Abbie helped me choose the right pair of walking shoes that fitted my requirements and budget. She was knowledgeable, helpful and patient with my fussiness. Eddie assisted her in swapping my shoes whe... Ver mais
A empresa respondeu
32/34 Borough Pavement, Pyramids Shopping Centre, CH41 2XX Birkenhead, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Abbie helped me choose the right pair of walking shoes that fitted my requirements and budget. She was knowledgeable, helpful and patient with my fussiness. Eddie assisted her in swapping my shoes whe... Ver mais
A empresa respondeu
Went to the store today as urgently needed some waterproof trousers. Abbie directed me to the right area and explained the advantages of having a membership card. Great service and the one shop I’l... Ver mais
A empresa respondeu
Trying to order 2x Compass e bikes on sale and website not accepting membership for discount. Spoke to Adam Lynch at Birkenhead store who not only ordered 2 bikes in for me to collect but also spoke... Ver mais
A empresa respondeu
I rang ahead to prior to making a visit to store. Adam was both helpful and informative. He provided information about two differing BBQ's including a description and price when I asked.... Ver mais
A empresa respondeu
Escrito pela empresa
Escrito pela empresa

32/34 Borough Pavement, Pyramids Shopping Centre, CH41 2XX, Birkenhead, Reino Unido
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Nice to have a local, high street store as opposed to driving miles to an out of town retail park. Served by the very helpful Chris where nothing was too much trouble.

Resposta da GO Outdoors - Birkenhead (Express)
Every time I visit this store, I am met with staff with enthusiasm, knowledge and professionalism. All the staff have admirable customer service experience. On my visit today I was served by Mimi. Twice she has been available to assist me with my purchases and on all occasions has been extremely helpful….well done

Resposta da GO Outdoors - Birkenhead (Express)
I rang the Birkenhead store today to check if they had an item in stock that I have been after for a while and I was greeted with the super friendly Mimi, she was super helpful and confirmed the item was there. She very kindly put it to one side for me to come to the store and collect. I was then made up to be greeted in store by the lovely Mimi who I went above and beyond for me today. I honestly can’t think of a single time I had customer service so good! Thank you very much and keep smiling!

Resposta da GO Outdoors - Birkenhead (Express)
Every time I come into this store the staff are so friendly knowledgeable and helpful. Went in today to exchange a pair of a sandals and was served by Adam who was so very polite, and professional and went above and beyond to help us.

Resposta da GO Outdoors - Birkenhead (Express)
Excellent service from Adam when purchasing new pair of waking boots. Very knowledgeable and happy to give advice with no pressure. Cheers mate.

Resposta da GO Outdoors - Birkenhead (Express)
They gave all the necessary support to get what I wanted.

Resposta da GO Outdoors - Birkenhead (Express)
Abbie is just fantastic ! Called her for info regarding hiking gear in the morning and was extremely helpful and knowledgeable once I got to the shop this afternoon. Cannot beat this kind of superb service ! Thanks
J.

Resposta da GO Outdoors - Birkenhead (Express)
Lovely customer experience, staff ensured us they were available if we needed anything and had lovely energy (jack). I only got what was necessary today but I will be coming back for a free spirit coat after having a chat with one of the staff members (Abbie).

Resposta da GO Outdoors - Birkenhead (Express)
Served by Chris, he was fab! Found me what I was looking for, was friendly, helpful and knowledgeable 🌟

Resposta da GO Outdoors - Birkenhead (Express)
Abbie served me. She was very knowledgeable and gave me good advice about walking shoes. She found me the perfect pair. I was very specific about what I needed and she was very helpful in finding me a range of alternatives to choose from. It is always a bit daunting when faced with a wall of shoes and Abbie's help was invaluable.

Resposta da GO Outdoors - Birkenhead (Express)
Adam, the sales assistant was very pleasant and competent. He was knowledgeable about the range of boots and trainers and very patient, not pressurising for a sale. A good shopping experience.

Resposta da GO Outdoors - Birkenhead (Express)
I was served by Chris at the Birkenhead branch, excellent customer service, some useful advice and great customer rapour, top service

Resposta da GO Outdoors - Birkenhead (Express)
Chris was great today when I called in for camp bed and sleeping bag, very helpful and he was surprised a few hours later when I went back to rebuy the same items for a friend, thanks chris

Resposta da GO Outdoors - Birkenhead (Express)
I had an issue with my membership not showing when I trying to order items on the web site, the members price was not being added at the checkout. I went into the store and spoke with Adam who confirmed my membership was valid, he then ordered the items for me, which he has delivered to the shop for me to collect today. Fantastic service and help from all the staff at this store.

Resposta da GO Outdoors - Birkenhead (Express)
Was served by Chris who was very friendly and helpful.

Resposta da GO Outdoors - Birkenhead (Express)
Chris was extremely helpful with product choices, he guided me in an informed and considerate manner so I decided to spend twice as much as I had planned because of the unobtrusive way in which he dealt with me. I would come again.

Resposta da GO Outdoors - Birkenhead (Express)
Click and collect service is very good, however I was unable to shop for any camping gear in the Birkenhead store as there was no lift or escalator.
Disability access is a right, so probably won’t shop with you again

Resposta da GO Outdoors - Birkenhead (Express)
Second visit to the store at Birkenhead
Chris is helpful and knowledgeable
All small store has decent selection.
Store clean tidy and bright. Everything in its place.

Resposta da GO Outdoors - Birkenhead (Express)
Went in to get boots and rucksack for son doing DoE. Great prices and Adam and Chris provided great advice!!!

Resposta da GO Outdoors - Birkenhead (Express)
Welcoming staff, knowledgeable and extremely helpful. Abbie found exactly what I needed, perfect fit in Navy. Thank you 😊

Resposta da GO Outdoors - Birkenhead (Express)
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