Ver mais
A empresa respondeu
Staff member had a sort of switchblade or pocket knife that they pulled from their pocket and was playing with on the shop floor (cannot remember the date of this event) and multiple staff members on... Ver mais
A empresa respondeu
We have been into the Barnstaple store a few times recently and bought a lot of new gear for our family. Staff have been very helpful and friendly. We were served by Felicity who was lovely. Just to a... Ver mais
A empresa respondeu
Gabriel was very helpful when I was in GO Outdoors in Barnstaple yesterday to buy some new walking shoes. Good selection of high quality walking shoes to choose from too. Many thanks!
A empresa respondeu
Escrito pela empresa
Escrito pela empresa

Rose Lane, EX32, Barnstaple, England, Reino Unido
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Kevin in the Barnstaple store was absolutely brilliant. He was so helpful and had lots of advice for us, as we were looking for a bigger tent and some more accessories for this years camping. We left the store with everything we needed and he was also very friendly and make it a happy experience for us all. Excellent customer service!

Resposta da GO Outdoors - Barnstaple
Went in the store with a list of stuff for my son and his D of E, Jeremy was very helpful and knowledgeable and answered all questions we had. thank you

Resposta da GO Outdoors - Barnstaple
Great choice and helpful, friendly staff. Ben was very helpful in getting me fitted with a pair of walking boots

Resposta da GO Outdoors - Barnstaple
I was so pleased to find you now had a store in Barnstable. In the past I drove to Tuanton. Just bought a caravan so was equipping it. The staff were extremely helpful. As always, ended up buying more than I planned. Prices are still competitive and rarely beaten.
Can I make a suggestion. A few trolleys would be useful. As someone who now has to walk with sticks. A trolley is nice to lean on. Also encourages customers to walk more of the store. Not just purchase what they can carry. I would have looked at and purchased more items. Once again. Thank you to two female members of staff who were helpful and good humoured.

Resposta da GO Outdoors - Barnstaple
We popped in to look at tents and various camping extras. Kevin was super helpful and very informative and understood our needs without trying to sell us items that weren’t necessary. An asset to the Barnstaple store. Great experience, great prices and lots of choice. 10 out of 10.

Resposta da GO Outdoors - Barnstaple
We wanted to come in and get ourselves set up for camping, we dealt with Kevin, lovely genuine, down to earth guy and he was so much help! Deserves a promotion!
Fantastic service!

Resposta da GO Outdoors - Barnstaple
Was welcomed by Kevin, who was very happy to help me out with my purchase of a 12v/240v fridge/cooler. Good advice on which one to buy. I would highly recommend the Barnstaple store

Resposta da GO Outdoors - Barnstaple
Excellent, well laid out store and friendly attentive staff! Jeremy serving in the Walking Shoes Department was extremely helpful, thank you 😊

Resposta da GO Outdoors - Barnstaple
Kacey was very helpful with tech advice on waterproof walking boots.
I needed a wide fit and she was accurate in specifying the best ones. Loved the member discount 20% off too.

Resposta da GO Outdoors - Barnstaple
Kevin was great, very helpful in choosing our rent and floor mat. Great knowledge of the products and guidance on savings. Very kindly carried our bags to the car to load. Overall just a great and efficient shopping experience :) Thanks Kevin!

Resposta da GO Outdoors - Barnstaple
I was looking for a camping table & chair.
A nice young Man Connor asked if I needed help.
I told him I needed to buy a chair or table as I couldn't afford both.
He showed me a perfect table & then said i get the other one cheaper if I bought both.
He was very professional & polite.
I look forward to going back again

Resposta da GO Outdoors - Barnstaple
Connor was ultra helpful, with nothing being too much trouble for him. Full of product knowledge and incredibly personable. This experience was like going back to when retail customer relations was practically an art form. Amazing. Great example of why customer-fronting, physical retail presence is still important.

Resposta da GO Outdoors - Barnstaple
Kevin (kev) in the Barnstable store was very helpful, being an indecisive person he was patient with us scanned multiple items for us for prices and stock levels. Would highly recommend anyone going to the Barnstable store and ask for kev.

Resposta da GO Outdoors - Barnstaple
Visited Barnstaple branch this morning in search of walking shoes. Great store - and I had it all to myself! Despite being the only customer I waited an inordinate amount of time to be served. When eventually I persuaded a reluctant assistant to help me, she could not have been more sullen and unhelpful. In total I saw four staff members this morning: one walked by en route to the warehouse, telling me that someone would be along shortly. Then the girl who finally served me after having been asked twice. And the the woman on the till (actually, on her phone) to whom I complained as I left, and finally a man who appeared out of nowhere as I was leaving. Customer service is virtually non-existent. The absence of other customers and the non-appearance of willing sales staff does not bode well. I left without buying anything. this is a relatively new store: I give it about a year.

Resposta da GO Outdoors - Barnstaple
Very friendly and helpful staff.
Thanks goes to Kevin for assisting me with my boot fitting.

Resposta da GO Outdoors - Barnstaple
Popped into store to buy a tent for the weekend, came out with an air bed and some chairs also. assisted by Kevin, lovely man, helped us in every way, even carrying the tent to the car. Great service 😎

Resposta da GO Outdoors - Barnstaple
Cheers Kevin!
Very helpful! Stayed until the problem was solved. Used his knowledge to offer the best he could!!

Resposta da GO Outdoors - Barnstaple
We went into store whilst on holiday in the area. Kevin was very helpful assisting us with what we needed and gave some advice about the local area. The staff member on the till was also friendly. We would highly recommend this store.

Resposta da GO Outdoors - Barnstaple

Resposta da GO Outdoors - Barnstaple
Excellent advice and service from Kevin today, very happy with my Osprey backpack!

Resposta da GO Outdoors - Barnstaple
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